**** ******** **, *****, ** ***** 216-***-**** abg7gx@r.postjobfree.com

Fouad Salem, Jr.

Objective

To apply excellent problem solving, communication, and negotiation skills to a sales team focused

on outstanding customer service and growth.

Related Experience

1/2012-Present Time Warner Cable Cleveland, OH

Direct Sales & Marketing

Identified overlooked customer groups and initiated tactical sales strategy

Provided personable and professional service at all times resulting in an increased customer

referral base

Scheduled and followed completion of product installation ensuring complete customer

satisfaction

2003-2009 Corridon Heating & Cooling, Inc. Walton Hills, OH

Sales Representative, Service Technician

Informed potential commercial and residential customers of available heating and cooling

equipment options, product efficiency and relative costs

Performed complete installation of water tanks, boilers, and ventilation systems

Completed on-call maintenance repairs as needed

1998-2002 Promote-U Graphics Cleveland, OH

Production Manager

Coordinated all stages of promotional material orders; planning, estimating, production, delivery

Established exceptional vendor network and built repeat client base

Developed cost effective practices reducing expenses; hazardous material disposal, scheduling

stock, product shipping

Education

2003

HVAC Certification / classes

Vision 1 heating and water heating systems, A/C troubleshooting, Puron training, 355MAV

furnace

1988

High School Graduate

Brooklyn High School