Customer Service Data Entry
Resume:
Debra V. Brady
Glen Burnie, MD. *****
Home 410-***-****
***********@*******.***
QUALIFICATIONS: dispatcher for 20 plus trucks, incoming calls 100+ per day,
outgoing calls 200+ per day, data entry, telephones, customer relations,
scheduling appointments, fast learner, well organized, self motivated,
punctual, mature, very responsible, multiple task, team player, experienced
in Microsoft Word, Outlook, Excel, Peachtree Accounting, Quick Books, E-
Mail, Collections, Faxing, Multi Line Phone System, Internet.
EMPLOYMENT:
Mid States Oil Refining Dispatcher, Customer Service
Dispatching oil/box/tankers for oil pick up, have approx., 20 trucks.
Answer phones, schedule deliveries/pick up, keep track of deliveries.
Interact with drivers.
Also interact with salesreps.
HBI Freight Customer Service Receptionist
Dispatching for 18-23 trucks (15-20 deliveries per truck per day),
contacting customers, answer phones, schedule appointments, trouble shoot
incoming customers calls, data entry, filing, post call every customer to
make sure the delivery was complete.
Hillebrand Industries, Inc. T/A The Closet Factory Service Coordinator /
Receptionist / Front Desk
Front Desk receptionist, Schedule appointments, Maintain database, interact
with designers, Customer relations- troubleshoot service issues, open/close
office
Security Remodeling, Inc.
Secretary / Accounts Receivable Clerk / Personal Assistant
A/R for three divisions, Personal assistant to 3 Execs. Front desk
receptionist, A/R, Collections, Filing, typing, dictation, interacting
with salespersons.
Dispatching, set appointments, maintain databases, Customer relations-
Trouble shooting, reviewing accounts. Interacting with mechanics,
subcontractor's ordering supplies, maintain time sheets, open and close
office
All Star Refuse Secretary / Manager / Dispatcher / A/R / Payroll
Answer multi line phone system, interacting with customer's A/R, Payroll,
Collections, Dispatching to drivers, order supplies, banking, and
open/close ofc.
Graduate Staunton High School Salary Negotiable
Personal References:
To Whom It May Concern:
Deb Brady is an asset to any company. She diligently follows through with
every aspect of her job. She works well in a fast paced environment. She is
knowledgeable and courteous to employees and patrons as well. She is a joy
to have in any office setting. Her motto is always what can I do to help
and how can I make it better. I would recommend her for any position she is
pursuing.
Sincerely,
Lisa Almendra
The Closet Factory
To Whom It May Concern:
I worked with Deb Brady for three and a half years and found her to be an
incredibly hard worker who was able to multi-task. She loved keeping busy!
Her position at Closet Factory was multi-faceted, handling receptionist,
secretarial, scheduling and customer service issues with ease. As one of
the designers, I interacted with her on a daily basis and found her to be
helpful, considerate and very organized.
Anything you asked her to do, she would do with a great amount of
consideration and willingness to help. She was very competent at her job
and was very conscientious. She cared very deeply about her co-workers and
for what was best for the customer and would work tirelessly to achieve
solutions. In short, she was someone I could always count on to get the job
done.
I would recommend her for any position that would require a lot of
different job functions and she would thrive in a positive team
environment.
Sherry Certeza
Senior Design Consultant
Closet Factory
Contact this candidate