Jessica couillard

**** ** ****** *****

St. Petersburg, Florida 33713-3540

727-***-****

OBJECTIVE:

A position whereby proven experience in planning and

organizing ; client relations and communications; and

supervision can be employed to enhance company goals and

image.

QUALIFICATIONS

Providing an assessment of individuals needs and referring them to

appropriate resources. Experience in supervising clients/personnel to

assure they fulfill their assigned tasks. Background in research,,

analyzation, and summarizing information needed to enhance company

operations.

EDUCATION

2008-20XX Capella University. Enrolled in Masters program in

Counseling.

1999-2002 Springfield College Bachelors degree in Human Services.

Computer training, research, and group projects.

EMPLOYMENT

2008-20XX Extended Stay America Hotel. Guest Service

Representative.

Provide customer service to the guest, delineate services

available at the hotel and surrounding area, and assist them

with future booking needs. Supervise the staff and financial

records for the day.

2006-2009 Department of Health. Word Processing Systems Operator.

2006-2008 Family Resources . Youth Care Worker. Supervise juveniles

to assure their safety and development so that they could

return to their families.

2005-2006 Professional Survey's Inc. Customer Service

Representative. USAA customers called to update auto

insurance policy.

1999-2006 Personal Enrichment Through Mental Health Services. Care

Manager. Referred mental health clients to the right

resources.

Corrections Tech . Worked with juvenile

justice females to assure they follow the rules of the

program.

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