*** ******** *** *****, # **** . Miami, FL *****

786-***-****

abg75d@r.postjobfree.com

DIANA P. DEL CASTILLO, PHR

Objective

A position in Human Resources where my experience, analytical skills, and

motivation would be a benefit to the organization and my professional

growth.

Skills and Qualifications

Strong dedication to exceed goals and career objectives.

Ability to work under pressure on multiple projects while prioritizing and

completing tasks on time accurately in a deadline-sensitive settings.

Self-motivated team player that works equally well independently with a

positive attitude.

Confidence interacting with all-level executives and clients.

Excellent data entry skills and fast pc learner.

Bilingual (Spanish/English) with basic knowledge of Italian.

Computer literate: Windows 98, 2000, XP, and 7. Microsoft Office 2007

(Word, Power Point, Excel, Publisher, and Outlook). Adobe Photoshop,

Acrobat 9.0 Pro, WordPerfect, KRONOS System Timekeeping 4.3, KRONOS

Workforce Timekeeper v6.0, People Trak, PeopleSoft, ADP Pay eXpert, Laser

fiche, QuickBooks Pro, Minitab, Munis, and Internet Explorer.

Experience

HR Project/Human Resources Department, Santander Private Banking. NasonTemp.

Miami, Florida. November 2010 - Present.

Perform general human resources duties such as resume database management,

records management, attendance and timekeeping, coordinate trainings, and

assist in different projects and events.

HR Coordinator/ Human Resources Department, City of Doral. Doral, Florida.

October 2005 - June 2010.

Responsible of creating, organizing, maintaining, and updating personnel files,

and adheres to rules and regulations regarding confidentiality of personnel

information.

Process all human resources actions such as: new hires, status changes,

transfers, evaluations, and special assignments.

Prepare and attend jobs fairs in order to recruit potential future employees.

Develop internship program.

Coordinate pre-employment, background screenings, interviews, tests, and

orientation processes for new and/or potential hires.

Produce, update, and manage Employee Master Database, Employment Applications

Database, and Employee Trainings.

Calculate absenteeism and turnover rates and costs.

Day-to-day management and support of the Human Resources system, KRONOS

Timekeeper, and review and process Personnel Action Forms.

Approve ADP payroll reports.

Manage sick, vacation and personal leave for all employees.

Provide one on one training to department heads and supervisors for KRONOS

system.

Maintain all employee personnel records according to Florida GS-1schedule.

Research and compile data for wage and benefit analyses.

Coordinate and prepare annual Open Enrollment. Assist employee with benefits

and insurance plans.

Perform benefits management for Health, Dental, Life, Short-term, Long-term,

Cafeteria plans, and 401k.

Administer COBRA.

Conduct EEOC reports.

Develop Classification and Compensation plan.

Assist in budget annual preparation.

Conduct salary surveys.

Assist and participate in the Employee Recognition Committee. Develop Employee

Recognition and Discounts Programs.

Manage Safety Committee.

Manage care arrangements for Workers Compensation. Report any injury, accident,

and/or incident.

Responsible for researching and drafting the HR Newsletter.

Produce Employee Surveys by compiling information gathered from various

sources.

Tabulate results from surveys, and produced spreadsheets and graphs to show

results.

Provide employment verifications to the public.

Responsible for Wellness committee, programs, and annual Health Fairs.

Member of the Consortium of Healthier Miami-Dade.

Research, develop, and/or recommend new policies.

Train in full capacity new Police HR Coordinators.

Attend FPPA Annual Conferences.

Receptionist/Trust Administration and Probate Department, Northern Trust Bank.

Brickell Personnel. Miami, Florida. August 2004 - February 2005.

Handle heavy volume of phone calls from clients and representatives.

Arrange meetings and performed general office duties.

Gained extensive knowledge of office etiquette, and Banking administrative

policies and procedures.

Clerical Aide/Premier International, Bank of America. Adecco. Miami, Florida.

May 2004 - August 2004.

Process and verify account transactions and deposited daily funds.

Inform customers about procedures and relevant information, refer public to

designated personnel, provide account status data, and handle busy phone.

Organize Clients' files and requested any missing documents or information.

Process W-8 forms for individual and corporate clients, and forward them to

Tefra.

Intern/Communications and Public Relations Department. MTV Networks Latin

America. Miami Beach, Florida. September 2003- January 2004.

Coordinate credential lists, press kits and pressroom activities for the MTV

Latin America Video Music Awards.

Coordinate the weekly Digests consisting of weekly magazine clips and other

periodical clips for MTV Corporation and forwarded them to MTV executives.

In charge of department shipping, internal mail, promotional premiums inventory

and supplies.

Learned to work in a progressive, fast-paced environment.

EDUCATION

Bachelor of Arts in Business Administration. Specialization in Mass

Communications. University of Florida, Warrington College of Business,

Gainesville, FL. December 2003.

Certificate of Continuing Education in Effective Customer Service. Florida

Atlantic University, The John Scott Dailey Florida Institute of Government.

Miami, Florida. February 2006.

Certificate of Continuing Education in Mastering the Essentials of Human

Resources. Rockhurst University, Continuing Education Center. Miami,

Florida. March 2006.

Certificate of Continuing Education in FMLA Compliance. Rockhurst

University, Continuing Education Center. Fort Lauderdale, Florida. May

2007.

Certificate of Completion in Sexual Harassment and Diversity Seminar.

Florida International University, Metropolitan Center. Miami, Florida.

October 2007.

Certificate of Completion in KRONOS Workforce Timekeeper v6.0 - Managing

and Preparing for Payroll. KRONOS Educational Services. Doral, Florida.

September 2008.

Certificate of Completion in ADP Pay eXpert. 7.5 CPE Credits. ADP Employer

Services. Miramar, Florida. September 2008.

Certificate of Completion in Adobe Acrobat 9.0 Pro. New Horizons Computer

Learning Center. Ft. Lauderdale, Florida. April 29, 2010.

PHR Certified. Miami, Florida. January 30, 2011.

REFERENCES UPON REQUEST

Contact this candidate