Customer Service Medical
Resume:
Worcester, Ma ***05
abgfwe@r.postjobfree.com
Jaime roxanne dowd
OBJECTIVE To obtain a position where I can maximize my multilayer of secretarial
skills, customer service, t raining experience, and a successful t rack record
i n the administrative environment. I have the ability to stay organized at
t he same t ime as working under pressure.
SKILLS & Deals with internal and external professionals at all levels via telephone, in
A BIL ITIES person, and email, to ensure successful communication via actively
l istening and solving issues.
Enjoys sharing knowledge and encouraging development of others to
achieve specific team goals.
Refined customer service and organizational skills that balance work, team
support and responsibili ties in a timely and professional manner.
EXPERIENCE PHARMACY TECHN IC H IAN, CVS P HAR MACY
2011-Present
Swiftly and correctly calculate dosages, dispense medication, prepare
p rescription labels and fill prescriptions for approval by a pharmacist.
Use the pharmacy’s computer program to access prescription information
i ncluding patient and prescriber data, drug selection, and insurance billing.
Provide excellent service in a high volume retail environment and building
customer loyalty.
M E D ICAL SECRETARY, PRESCOTT H EALT H CARE
2006-2010
Able to be circumspect and understand the significance of confidentiality
Supervise and t rain extra staff in procedures and in use of present
software.
Schedule and corroborate medical appointments and take delivery of and
converse messages for medical staff and patients
In terview patients with the intention of completing forms, documents and
case histories
start and uphold secret medical files and records
Processed prior authorization forms for doctors and call in prescriptions for
patients.
EDUCATION BURNOCAT H IG H SCHOOL WORCESTER, MA D I PLO MA
GPA 3.0
Ar t Magnet program
OTHER Professional and calm
SKILLS
MS Word, Power Point, Excel, Adobe CS4
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