Customer Service Insurance
Resume:
Nancy Faulkner
Franklin, Wisconsin 53132
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QUALIFICATIONS:
• Experience in medical & dental insurance billing, follow up, research, claims
• Experience in Microsoft Office & simple spreadsheets
• Experience in the office environment, which would include all office equipment. Also with, mailroom & filing
• Experience in customer service & data entry (35wpm)
• Experience in AR/AR, CPT coding, ICD-9 diag, follow up, research, collections, claims. And deposits, insurance payment posting, insurance verification & contact
• Experience with & worked in medical records
EMPLOYED:
08/27/06-01/13/10 Drs Massaro & Kalenak – Vision Insurance Billing
Billing, AR/AP, follow up, data entry, filing, mail, deposits, payment posting,
aging report, insurance contact, Medicaid, Medicare, commercial
insurances, training.
07/30/03-08/30/03 American Dental Specialty – Dental Insurance Billing
Billing, follow up, data entry, filing, mail, deposits, payment posting,
insurance contact.
07/01/01-07/30/03 Beverly Healthcare SNF – Business Office Assistant
Billing, AR/AP, follow up, mail, deposits, payment posting, filing, insurance
contact, Medicaid, Medicare, commercial insurances, train staff, manage
records, supplies, month end reports, training. Fill in as Office Mgr, as
needed. Start to learn payroll & personnel file maintenance. Project
management.
ADDITIONAL EDUCATION:
09/01/1972-05/01/1973 Gateway Technical College
Kenosha, WI
Dental Assisting program. Certification received.
Nancy Faulkner
9501 West Loomis Road #205
Franklin, Wisconsin 53132
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REFERENCES:
Linda Bilicki – Retired
4429 South 65th Street
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Bonnie Harrison – Retired
7543 West Tuckaway Creek Drive
Franklin, Wisconsin 53132
Gloria Lacey - Retired
5608 Arbutus Court
Greendale, WI 53129
PRIOR EMPLOYERS & REFERENCES:
American Dental Specialty
2323 South 109th Street
West Allis, Wisconsin 53227
Nancy McGinnis, Office Mgr
Beverly Healthcare SNF
5404 West Loomis Road
Greendale, Wisconsin 53129
Human Resource Dept
Sandi Bernhardt
PRIOR EMPLOYER:
Drs Massaro & Kalenak
2600 North Mayfair Road #600
Milwaukee, Wisconsin 53226
Dawn Schauer, Office Mgr
Contact this candidate