Customer Service Sales

Mon, November **, **** *:**:** PMRESUME

From: kim re <abgfms@r.postjobfree.com> View Contact

To: abgfms@r.postjobfree.com

Kimberly Reed

*** **** **** ******, *** Fl.

Columbus, Ohio, 43215

614-***-****

abgfms@r.postjobfree.com

--OBJECTIVE:

--TO SUCCEED

--TO REMAIN OPEN TO CHALLENGES AND CHANGE: TO BETTER MY TALENTS,

MYSELF AND MY KNOWLEDGE OF THE VAST WORLD OF COSMETICS, MAKEUP AND

CUSTOMER SERVICE

EXPERIENCE:

2010 - PRESENT

BILLING LEGAL SERVICES -- PARALEGAL

--LEGAL ASSISTANT, DOCUMENT WORK TO ENCLUDE:TYPING, FILING, REVIEW, RESEARCH, DATA ENTRY, ANSWERING PHONES, EMAILS, LETTER TYPING AND REVIEW

--CLIENT BRIEFING, QUESTIONING, SERVICES, REVIEW, SUPPORT

--COURT WORK TO ENCLUDE: CRIMINAL, BANKRUPTCY, DIVORCE, DOMESTIC, JUVENILE, MISCELLANEOUS, TRIAL, MOTION HEARING, SENTENCING

--CLIENT/CUSTOMER SERVICE AND CARE

2007 - 2010

REPUBLIC AIRWAYS - FLIGHT ATTENDANT

--CUSTOMER SERVICE, SAFETY, ABILITY TO MAINTAIN COMPOSURE IN MANY ASPECTS OF PASSENGER CONTACT

--ENGAGE IN DAILY CONTACT WITH CREW MEMBERS, AGENTS, MANGERS, CORPORATE, MECHANICS, AND THE GENERAL PUBLIC

--MAINTAIN PROFESSIONAL APPEARANCE AT ALL TIMES

11/ 2005 - 4/ 2006

EDITORIAL ASSISTANT – PALACINKA

--MARKET RESEARCH ON VARIOUS COSMETIC / SKIN CARE / BEAUTY PRODUCTS

--WEEKLY REVIEWS ON SAID PRODUCTS

--WRITE MONTHLY REVIEWS ANALYZING MONTHLY VISITS TO VARIOUS COSMETIC COUNTERS

--REPORT DIRECTLY TO THE EDITOR

7/ 2004 - 6/ 2006

COSMETICS DEPARTMENT MANAGER - $50k

--ASSUME PRIMARY RESPONSIBILITY FOR MULTI-MILLION DOLLAR DEPARTMENT

--RECRUIT, MANAGE, MAINTAIN AND MENTOR 20 ASSOCIATES

--COLLABORATE WITH STORE MANAGEMENT TEAM, BUYERS AND

REPRESENTATIVES TO ENSURE CONSISTENT COMMUNICATIONS, TRAINING AND

DEVELOPMENT OF ASSOCIATES

--MAINTAINED POSITIVE RELATIONSHIPS WITH CORPORATE, BUSINESS,

REGIONAL/DISTRICT MANAGERS, COSMETIC REPRESENTATIVES, COORDINATORS

AND ASSOCIATES.

--COMMUNICATE, BUILD AND DISPLAY ALL DEPARTMENTAL VISUAL PROMOTIONAL

STRATEGIES TO PRESENT "KEY" ITEMS IN AN EYE PLEASING MANNER

9 / 2001 - 5 / 2004

ASSISTANT MANAGER - MERLE NORMAN COSMETICS - $38k

--COSMETIC SALES, APPLICATION AND CUSTOMER SERVICE

--MAINTAINED PRODUCT KNOWLEDGE AND UNDERSTANDING

--PROVIDED LEADERSHIP, MOTIVATION AND TRAINING FOR STAFF OF 6

--BILLING, SHIPPING AND RECEIVING, INVENTORY

--DATA ENTRY, FILING AND TYPING, SET APPOINTMENTS

--ASSISTED IN THE TOTAL STORE OPERATIONS

--DEVELOPED PROFESSIONAL RELATIONSHIPS WITH MANAGEMENT, VENDORS,

CONSULTANTS, BUSINESS GROUPS AND CLIENTS

--MANAGED, PLANNED AND EXECUTED SKIN CARE CONSULTATIONS AND BEAUTY

CLASSES

--RESPONSIBLE FOR ACHIEVING RETAIL SALES GOALS AND BUILDING LOYAL

CLIENTELE

5 / 1997 - 7 / 2001

MAKEUP ARTIST - FACES PHOTOGRAPHIC STUDIO - $35k

--MAKEUP APPLICATIONS FOR WOMEN, MEN AND CHILDREN

--CONSULTATIONS

--COSMETIC SALES

--BEFORE AND AFTER "LOOKS"

--PHOTOGRAPHIC, SCENE DISPLAY AND SETTINGS

--CLOTHING AND COSTUME ARRANGEMENTS

--HAIR ARRANGEMENTS TO INCLUDE (BUT NOT LIMITED TO) WIGS, HAIRPIECES AND EXTENSIONS

--ABILITY TO WORK QUICKLY AND EFFECTIVELY

2 / 1993 - 3 / 1997

MAKEUP ARTIST - SUSAN PAGE MODELING AGENCY - $30k

--MAKEUP APPLICATIONS FOR MODELS AND STUDENTS

--CONSULTATIONS WITH STAFF, MODELS, STUDENTS, PARENTS AND BUSINESS

GROUPS

--MAKEUP "LOOKS" FOR DAY, EVENING, BUSINESS AND SPECIAL OCCASIONS

--CONSULTATIONS FOR "COLOR", CLOTHING AND COORDINATION

--BACKGROUND SETTINGS AND ARRANGEMENTS

--COSMETIC SALES

--HAIR ARRANGEMENTS TO INCLUDE WIGS, HAIRPIECES, COLOR AND

ACCESSORIES

--CUSTOMER SERVICE

10 / 1991 – 11 / 1993

CHANEL COSMETICS - BEAUTY ADVISOR - $21k

--COSMETIC SALES

-- MAKEUP APPLICATIONS

--SKIN CARE CONSULTATIONS

--COUNTER MAINTENANCE

--INVENTORY

--PHONE"FOLLOW UP"

--CUSTOMER SERVICE

EDUCATION:

1 / 2011

U.S. CAREER INSTITUTE

--PARALEGAL CERTIFICATION

--TOP 7 IN CLASS

6 / 1977

EMMERICH MANUAL HIGH SCHOOL - INDIANAPOLIS, INDIANA

--HIGH SCHOOL DIPLOMA

--MAJOR - PHYSICAL EDUCATION, ECONOMICS

9 / 1978

BUTLER UNIVERSITY - INDIANAPOLIS, INDIANA

--SOME COLLEGE COURSE WORK COMPLETED: PUBLIC RELATIONS

5 / 1998

NEW CONCEPTS BEAUTY COLLEGE

--ESTHETIC STUDIES AND COURSEWORK

AFFILIATIONS:

9 / 1994

HAWAIIAN MOVING COMPANY - MAKEUP ARTIST - (TELEVISED TALK SHOW)

--SPECIAL SHOW DEDICATED TO MEN OF DESERT STORM

--BEFORE AND AFTER MAKEOVER PHOTOS FOR WIVES OF OUR SERVICE

MEMBERS

6 / 1998

ASHANTI PERFORMING ARTS THEATER - MAKEUP ARTIST

--"THE MOTOWN STORY" PERFORMANCE

2004

PHARMACEUTICAL SALES CERTIFICATION

SKILLS:

--MAKEUP ARTISTRY

--MANAGEMENT

--MARKETING

--MERCHANDISING

--SKIN CARE

--COSMETIC SALES

--TRAINING / PLANNING

--VISUAL DISPLAY AND SETUP

--CONSULTANT

--COMMUNICATIONS AND NETWORKING

--RECRUITING

--CUSTOMER SERVICE

--MIXOLOGIST

--SALES

--EVENT PLANNING

--MICROSOFT WORD, WINDOWS, EXCEL, POWER POINT

REFERENCES:

THELMA M.M. STEVENS

--Real Estate Broker

--317-***-****

--abgfms@r.postjobfree.com

--PROFESSIONAL

STEVEN P. BILLING

--Attorney

--614-***-****

--PROFESSIONAL

LANITA M. NIXON

--COUNSELOR

--317-***-****

--abgfms@r.postjobfree.com

--PROFESSIONAL

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