Kimball Lee

***** ******* ***** ****

Dade City, Florida 33523

727-***-****

Professional Summary

Member Relations / Tournament Operations / Teacher & Instructor

Merchandise Programs / Budget Planning / Employee Management / Process Improvements

• Seasoned, results oriented management professional with successful experience steering and directing all aspects

of golf operations, administration, customer relations, and human resources

• Successful management of multiple projects with competing priorities

• Proficient in delivering comprehensive analysis and reports through various media

• Strong interpersonal and communication skills that proactively convey operational needs

• Accomplished at guiding and directing cross-functional teams to consistent and exceptionally high service levels

• Able to establish, build and maintain productive relationships with outside agencies as well as internal resources

Operations and Management Strengths

• Policy and procedure development including process redesign / upgrade

• Cost and sales analysis / marketing / budgeting / expense management / reporting

• Employee relations / human resource management

• Customer relations

• Tournament and event operations

• Computer experience including Microsoft Office / Adobe CS4 / Corel Paintshop / Printshop20 / Jonas POS and

Webpage Software / Golfnet, Inc. Handicap Software / Chelsea, Inc. Tee Time and POS Software

• Creator of “Swing Simple” teaching model, building the swing through three basic and teachable fundamentals

• Member, PGA Presidents Council for Growing the Game

• Former Class A Member of the Golf Course Superintendents Association with extensive experience in golf course

turf maintenance, as well as golf course design, restoration, and grow-in of various Bermuda grasses

Professional Experience

Golf Operations Manager / Head Golf Professional July 1997 – May 2011

Timber Pines Community Association Spring Hill, FL

• Directed all golf services in a private golf community encompassing 63 holes of golf and 2500 members playing

over 120,000 golf rounds each year

• Negotiated, established, and maintained operation, reserve, and annual budgets; developed and administered all

operational policy and procedure; designed and implemented all sales and golf marketing programs

• Managed and administered all department personnel decisions, procedures, and documentation

• Developed and produced a complete pro shop merchandise program

• Organized over 140 weekly golf events each year and directly managed all special event golf tournaments

• Created and administered all golf education and teaching programs

• Established and produced all golf communications to the membership and community

• Achieved a consistent and productive working relationship with all departments, managers, and committees

Director of Golf Operations / Head Golf Professional April 1992 – June 1997

Terra Ceia Bay Golf & Tennis Club Palmetto, FL

• Established and maintained operational, reserve and capital budgets, marketing and membership sales, golf

merchandising programs, teaching programs, and member activities

• Prepared operational policy and procedure, and managed all personnel

• Developed and supervised all turf maintenance and equipment programs

• Managed and supervised Har-Tru tennis court activities and maintenance

• Administered building maintenance operations, negotiated and managed lease agreements with clubhouse

restaurant operator(s), and supervised all clubhouse activities

Regional Operations Manager February 1991 – January 1992

Golf Properties of Central Florida, Inc. New Port Richey, FL

D & F Golf Enterprises, Inc.

• Evaluated day-to-day operations of five golf courses located in Central and South Florida

• Trained and developed management personnel involved with golf operations and golf course maintenance

• Implemented company policy and procedure

• Developed annual budgets, administered quarterly operational and financial audits, and created weekly, monthly,

and quarterly sales goals

• Created and maintained company operations manual

Head Golf Professional October 1988 – January 1991

Summertree Golf Course New Port Richey, FL

• Established company policies, prepared annual budgets, and managed all aspects of golf course operation

• Created and administered all marketing and membership sales programs, developed tournament and league

operations, and established all teaching programs

• Administered all turf maintenance and equipment programs

Assistant Golf Professional June 1988 – September 1988

Sandpiper Golf & Country Club Lakeland, FL

• Handled pro shop sales, merchandising, handicap records, teaching, and tournament operations.

Professional Education

USGA/PGA Rules of Golf Workshop (2009, 2007, 2005, 2003, 2001, 1999)

Alley and Alley Employee Management Seminar (2002)

PGA Advanced Professional Training Program (2000)

Numerous golf operations, teaching, and motivational seminars (1998-2009)

Alley and Alley Employee Management Seminar (1998)

Completion of PGA Business School III (1996)

Completion of all member education requirements for membership in the PGA of America (1995)

Completion of PGA Business School II (1994)

Completion of PGA Business School I (1993)

Numerous golf course maintenance seminars and workshops (1988-1997)

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