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Manager Customer Service

Location:
Andover, KS, 67002
Posted:
July 09, 2011

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Resume:

MICHAEL E. AVERY, CPA, MBA

*** *. ********* **. *******, KS 67002

PHONE (C) 949-***-**** (W) 316-***-**** E-MAIL: abg6b5@r.postjobfree.com

SUMMARY

Senior Finance and Operations professional with 18 years experience in a

$15 billion consumer packaged goods company, $3 billion private equity

owned, business aviation company and various audit roles. Held numerous

advancing roles providing a breadth of experience in finance and operations

including financial planning and analysis, financial controlling, full

divisional P&L management, supply chain management, auditing, cost

accounting, and systems implementations.

PROFESSIONAL EXPERIENCE

HAWKER BEECHCRAFT CORPORATION, Wichita, KS

Hawker Beechcraft Corporation is a world-leading manufacturer of business,

special mission and trainer aircraft - designing, marketing and supporting

aviation products and services for businesses, governments and individuals

worldwide.

Senior Finance Manager - Global Customer Support (05/2010 - Present)

Financial head of $320M Aftermarket Parts and Distribution business and

four company owned service centers with $80M sales. Responsibilities

include oversight of financial planning and analysis, full P&L ownership

including cash flow, and sales/supply chain support. Manager 6 direct

reports including 4 service center site controllers.

. Drove 30% sales increase and 20% op profit increase in 2010 over 2009

in a nearly flat market. Overdrove 2010 cash flow commitment by 10%.

. Created Revenue Management team to drive increased revenues through

more strategic pricing, better inventory management and better

customer segmentation.

. Identified nearly $3M savings opportunities within first 12 months.

SCHWARZKOPF & HENKEL (Division of Henkel AG and Co. KGaA), Irvine, CA

09/2005 - 05/2010

Schwarzkopf & Henkel, formerly Schwarzkopf & DEP, products are sold in more

than 100 countries. Schwarzkopf & Henkel is a subsidiary of a $15B

conglomerate, a German consumer products and industrial adhesives maker

Henkel AG and Co. KGaA.

Director of Finance and Supply Chain Services (03/2007 - 05/2010)

Senior divisional head of financial controlling and supply chain services

of Henkel's North American retail hair products division, reporting to

divisional VP / General Manager. Responsible for financial controlling,

sales finance, marketing finance, customer service, planning, inventory

control, logistics and office services. Manage 7 direct reports and total

staff of 30.

. Decreased CNWC 13%pts of Net Sales and inventories 40% from 2006 to

2009.

. Decreased Transportation and Warehousing Costs by 22% from 2006-2009.

. Led strategic analysis of integrating divisions stand alone supply

chain (customer service, production planning, inventory control, and

logistics) into sister divisions supply chain resulting in $4.2

million projected savings. Integration went live January 1, 2010.

. Negotiated and Closed divestment of four significantly declining

brands at maximum expected price.

Director of Finance (09/2005 - 03/2007)

Divisional CFO responsible for financial controlling, FP&A, budgeting and

forecasting, sales financial services, and marketing financial services.

Provided direct financial support to VP of Sales and VP of Marketing,

including customer profitability analysis, customer and product mix

analysis, new product cost and P&L modeling, and recommendations for

profitability improvement measures.

. Improved divisional financial reporting including implementation of

new customer profitability analysis.

. Doubled profit margin of a struggling low margin brand.

THE DIAL CORPORATION (Division of Henkel AG and Co. KGaA), Scottsdale, AZ

09/1997 - 08/2005

The Dial Corporation, a subsidiary of the Henkel Group/Germany, is

headquartered in Scottsdale, Ariz., and is one of America's leading

manufacturers of consumer products, including Dial soaps, Purex laundry

detergents, and Renuzit air fresheners. Dial products have been in the

American marketplace for more than 100 years.

SAP Implementation Team Lead - Business Warehouse (09/2004 - 08/2005)

Led the business implementation of the SAP Business Warehouse providing all

financial and operational SAP reporting.

Managed a team of 10 consultants responsible for delivering nearly 150

custom reports.

Responsible for developing and implementing Dial's annual planning strategy

and incorporating it into Henkel's worldwide budget process, utilizing

SAP's Business Planning Simulation tool (SEM-BPS) for generating the annual

budget at a SKU level.

Business Unit Finance Manager - Air Fresheners (09/2003 - 09/2004)

Senior manager responsible for full financial support of the Senior VP/GM

of the Air Fresheners division. Provide full P&L reporting and variance

analysis, product profitability analysis, new product financial analysis

and annual operating budget.

Improved consistency and accurateness of product P&Ls ensuring financial

reporting for decision making.

Led financial modeling, budget tracking and launch analysis of a $50

million new product launch.

Finance Manager - Contract Manufacturing (05/2001 - 09/2003)

Managed cost accounting, financial control, variance analysis and budgeting

of 30 contract manufacturers.

Re-engineered department to provide better, more timely reporting on

contract manufacturing spending and variances.

Finance Manager - Product Supply (09/1998 - 05/2001)

Managed monthly, quarterly and annual corporate financial reporting and

budgeting for five manufacturing plants with nearly $500 million in costs.

Consolidated all plant reporting and met monthly with the Senior Vice

President of Manufacturing to explain manufacturing variances.

Developed new price/volume/mix variance analysis reporting allowing senior

management to better understand the drivers of cost of goods variances.

Successfully led development and implementation of Budget module of new

Oracle based cost accounting system.

Internal Auditor (09/1997 - 09/1998)

Led financial and operational audits of manufacturing, warehouse and

distribution, trade spending, and contract compliance.

Hand selected by Assistant Controller of Product Supply to join the Product

Supply Finance Team after performing a requested review of the company's

various cost accounting systems. Provided analysis and recommendations

that led to implementation of new Oracle based single solution costing

system.

AUDIT EXPERIENCE 06/ 1992 - 09/1997

CITY OF PHOENIX, Phoenix, AZ

Internal Auditor I, II & III (09/1994 - 09/1997)

Senior auditor in the City Auditor Departments Performance and Productivity

Division. Focused on recommending and assessing performance metrics for

various city departments as well as ensuring city services were competitive

to privately provided services.

Rapidly advanced to senior auditor and selected by City Auditor to lead

establishment of the annual audit plan.

ARIZONA AUDITOR GENERAL, Phoenix, AZ

Auditor I & II - (06/1992 - 09/1994)

Planned and supervised audit engagements of state and local agencies

involving financial statement audits and government program audits.

Developed audit programs for complex, governmental programs to ensure

adequate controls and monitoring of spending and performance.

EDUCATION

ARIZONA STATE UNIVERSITY

Master of Business Administration, GPA: 4.0

2002

Bachelor of Science, Accountancy, GPA 3.75

1992

Certified Public Accountant



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