Kelvin Suarez

***** ****** ***** *****, ************, FL 32258 904-***-**** (

abg5ox@r.postjobfree.com (http://www.linkedin.com/in/ksuarez

Well rounded executive sales manager with a 16 year diverse background in

operations, manufacturing, merchandising, hospitality, revenue management, health

care, human resources, training and communications, IT, inside/outside sales,

business and professional relationship development. Multiple promotions within

tier one organizations to senior level management positions.

Business Development Negotiations Training/Facilitation

Critical Thinking Communication Conflict Resolution

Operations Management Sustainability Consulting Change Management

EXPERIENCE

Roto-Rooter Jacksonville, FL

2012 to Present

Largest provider of plumbing and drain cleaning services in North America.

Field Training and Excavation Manager - Jacksonville, FL

Report to General Managers and manage 23 service and sales technicians.

Manage $2M in commercial sales, $780,000 in excavation sales, and $1.8M in

residential sales.

Prospected, presented to, and harvested multiple large accounts including a Fortune

100 company on a national program.

Responsible for recruiting, training, and development of all new technicians.

Recognized for achieving the most sales call activity in the Southeast United

States.

Facilitate multiple training programs in safety, new hire orientation, and

consultative sales.

interline brands Jacksonville, FL

2011 to 2012

North American distributor of building materials and tools to professionals in

multi-family, healthcare, and hospitality, markets.

Regional Sales Manager - US-Reported to General Managers and managed 18 Account

Executives.

Managed $15M in B2B sales in the United States. Managed, coached, and developed

in-house sales team for optimal growth.

Created a value added sales training and field training for direct reports with

successful sell through. Rolled out new emerging Hispanic markets across the US.

Developed best practices in sustainability programs to yield national sales growth.

Increased Sales by 142% YOY.

Developed and implemented multiple training programs in prospecting, consultative

selling, sustainability auditing, analysis, and presentation, conflict resolution.

HD Supply San Diego, California

2008 to 2011

North American distributor of building materials and tools to healthcare,

hospitality, multifamily, and government verticals.

Southeast Regional Manager - Southeast US (2011)-Reported to VP of Sales and

managed 11 Health Care Specialist.

Area Manager - Central Florida (2008-2011)-Reported to District Manager and

managed 12 Field Account Representatives.

Managed $55M in B2B sales in central Florida and the Southeast United States.

Managed sales of 22,000 various products through a wholesale distribution network.

Managed, coached, and developed an in-house sales team to ensure realized sales

growth and portfolio development.

Created a value added sales training and field training for direct reports with

successful sell through and realized sales growth in excess of plan by 109%.and

proven track record of exceeding plan over 100% consecutively.

Developed best practices in sustainability programs to yield national sales

growth.

Received company Spirit Award for outstanding team work, performance, and

leadership.

Awarded Eastern Division Leadership Award in 2010.

Developed and implemented multiple training programs in advanced consultative

selling, sustainability auditing and implementation, conflict resolution, and

succession planning.

Appointed to the executive strategic planning committee "Dream Team" in the Health

Care Division.

Kelvin Suarez-Continued

Reflexis Systems Inc. Atlanta, Georgia

2007 to 2008

International leader in retail execution management with solutions in workforce

management, vendor and mobility management, merchandising management, labor

scheduling and forecasting, and enterprise learning systems.

Enterprise Sales Executive - Orlando, Florida (2007-2008)

Reported to the Vice President of Sales; responsible for managing a global sales

territory.

Drove sales in tier one and two companies by cold calling, email distribution,

mailers, customer referral, and partners' resources. Consulted C-level prospects and

customers regarding workforce task management solutions for both enterprise and

mobility solutions. Negotiated contracts with new customers and worked with

implementation and development teams for successful field deployments. Primary role

was a Hunter/Gatherer.

Renewed $1.7 Leveraged existing C-Level business relationships to resign and

million in extend multi million dollar licensing contracts.

licensing fees. Worked closely with customer IT management and in-house

Spearheaded and implementation and development to expedite deployment of field

helped develop services and augment revenue.

marketing Recognized as the top generator of C-Level sales leads.

collateral and Worked with multiple business partners such as IBM and Motorola to

campaign. generate C-Level business leads.

Emerson Electric St. Louis, Missouri 1999 to

2007

Global manufacturing and technology firm, over $20 B revenue, 140,000

employees and 265 manufacturing locations worldwide

Southeast and Caribbean Regional Manager-Acting National Account Manager - Mexico

(2005-2007)

Reported to Vice President of Sales and indirectly managed over six hundred third

party MSO reps and managers.

National Set Team and Sales Training Manager (2001-2005)

Reported to Vice President of Sales and managed six Regional Set Team Managers

and 12 vendors with over 100 people.

Southeast and Caribbean Regional Manager (2000-2001)

Reported to Vice President of Sales, managed two district managers and indirectly

managed 17 territory sales representatives

Southeast and Caribbean District Manager (2000-2000)

Reported to Regional Sales Manager and managed seven territory sales

representatives.

Sales and Service Representative (1999-2000)

Reported to the District Sales Manager and managed a sales territory in four

states in the mid-south.

Managed $45M in POS sales to Home Depot in the Southeast United States,

Caribbean, and Mexico. Managed sales of Home Depot proprietary brands and

Emerson brands. Effectively managed in-house sales teams and third party

merchandising service organization to ensure optimal execution of sales and

service. Executed multiple new store construction and merchandising projects.

Created a value Developed best practices in new product roll out

added division demonstrations, promotional sales, and merchandising

which generated strategies.

$1.8 million in Renegotiated third party service contracts with a budget

additional new saving of over $1.2 million.

store sales Received National Eagle Award in 2003 and 2006 for outstanding

revenue and performance and leadership.

dramatically Only Emerson employee ever to receive customer service award

minimized from largest customer, Home Depot.

operating budget Played a key role in effectively divesting an Emerson division

by $1.2 million. by calculated management of asset collections, resource

Grew Home Depot counseling, and field communication.

Mexico shipment

sales by 43%.

Kelvin Suarez- Continued

Automatic Data Processing (ADP) Miami, FL

Fortune 500 company providing business solutions in payroll

and human resources 1998 to 1999

District Sales Manager (1998-1999)

Reported to the Sales Executive and managed a designated territory in Miami

Recruited to manage sales of ADP business solutions within the Miami district

through developing partner relationships with area accountants, banks, and business

owners. Negotiated contracts with new customers and worked with implementation and

development teams for successful transition and rollout of Emerging Business

Services.

Established high Developed a hands on customer payroll implementation process

standard of that improved customer satisfaction and yielded additional

professionalism customer referrals

within a novice Consistently recognized as a world class service provider for

group of sales customer implementation by ADP Sales Executives, existing

managers and customers, and new customers.

solidified Generated incremental revenue from existing customers.

relationships with Successfully completed Emerging Business Services sales training

prospect and

existing customers

Hertz Rent-A-Car Miami/Ft. Lauderdale, FL 1992 to 1998

Fortune 500 company and Subsidiary of Ford Motor Company

Senior Operations Manager (1997-1998)

Reported to the City Manager. Managed eight station managers and indirectly managed

200 hourly employees.

Area Revenue Manager (1996-1997)

Reported to Regional Area Revenue Manager and managed 65 counter sales

representatives in Southeast Florida.

Station Manager (1994-1996)

Reported to Senior Operations Manager and managed over 200 employees in customer

service, operations, and transportation.

Counter Sales Representative (1992-1994)

Reported to the Station Manager

Managed operations, customer service, and transportation departments in the

Southeast Florida Region. Oversaw,performance and productivity, sales, management

training, union relations and negotiations, budgeting and forecast, P&L

Increased sales Implemented a new operations production tracking system to

revenue 38%, increase employee performance and improve inventory levels,

productivity 31%, creating 38% additional revenue opportunities.

and saved 15% in Received customer service recognition awards from C-Level

workers' management and C-Level customers.

compensation Consistently recognized as top sales achiever in Hertz optional

.claims services.

OTHER EXPERIENCE

Lucky's Closets Orlando, FL

2005 to 2007

Authorized Owner Sales Distributor for Emerson Electric's ClosetMaid products

branded under Master Suite.

President and Owner - Orlando, FL

Managed residential sales, design, P&L, and installation teams with successful

business growth and development.

EDUCATION

University of Miami School of Business Coral Gables, FL

October 2009 Master of Business Administration, Executive MBA Program

Barry University Miami, FL

July 2006 Bachelor of Science, Professional Administration

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