MICHAEL R. COFFEY

abgfqu@r.postjobfree.com

703-***-****

Manassas, VA

Professional profile on LinkedIn

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Summary Over twelve years of experience designing and developing learning solutions including self-

of Skills paced e-learning; synchronous and asynchronous instructor-led training; and blended

training

• Knowledgeable and adept practitioner of instructional design process

• Builds and manages trusting, professional relationships with clients and Subject Matter

Experts (SMEs)

• Experienced with understanding business needs and parameters of clients and creating

appropriate learning solutions that leverage adult learning theory and “real world” teaching

experience

• Produces high-quality deliverables and services on-time and within budget

• Works well independently or collaboratively on virtual or on-site teams

• Conscientious, detailed-oriented, flexible professional who enjoys learning and helping

others to learn

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Certificates Winner of Infomapping (IMAP) Award for Writing in Plain Language (2010)

and Awards

• Member of Datatel’s Learning and Development team that won ASTD BEST Awards (2008,

2009, and 2010)

• Certificate in Designing Synchronous Learning from Insync Training (2006)

Work Instructional Designer September 2012 – present

Experience ISOM, Corp Arlington, VA

• Developing instructor-led training materials for mason tenders using MS Word and MS

PowerPoint

• Working with subject-matter experts to evaluate current materials and videos, capture

feedback, and implement changes

Senior Associate (Senior Instructional Designer) February 2011 – May 2012

ICF, Inc. Fairfax, VA

• Served as lead instructional designer for multiple-day, graduate-level seminar for FEMA

Public Information Officers that included on-site and virtual instructor-led components;

designed and developed templates and materials (instructor guide, student manual, visuals)

using MS PowerPoint, MS Word, and Snagit; worked with SMEs to create materials and

implement changes on subsequent revision cycles.

• Assumed lead as senior instructional designer for on-site, instructor-led FEMA Planning

Specialist Course; designed and developed templates and materials (instructor guide,

student manual, visuals) using MS PowerPoint, MS Word, and Turning Point; managed

fluctuation of content and policies that affected materials.

• Served as senior instructional designer for FAA Aviation Safety Inspector course; led FAA

workgroups to gather initial information about helicopter pilot refresher training, review draft

course materials (visuals, instructor guides, and student guides), and capture revisions;

oversaw development of lessons using MS Word and MS PowerPoint; documented and

shared standards and project information via MS SharePoint.

• Developed course design guide to serve as the basis for Electrical Wiring Interconnection

System (EWIS) Instructions for Continued Airworthiness (ICA) web-based training using MS

Word.

Senior Instructional Designer May 2006 – December 2010

Ellucian (formerly Datatel, Inc.) Fairfax, VA

• Served as instructional designer for training projects regarding features and functionality of

Datatel's Enterprise Resource Planning (ERP) software, software used for internal processes

(such as SharePoint), and leadership topics (such as Excellence in the Workplace).

MICHAEL R. COFFEY page 2

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Work Analyzed, designed, developed, and evaluated training and materials in collaboration with

Experience SMEs/instructors.

(continued)

• Created self-paced Web-based training, virtual and on-site instructor-led classroom training,

and blended learning solutions using MS Word, MS PowerPoint, EEDO ForceTen,

Courseware Constructor, Web Ex, Adobe Acrobat Pro, and Adobe Connect for client

audiences (of university and college staff) and internal employee audiences.

• Hosted focus groups and surveyed clients to gather data training materials and courses.

• Member of cross-company process improvement team to increase quality, standardization,

and efficiency of instructional design process and products.

Instructional Designer (II) October 2004 – May 2006

Meridian Knowledge Solutions, Inc. Chantilly, VA

• Led instructional design effort to create Web-based courseware for Global

Pharmacovigilance division of Abbott Laboratories for global employees; used MS Word

storyboarding tools and Meridian Learning Content Management System (LCMS); topics

included pharmacovigilance and adverse events.

• Led instructional design effort to revamp four-hour course (Electroplating Processes and

Cleanup) for EPA employees; documented current course, held various virtual meetings to

obtain client revisions and propose changes to increase standardization and visual

engagement; provided QA for implementation of changes.

• Storyboarded and provided quality control on over 30 hours of Web-based courseware for

General Services Administration (GSA) and Federal Supply Services (FSS); ensured content

and pages were compliant with Section 508 and SCORM.

• Created and maintained project-specific templates, standards, and style guides.

Adjunct Professor August 2004 – December 2005

George Mason University (Graduate School of Education) Fairfax, VA

•Introduction to Instructional Design, a survey course culminating with teams presenting an

analysis of a fictitious client’s training needs, an instructionally-sound solution to meet the

client’s needs, and a realistic prototype.

•Analysis and Design of Multimedia Environments, a guided, experiential-based course in

which teams worked with a client, analyzed the client’s need, designed a client-approved

solution, and developed a usable product.

Instructional Designer August 2000 – October 2004

Vangent (formerly Pearson Performance Solutions) Arlington, VA

•Led instructional design effort to create blended training course, Keys to Customer Success

(Alltel) using MS Word and MS PowerPoint.

•Completed analysis to accommodate telecom systems upgrade (i.e., identified areas to

change, rated difficulty of corrections, and recommended actions) of over 40 instructor

guides and over 100 on-line courses for Qwest’s Small Business Group.

•Verified and edited on-line telecom sales course for Nextel personnel using Dreamweaver.

• Developed blended training for sales staff at Verizon Directories using in-house

Dreamweaver and MS Word templates.

•Team member of ASTD award-winning, blended-training solution (Web, leader-led, and

train-the-trainer components) for Wells Fargo’s call center system training.

•Developed instructional materials and trained fellow designers and contractors on the

standards, storyboarding processes, and production pathways of various projects.

• Storyboarded using MS Access database tool, MS Word, and Dreamweaver

•Sampling of topics and clients: sales and product information (SBC and Verizon); call center

system simulations and product information (Citizens Bank, Wells Fargo)

Education MS in Instructional Technology BS in Secondary Ed

Bloomsburg University Pennsylvania State

Bloomsburg, PA University Park, PA

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