AZMINA HAJI,

*** *** *** #***

San Mateo, *****,

T el: 650-***-****

OBJECT I V E

Receptionist

SK I L LS

Customer Service, Sales and Marketing, Administration, Secretarial, Medical Office Procedure, Windows, Word

Perfect, Keyboarding 55 WPM, Telephone operating, Scheduling appointments, Billing, Able to Multi Task.

E D UCAT IO N

Medical Administrative Assistant

Graduated High School

Completed Secretarial Collage Degree, Back office, Customer Service and cashiering training.

Proficient in Microsoft Office, Word, Excel, Outlook, Medi Software program and Internet

Completed Medical Administrative Assistant Course - 2010

Trained in Medical Terminology, Customer Service, Reception and telephone Techniques, Patient Records, Office

M anagement, Admitting and discharging patients, Billing the insurance Company- Computers – Medi- software

p rogram, H IPPA, and internship.

EXPER I E NCE

2009-To -date – Autocare of Redwood Shores

Receptionist

My duties include Scheduling Appointments, Greeting Customers, date input customer’s information, MS

Outlook/Emails, Attending phone calls, Handle Petty Cash, Purchasing spares, Filing Invoices, Billing/Making

payments.

M edical Administration Assistant

2010 October – December 2010

Completed Internship at San Mateo Medical Center at Food & Dietary Services.

D uties included, Customer Service, working on Food Charts on Excel, Filing, and Calling Members of Food on Wheels

for re-assessments, home visits(social working skills) input data for New Members and creating weekly Menus for

Belmont Adult Care and Child Care attend to phone calls, create t ray meals.

2006-2008 – Yasmina Fashions – Toronto, Canada.

Customer Service Representative/Sales

In-charge of Bridal Indian clothing store, Customer Service, maintained inventory and scheduling. Designed in-house

d isplays, store sales, developed and implemented successful marketing strategies to promote business.

2004-2005 – Sanofi Pasteurs – Toronto, Canada.

Medical Receptionist

Worked in Research Department for Doctors and Scientists. Booked Meeting rooms, Controlled Bar –lock Keys for the

L abs, Handled all Front Desk Duties which include – Customer Service, Booking appointments, Telephone operating,

A rranged t ravel, catering, Received/Dispatched lab samples and other duties assigned by Doctors.

1999-2003 -AK IBA BANK LTD –KENYA,

P ersonal Secreta ry/Administrative Assistant to M anager.

Customers Service Rep, Initiating referrals for new business Opening Accounts, Term Deposits/ Negotiating interest

r ates for term deposits with clients. Handling unpaid checks and customers’ accounts and balances with

confidentiality. Creating Loan proposition documents for mortgage, Filing, telephone. Managing executive calendars,

scheduling meetings

O rganizing travel itineraries for executives and managers – Domestic and In ternational arrangements.

A nswering, screening and direct incoming calls, visitors, and correspondence.

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