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Customer Service Manager

Location:
Minneapolis, MN, 55401
Salary:
40-45K
Posted:
November 28, 2012

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Resume:

Ashley Elizabeth Skiba

abgfbv@r.postjobfree.com

*** ***** *** ****** #****

MPLS, MN 55401

612-***-****

Work Experiences_________________________________________________________________________

Manager, Sales Associate, and Lead Buyer for “The Fun Sisters” (2001-Present)

• Have made more than 100 buying trips to New York, Los Angeles, Houston, and Las Vegas

• Evaluated market trends and forecasted predictions on the upcoming season for our team of buyers

• Budgeted and planned our merchandise purchasing for each show

• Participated in many jewelry, apparel, and gift marts including ASD, MAGIC, WWIN, OFF PRICE,

STYLEMAX, and MODA (Fashion Trade shows)

• Opened six stores over 10 years, which are now producing over 1.5 Million dollars in annual revenue.

• Visually merchandised and changed floor sets seasonally for all 6 stores

• Managed and trained more than 20 employees, ranging from age 15 to 55

• Organized orders, tracked shipments, and kept record of inventory coming in and out of the stores

• Updated the website and answered all company related emails or filtered them to the correct manager

• Hosted and planned fundraising events for various organizations with many upwards of 100 people

Flight Attendant for Compass Airlines (2011-Present)

• Assist passengers in boarding, during the flight, and deplaning

• Ensure safety of all passengers including medical assistance

• Work together with the other crew members as both the lead Flight Attendant of the cabin and as the main

communication between the Flight Deck and the Cabin

• Act as an on-site customer service representative for customer’s questions, concerns, and issues

Sales Associate and Visual Merchandiser for “A Perfect Pear Boutique” (2008-2009)

• Merchandised windows, sales racks, and floor plans

• Consulted with customers on wardrobe planning and purchasing

Intern for freelance fashion stylist Rebekah Roy in London, England (Spring 2008)

• Aided Ms. Roy in dressing bands, T.V. personalities, and models for Editorials and Commercials

• Assisted clients on photo shoots with accessorizing and alterations

• Independently chose pieces from various PR Companies around London for clients

• Attended more than 30 press days and consulted with Ms. Roy on various magazine photo shoots

Modus PR Intern in London, England (Spring 2008)

• Met with various stylists and personal assistants to pull pieces for London Fashion Week

• Booked garments in and out of our collections

• Called on overdue pieces from various magazines and stylists

• Worked the Biba, Nathan Jenden, and Jaeger Shows during London Fashion week as well as the Jaeger

after party

Education and Academics__________________________________________________________________

• Bradley University – Peoria, Illinois (May 2009)

o Bachelor of Science in Retail Merchandising

o Minor in Management and Business Administration

• American Institute for Foreign Study – London, England (Spring 2008)

Honors and Extra Curricular Achievements

• Vice President of Kappa Omicron Nu, Family and Consumer Sciences Honor Society (2006-2009

o Held meetings and planned Philanthropy events around Peoria

• Rho Lambda (A Greek Life Honor Society) (2005-2009)

• Member of the Gamma Phi Beta Sorority (2005-2009)

o Philanthropy Chair for Gamma Phi Beta (2006-2007)

• Attended Fashion Conference in Chicago (2006-2008)

o Met with a variety of professionals in many different areas of the field

o Sat in on many speaker forums in all areas of business and fashion

• Attended London Fashion Week for the Fall/Winter 2008 lines

• Attended New York Fashion Week for Spring/Summer 2010 lines

• Miss Minnesota American Teen 2003

o Appeared at various events around town that promoted positive role models for young adults

• 3rd runner up at Nationals for Miss American Teen 2004



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