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Human Resource Professional

Location:
Temecula, CA, 92592
Posted:
November 30, 2012

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Resume:

CHERYL DOMIER, PHR

***** ******* ****** . ********, ********** 92592

206-***-****. abgf9q@r.postjobfree.com

HUMAN RESOURCE MANAGEMENT

Performance and results-driven Human Resources professional with extensive

experience in the design, development, deployment and execution of

comprehensive HR activities within corporate environments. Possesses

expertise in HR functions such as recruitment, hiring and onboarding, as

well as benefits administration, organizational policy development and

employee relations for multiple nationwide company subsidiaries. Builds and

maintains internal and external relationships, including benefit vendors

and legal resource partnerships to ensure state and federal regulatory

compliance. Addresses and resolves all employee issues, including injury

claims, unemployment, grievances and disciplinary requirements. Develops HR

policies, procedures and training regimens. Manages and mentors high

functioning teams in the delivery of outstanding organizational HR

operations.

AREAS OF EXPERTISE

Leadership . Human Resource Management . Project Prioritization /

Management . Benefits Administration

Employee Relations . Regulatory Compliance . Injury / Health / Wellness .

Compensation . Policies

Recruitment . Training / Development . Change Management . Performance

Management . Strategic Planning

PROFESSIONAL EXPERIENCE

HARLEY MARINE SERVICES, Seattle, Washington . 2008-2012

A marine transportation company with locations along the West Coast, the

Gulf region, New York and Alaska.

Human Resources Manager (2009-2012)

Responsible for HR operations across designated subsidiaries in Washington,

California, Alaska, Texas and Oregon, and addressed personnel issues in

collaboration with management. Guided comprehensive HR functions such as

hiring, terminations and record keeping. Managed work related injury claims

for employees that fall under the Jones Act in cooperation with the Safety

Managers. Owned sole responsibility for work related claim reimbursements

and processes. Organized employee benefit open enrollments, coordinated

meetings and information with insurance brokers. Built and maintained

vendor and legal counsel relationships to ensure state and federal

regulatory compliance. Performed investigations, and partnered in solution

development for complaints, conflicts and grievances, and supported

disciplinary processes. Supervised the activities of an HR Generalist and

HR Assistant.

Major Achievements:

. Improved the claims tracking process and reimbursement turnarounds.

. Played a key role in the acquisition and integration of the Houston

operation.

. Simplified pre-employment and yearly testing requirements, ensuring

each region maintains testing and protocol consistency in cooperation

with regional clinics.

. Assessed and redeveloped vessel and shore side employee physical work

test requirements.

. Consulted managers concerning workforce issues, as well as company

policies, procedures and state and federal laws.

. Earned Employee of the Month recognition in 2009.

Human Resources Employment Representative / Generalist (2008-2009)

Served as the HR representative for the company's largest subsidiary

consisting of 160 employees. Answered inquiries, tracked submitted

applications, and conducted follow up for employment across all company

regions. Screened resumes and developed job postings with hiring managers.

Owned responsibility for HR functions such as job offers, termination

letters, employment verifications, unemployment claims, child support

orders and benefit enrollment form processing. Monitored and updated

employee information and documentation. Performed data entry and employee

document and record maintenance.

continued...

CHERYL DOMIER, PHR . Page 2 . abgf9q@r.postjobfree.com

HARLEY MARINE SERVICES (continued)

Major Achievements:

. Performed as interim HR Manager for 4 months during the HR Manager's

family leave.

. Revised the employee manual.

. Researched and identified appropriate training materials and videos

for online training purposes.

. Produced information for publication in the company's monthly

newsletter.

. Improved monthly expired license reporting by performing a

comprehensive audit of employee records, license and certification

documentation

DESERT SUN, Maple Valley, Washington . 2003-2008

A premier franchise tanning chain.

District Operations Manager (2006-2008)

Managed this $5M company, and provided operational support and oversaw the

activities of 10 to 12 Salon Managers. Assisted businesses in reaching

their business goals and objectives, customer service performance metrics

and product inventory levels. Participated in new staff hiring and training

in collaboration with managers. Administered company benefits. Created

payroll budgets, and processed the payroll for 100+ employees.

Major Achievements:

. Boosted revenues by 20% monthly.

. Significantly reduced payroll by 20%.

. Created an annual review process, and developed a formal compensation

plan.

. Honored with the Multi-unit Operator of the Year award presented by

the corporate office.

. Received the Star Achievement Award.

Franchise Educational Director (2004-2006)

Led training operations for 3 states and 50+ salons. Provided new salons

with support in developing trained and qualified staffs. Conducted business

training for owners and their employees that included sales techniques,

customer service, product knowledge and tanning bed maintenance. Managed a

3-member trainer staff that provided training support for salons and

franchise owners on the West Coast.

Major Achievements:

. Developed comprehensive training material guides for class and in-

salon training as a nationally certified trainer for Smart Tan and the

National Tanning Training Institute.

. Recognized for the Best Salon D cor at the Las Vegas Tanning

convention.

. Wrote multiple articles for various tanning magazines, outlining the

franchise's history and growth.

EDUCATION

Bachelor of Arts in Communication and Public Relations (Business

Administration minor)

Carroll College, Helena, Montana

PROFESSIONAL DEVELOPMENT

Professional in Human Resources (PHR) - Certified

AFFILIATIONS

Society for Human Resource Management (SHRM) . Harley Marine Co-Worker

Appreciation Team Member

Harley Marine Go-Green Team Member . Workforce Development Council

TECHNICAL COMPETENCIES

Microsoft Office . Outlook . Dynamics Systems



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