Robert L. Hill

Home: 321-***-****

Cell: 321-***-****

abgfb0@r.postjobfree.com

Position Sought: Technical Writer

Skills:

Manage formal documentation and contract deliverable reviews.

Helped to reduce engineering procedure processing time.

Technical writing support for engineers and peer group.

Document management guidance within the review process.

Prepare, review, edit, and publish documents to Documentum.

Insert graphics, drawings, and file formats into procedure documents.

Preserve document metadata within Documentum.

Trained two peers and one manager in the document review process.

Safety Walkdowns and Inspections

Multi-tasking capability to achieve optimum document deliverables.

Create and maintain records and files of work and revisions.

Create, develop, plan, write and edit operational procedures.

Initiate hardware and software purchases, reconcile inventory.

Protection of assets under Hurricane warning conditions.

Excellent written and oral communication skills

Microsoft SharePoint, Microsoft Office 20007, Adobe Professional,

Documentum, Citrix.

EDUCATION

Indiana University South Bend, So Bend, IN - Master of Public Affairs

Indiana University South Bend, So Bend, IN - Bachelor of Science (B.S.) in

Business

Rockland Community College, Suffern, NY - Legal Assistant Certificate

Additional Training:

SAI Global, ISO9001: AS9100 Lead Auditor Training

Program Management 100 Team Lead Training

Supervisory Management Series, National Management Association

Experience

Advantage Technical Resourcing, 06-11-2012 to 09-28-2012

555 Winderly Pl., #300, Maitland, FL 32751 407-***-****

Technical Writer, URS Corporation, Kennedy Space Center

Format, edit, and proofread Job Plans

Enter Job Plans into a Maximo format.

Convert legacy (prior version) documents to Job Plan formatting.

Control work product to achieve document deliverables.

Sharepoint, Microsoft 2010 (Word, Outlook, Excel)

Spherion Staffing, 11-15-2011 to 05-21-2012.

2627 W. Eau Gallie Blvd. Suite 104, Melbourne, Florida 32935 321-***-****

Compliance Data Management, AAR Corp., Palm Bay, FL

Verify engineering order completion against established company procedures.

Compile Technical Data Packages, composed of engineering documents.

Resolve technical data package storage and retrieval issues.

Compile and verify closed project inventory spreadsheet.

United Space Alliance, Kennedy Space Center 04-24-2002 to 04-08-2011

1102 John Glenn Blvd, Titusville, Florida 32780, 321-***-****

Ops & Processing Staff II: ISO Coordinator, Technical Writer

Prepare, review, edit, and publish documents to Documentum.

Managed formal documentation and contract deliverable reviews.

Reduced engineering procedure processing time.

Insert graphics, drawings, and file formats into procedure documents.

Trained two peers and one manager in the document review process.

Technical writing support for engineers and peer group.

Preserve document metadata within Documentum

Document management guidance within the review process.

Initiate hardware and software purchases, reconcile inventory.

Protection of assets under Hurricane warning conditions.

Safety Walkdowns and Inspections

Spherion, Subcontractor 05-2000 to 12-2001

7001 N. Atlantic Ave., Cape Canaveral, FL 32920, 321-***-****

Contract Temporary Employee at United Space Alliance: Work Control

Coordinator

Complete Work Instruction Change Records and prioritize own work output.

Incorporate changes to engineering procedures.

Able to process demand for five simultaneous shuttle processing flows.

Assemble documents via work orders; deliver rush documents to work areas.

Operated high-volume copier; set up and operated hydraulic 3-hole paper

punch.

Special Counsel, Jacksonville, FL 03-1997 to 02-1999

1 Independent Drive, Jacksonville, FL 32202-5005, 904-***-****

Claims Evaluator at The Prudential (Contract Employee)

Examine agent files and complaint reports to identify legitimate

complaints.

Report agent complaints to NASD (National Association of Securities

Dealers).

Trained two fellow temporary employees in the complaint review process.

Supervised collection and distribution of case files during a location

change.

Completed the project that lasted 1 year, 11 months.

It was necessary, initially, to share computers due to a shortage of space.

Processed over 400 individual complaints. When an agent was determined to

be culpable, that particular claim was reported to the NASD (National

Association of Securities Dealers).

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