CHERYL DOMIER, PHR
***** ******* ****** . ********, ********** 92592
206-***-****. abgf9q@r.postjobfree.com
HUMAN RESOURCE MANAGEMENT
Performance and results-driven Human Resources professional with extensive
experience in the design, development, deployment and execution of
comprehensive HR activities within corporate environments. Possesses
expertise in HR functions such as recruitment, hiring and onboarding, as
well as benefits administration, organizational policy development and
employee relations for multiple nationwide company subsidiaries. Builds and
maintains internal and external relationships, including benefit vendors
and legal resource partnerships to ensure state and federal regulatory
compliance. Addresses and resolves all employee issues, including injury
claims, unemployment, grievances and disciplinary requirements. Develops HR
policies, procedures and training regimens. Manages and mentors high
functioning teams in the delivery of outstanding organizational HR
operations.
AREAS OF EXPERTISE
Leadership . Human Resource Management . Project Prioritization /
Management . Benefits Administration
Employee Relations . Regulatory Compliance . Injury / Health / Wellness .
Compensation . Policies
Recruitment . Training / Development . Change Management . Performance
Management . Strategic Planning
PROFESSIONAL EXPERIENCE
HARLEY MARINE SERVICES, Seattle, Washington . 2008-2012
A marine transportation company with locations along the West Coast, the
Gulf region, New York and Alaska.
Human Resources Manager (2009-2012)
Responsible for HR operations across designated subsidiaries in Washington,
California, Alaska, Texas and Oregon, and addressed personnel issues in
collaboration with management. Guided comprehensive HR functions such as
hiring, terminations and record keeping. Managed work related injury claims
for employees that fall under the Jones Act in cooperation with the Safety
Managers. Owned sole responsibility for work related claim reimbursements
and processes. Organized employee benefit open enrollments, coordinated
meetings and information with insurance brokers. Built and maintained
vendor and legal counsel relationships to ensure state and federal
regulatory compliance. Performed investigations, and partnered in solution
development for complaints, conflicts and grievances, and supported
disciplinary processes. Supervised the activities of an HR Generalist and
HR Assistant.
Major Achievements:
. Improved the claims tracking process and reimbursement turnarounds.
. Played a key role in the acquisition and integration of the Houston
operation.
. Simplified pre-employment and yearly testing requirements, ensuring
each region maintains testing and protocol consistency in cooperation
with regional clinics.
. Assessed and redeveloped vessel and shore side employee physical work
test requirements.
. Consulted managers concerning workforce issues, as well as company
policies, procedures and state and federal laws.
. Earned Employee of the Month recognition in 2009.
Human Resources Employment Representative / Generalist (2008-2009)
Served as the HR representative for the company's largest subsidiary
consisting of 160 employees. Answered inquiries, tracked submitted
applications, and conducted follow up for employment across all company
regions. Screened resumes and developed job postings with hiring managers.
Owned responsibility for HR functions such as job offers, termination
letters, employment verifications, unemployment claims, child support
orders and benefit enrollment form processing. Monitored and updated
employee information and documentation. Performed data entry and employee
document and record maintenance.
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CHERYL DOMIER, PHR . Page 2 . abgf9q@r.postjobfree.com
HARLEY MARINE SERVICES (continued)
Major Achievements:
. Performed as interim HR Manager for 4 months during the HR Manager's
family leave.
. Revised the employee manual.
. Researched and identified appropriate training materials and videos
for online training purposes.
. Produced information for publication in the company's monthly
newsletter.
. Improved monthly expired license reporting by performing a
comprehensive audit of employee records, license and certification
documentation
DESERT SUN, Maple Valley, Washington . 2003-2008
A premier franchise tanning chain.
District Operations Manager (2006-2008)
Managed this $5M company, and provided operational support and oversaw the
activities of 10 to 12 Salon Managers. Assisted businesses in reaching
their business goals and objectives, customer service performance metrics
and product inventory levels. Participated in new staff hiring and training
in collaboration with managers. Administered company benefits. Created
payroll budgets, and processed the payroll for 100+ employees.
Major Achievements:
. Boosted revenues by 20% monthly.
. Significantly reduced payroll by 20%.
. Created an annual review process, and developed a formal compensation
plan.
. Honored with the Multi-unit Operator of the Year award presented by
the corporate office.
. Received the Star Achievement Award.
Franchise Educational Director (2004-2006)
Led training operations for 3 states and 50+ salons. Provided new salons
with support in developing trained and qualified staffs. Conducted business
training for owners and their employees that included sales techniques,
customer service, product knowledge and tanning bed maintenance. Managed a
3-member trainer staff that provided training support for salons and
franchise owners on the West Coast.
Major Achievements:
. Developed comprehensive training material guides for class and in-
salon training as a nationally certified trainer for Smart Tan and the
National Tanning Training Institute.
. Recognized for the Best Salon D cor at the Las Vegas Tanning
convention.
. Wrote multiple articles for various tanning magazines, outlining the
franchise's history and growth.
EDUCATION
Bachelor of Arts in Communication and Public Relations (Business
Administration minor)
Carroll College, Helena, Montana
PROFESSIONAL DEVELOPMENT
Professional in Human Resources (PHR) - Certified
AFFILIATIONS
Society for Human Resource Management (SHRM) . Harley Marine Co-Worker
Appreciation Team Member
Harley Marine Go-Green Team Member . Workforce Development Council
TECHNICAL COMPETENCIES
Microsoft Office . Outlook . Dynamics Systems