SUMMARY

A Strategic Human Resources Professional, with over 15 years of broad based

experience in the retail, communications, consulting, and construction

industries, who is highly effective in partnering with managers to

influence employees towards achievement of organizational goals. With

extensive experienced at implementing a variety of programs contributing

towards employee development, productivity and company goals. Known for

ability to assess and resolve a wide range of issues. Areas of Expertise

include...

Employee Relations Training and Development

Organizational Change Agent Workers' Compensation

HR Policies and Procedures Performance Management

Retention State and Federal Law Compliance

PROFESSIONAL EXPERIENCE

The Home Depot, Inc., Atlanta, GA

2002 -- 2011

Home Improvement Retailer

Regional Human Resources Manager -- Merchandising execution Team

(2010 -- 2011)

Strategic human resources business partner to 3 regional managers, 47

merchandising teams with 2500 hourly associates across California,

Utah, Nevada, Hawaii, and Guam.

. Investigated and quickly resolved EEOC/DFEH charges and

associate claims of harassment, hostile workplace, and

management misconduct.

. Effectively rolled out Centralized Hiring and Associate

Relations processes to three regions. Provided on going feed

back during rollout, which resulted in a 10% reduction in time

to hire and a 20% reduction in time to close cases.

. Improved team productivity by 100 basis points through training

programs to improve performance deficiencies identified through

onsite visits and company generated reports.

. Developed enterprise-wide manager/supervisor on-boarding

program which reduced manager's training time by 20% for newly

promoted managers and supervisors.

. Facilitated quarterly succession planning meetings at district

and regional levels.

District Human Resources Manager (2008 - 2010)

Acted as a human resources business partner for 11 profit center

managers and provided human resources support for 1800 hourly

associates. Responsible for $30 million payroll budget. District

averaged 528 million dollars in annual sales. Managed 11 human

resource administrators uman Hreported to the District HR Manager.

. Coached store managers and department supervisors on

interviewing techniques, associate counseling, and performance

management.

. Assisted staffing 2 newly opened Rapid Distribution Centers.

. Facilitated performance reviews, new hire orientations, and

manpower analysis within the district.

. Managed district-level Affirmative Action Plans and

recruitment.

. Through partnerships with store managers, average and effective

wages remained within budget targets.

. Advised management teams on federal and state labor law.

Store Human Resources Manager (2002 -- 2008)

Human Resources support for store management team and 200 store

associates in a store generating 48 million dollars in annual sales.

Also managed $3 million payroll budget.

. Coached managers and supervisors on associate counseling, and

performance management.

. Investigated store-level associate relations issues including

EEOC/DFEH charges, claims of harassment and claims of

discrimination.

. Facilitated recruitment of hourly associates.

. Conducted new hire orientations.

. Through employee engagement, reduced store turnover year over

year by 22% and increased Employer of Choice scores by 75 basis

points.

. Member of company's union avoidance first responder team.

TriNet, Inc., San Leandro, CA

2000 - 2001

Professional Employer Organization

Regional Human Resources Manager

Aligned as a strategic human resource partner to CEOs, CFOs, and

Presidents of fast-growing, venture-backed companies. Provided human

resources guidance and support to 500 employees at 18 client locations

throughout Southern California.

. Advised executive staff members regarding options available

to extend their limited financial resources. Guided staff

through reductions in force, voluntary salary reductions,

and FMLA leave of absences,

. Coached managers and supervisors on interviewing techniques

as well as counseling and termination procedures.

. Advised on federal and state labor law.

. Conducted new hire orientations.

Fastpoint Communications, Inc., Los Angeles, CA

1999 -- 2000

Internet Service Provider of DSL

Human Resources Manager

Created Human Resources Department from ground up. Acted as a human

resources business partner to senior management 1 Payroll/HR

administrator reported to the Human Resource Manager

. Created SB198 Injury and Illness Prevention Program.

. Developed employee handbook.

. Designed employee benefits program including 401k and stock

option programs.

. Recruited sales, technical support, and management positions

which increased headcount by 200% during first 3 months.

. Established Recruitment and Human Resources policies and

procedures.

Able Equipment Rental, Inc., Buena Park, CA

1994 -- 1999

Construction Equipment Rental Company

Human Resources Manager

Sole human resources presence for 6 branch locations with $26 million

in annual sales. Provided human resources support to 300 hourly

associates. 2 direct HR reports

. Responsible for payroll, benefits, 401k administration,

recruitment, COBRA, safety training, new employee

orientation, and manpower analysis.

. Negotiated medical and general liability insurance contracts

which reduced medical benefit cost by $17,000 per annum and

general liability cost by $70,000 per annum.

. Established SB198 Injury and Illness Prevention Program.

. Upgraded employee handbook.

. Developed Human Resources policies and procedures.

. Designed equipment safety training program which reduced

workers' compensation rates by 35%

Education

Bachelor of Arts, Business Administration, California State University,

Fullerton

Associations

Society for Human Resource Management

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