Sales Management

Henry Negrete

* ***** *** **** ***, Rancho Santa Margarita, California 92688

Messages: 949-***-**** . Mobile: 949-***-**** .

************@*****.***

Senior/Executive Operations Manager

Product Development & Management ~ Revenue and Profit Growth ~ P & L

Management

Process Development & Continuous Improvement ~ Strategic Planning ~ Mergers

& Acquisitions

. Demonstrated ability to lead and inspire top performing teams to meet or

exceed highly challenging organizational goals and objectives.

. Accomplished at communicating and interacting with the executive team and

board of directors while driving continuous improvement and delivering

superior operating and financial results.

. Skilled at developing and maintaining strong customer relationships and

converting customer input into development of new products or improving

functionality of existing products.

. Expert in combining business operations management skills with depth of

knowledge and experience in finance and accounting to achieve optimum

results.

ADDITIONAL KEY AREAS OF EXPERTISE

Marketing & Sales Support Product Strategic Alliances

Introduction/Implementatio

n

Quality Management & Client Satisfaction Mentoring & Coaching

Reporting Assurance

Employee Development & Production Management Financial Planning &

Training Analysis

EMPLOYMENT BACKGROUND AND ACCOMPLISHMENTS

CONSERVICE, LLC - Logan, Utah and Orange County, California 2006 - March

2011

Privately held utility management & billing company serving the multi-

family apartment industry.

Vice President and Chief Operations Officer

Provided management direction and leadership to all company operations

resulting in positioning the company as the second largest in the industry

out of 75 competitors. Grew company from 50 employees to over 300.

Developed and implemented operating goals and objectives, company wide

quality programs and employee management programs to support rapid growth.

Developed new product concepts and guided them from formulation to

delivery.

. Conducted comprehensive SWOT analysis, developed and implemented

indicated process and procedure improvements resulting in 50% year over

year sales growth, 25% operations efficiency improvement.

. Conceived, developed, implemented and managed an innovative product

marketing strategy resulting in 50% annual sales increases.

. Designed, developed and delivered a new service, now one of the leaders

in the industry, resulting in increased sales revenue per client and 10%

operation efficiency increase.

. Developed and implemented a company wide quality and process improvement

program resulting in productivity and efficiency increases in excess of

25%.

. Developed and guided an Account Management team resulting in securing

long term agreements with major clients, the top 10 accounting for 30% of

the company's revenue.

. Designed, developed and implemented a continuous process improvement

software program resulting in increased team member and customer

satisfaction, improved issue resolution and identification and

application of significant cost savings initiatives.

. Analyzed and redesigned complete employment management process to align

with organizational needs and objectives resulting in improved results

related to employee selection, evaluation and advancement.

Henry Negrete Page Two

EMPLOYMENT BACKGROUND AND ACCOMPLISHMENTS (Continued)

NWP SERVICES CORPORATION - Irvine, California 2002 - 2006

Industry leading billing and utility management company serving the multi-

family apartment industry.

Product Manager

Drove process of product development from concept to delivery. Led growth

of service to become an industry leader. Identified best-of-breed partners

for service delivery, negotiated and managed long-term relationships.

Managed implementation process for each new client, developed pricing and

cost models in support of profitable service delivery. Managed all

financial aspects to meet annual operating plan, including forecasting;

collaborated with Marketing in development of product sales collateral,

presentations, case studies and white papers. Developed effective sales

tools and led sales team training and education.

. Designed and developed a new service and led the product introduction

team resulting in average 30% revenue increase per client.

CADENCE NETWORK, LLC - Cincinnati, Ohio 1998 - 2002

Internet company focused on the presentment and analysis of multi-site

utility expenses.

Manager of Business Development

Identified, evaluated and capitalized on opportunities to increase revenue,

acquire additional market share, enhance operational capabilities, and add

new products and services. Negotiated service agreements with potential

channel partners, developed financial models for sales and marketing to

demonstrate return on investment, earnings impact, and equivalent revenue

requirements. Worked with senior management on business strategy and

product development. Made presentations to industry gatherings. Worked with

service providers on initiatives to increase processing quality.

**Earlier career includes positions of steadily increasing responsibility

and accomplishment as Senior Financial Analyst with Medtronic

Interventional Vascular and Financial Analyst with Energy Pacific.

EDUCATION

BS, Business Administration, Finance Emphasis, San Diego State University,

San Diego, California

COMPUTER PROFICIENCY

Microsoft Office: Word, Excel, Access, PowerPoint, Outlook

Internet, Google Chrome

KEY WORDS FOR OPTICAL SCANNING

Production, Production Management, TQM (Ttl Quality), Materials Management,

Inventory Control, Production Planning, Methods & Standards, Six Sigma,

Quality Assurance, Manpower Planning, Lean Manufacturing, Process Control,

Regulatory Compliance, CRM (Customer Relationship Management), Customer

Relations, Direct Sales, New Account Sales, Territory Development, Account

Maintenance, Sales Management, Sales Analysis, Distributor Relations, Sales

Recruiting, Sales Administration, Strategic Alliances, Product Management,

New Product, Development, Sales Promotion, Advertising, Market Research &

Analysis, Brand Management, Business Development, New Product Introduction,

Forecasting, Pricing, Marketing, Administration, Financial Analysis,

Financial Planning, Equity-Debt Mgmt., Cash Management, Insurance, Credit &

Collections, Taxes, Treasury, Investment, Budgets, Analysis, Forecasting,

Cost Control, Accounting, Reports, Planning, Audits, Systems Analysis,

Design, & Development, Mgt. Information Systems, Project Management, Info.

Systems Upgrade, Computer Operations, Data Security, Accounting Systems,

ERP (Enterprise Resource Planning), Computer/Telecommunications, Interface,

Technical Support, Training, Supervision, Systems and Procedures, Project

Management, Program Planning, Public Relations, Association Relations,

Corporate Identity, Training, Evaluation, Employee Mentoring, Employee

Coaching, Recruiting, Selection, Orientation, Compensation, Benefits, Wage

& Rate Analysis, Organization Planning & Development, HR Allocation,

Planning & Forecasting, Counseling, Recreation, Safety,

Outplacement/Industrial Relations, EEO Compliance, Compliance, Taxes, Board

of Directors, Activities & Resolutions, Legal Instruments, Product

Development, Process Development, Product Design, Sales Assistance,

Contract Administration, Project Management, Software Engineering,

Strategic Partnerships

Contact this candidate