Jessica Lea Crandall

**** **** ***** **** ****

# 2044

Glendale, AZ 85308

E-mail: abg7zt@r.postjobfree.com

Home: (907) - 9474038

Objective

I just moved from Alaska to Arizona I was currently a government contractor

working at a training support center on Fort Richardson, Before I became

the Issue Clerk I was a material Handler, I still use a forklift daily I am

familiar with all that is in our warehouse, I am very proficient in all

Microsoft programs such as Outlook, Excel, PowerPoint and Word. I love to

support our soldiers and make sure they are well taken care of.

Education

Nine Star Education, Graduated May of 2002

Work Experience

AHTNA STS/ Training Support Center (06/2009 - 06/2011) - 1.5.4.2 Work

Order/Issue Clerk X 1

Fort Richardson, Alaska United States

Supervisor: Paul Rhoten - 907-***-****; Contact: Yes

Salary: $17.09 per hour

Hours per week: 40

Duties: Manages the total work-order system for the installation's training

support activity, to include the work-request database, and to provide an

official point of contact for all directorate customers with work

requirements. Work with contractors to ensure accomplishment of requests

within allocated funding. Performs analyses and evaluations, and initiates

corrective actions, and prepares reports presenting results of analyses.

Responsible for the overall management of individual job orders

(IJO) to include scheduling, coordinating, and reviewing IJOs sent to

different work areas. Prepares, reviews, and maintains a prioritized

listing of projects to be accomplished during the fiscal year for each work

area designated. Serves as point of contact for all IJO. Maintains an

ongoing analysis of the workload and the backlog of active work requests.

Schedules, coordinates, and reviews all customers IJOs sent to warehouse

for accomplishment. Serves as the liaison between the customer and the work

force.

Reviews the scope of work and schedules start/finish dates and resolves

problems.

Manages the IJO automated program by recording, tracking, reporting, and

analyzing all work projects in the areas of maintenance, repair,

construction and alteration of the installation's facilities and equipment.

Conducts analysis to determine problem areas and implements changes to the

automated system as required. Responds to customer complaints, and

comments. Determines nature of the complaints and recommends appropriate

solutions.

Answer phones, Schedule, reschedule, cancel appointments, call units for

confirmations about appointments or if the units have outstanding devices

That need to be returned, inventory (I alone am responsible for every

device we have in our warehouse, issued out to units and transferred to

different military installations) I can use Microsoft's Outlook, Excel,

PowerPoint and Word. I use these programs daily for making reports. I am

proficient in typing (My typing speed is 45 wpm) typing and sending out

memorandums, I am also A certified driver for A forklift.

Work Experience

The Home Depot (03/2008 - 08/2009) Head Cashier 515 E. Tudor Road

Anchorage, AK 99503

Supervisor: Janet Hursey - 907-***-****; Contact: Yes

Salary: $10.85 per hour

Hours per week: 40

Duties: I was responsible for expediting customers through the store's

registers by ensuring the efficient operation of the cashier team and front-

end operations. This is achieved by ensuring the efficient operation of the

registers, influencing and supporting the Cashier team, expediting price

checks and identifying high shrink items. This position also involves

assisting the supervision and training of Cashiers, taking over Cashier

duties as needed and maintenance duties. Head Cashiers also support cashier

development and accuracy by utilizing various tools.

References

John Podolinsky: Retired Army Major / Property Administrator For The

Training Support Center United States Army Alaska 907-***-****

Known: 2 yrs

Paul Rhoten: Retired Army Sergeant First Class / Project Manager (907)384-

7303

Known: 2 yrs

Brandon Daigger: Weatherization 907-***-****

Known: 7 yrs

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