Shelly Sun

*** ****** *****

abg4x7@r.postjobfree.com

Southlake, Texas 76092 Cell: 214-228-

2155

http://www.linkedin.com/in/shellysun66

Status: US Citizen

Computer Languages Operating Systems

Java Microsoft Windows

Visual Basic MS DOS

.NET UNIX (Solaris)

C, C++ Linux OpenSUSE, Ubuntu

C# .NET

dBASE MainFrame MVS

Pascal Mobile Platforms

COBOL iPhone

Web Technologies iPad

ASP Android phones/tablets

HTML Operating Systems Tools

XML Hummingbird Connectivity Exceed

JavaScript and AJAX PuTTY

Adobe Flex and ActionScript

CSS

Databases Source Control Software

Microsoft Access Mercury IT Governance Center

Microsoft SQL Server (Mercury Project and Portfolio

MySQL Management Center)

Oracle 10G, 11G and 12C Atlassian Confluence

Oracle ERP BMC Remedy Mid Tier

Teradata HEAT

Microsoft Visual SourceSafe

Databases Tools IBM Rational ClearCase

SQLYog Mircrosoft SharePoint

PL/SQL Developer Hudson

Oracle SQL Developer Subversion

Oracle SQL * Plus

TOAD for Oracle

Testing Tools Trading Software

Mercury Quality Center RoyalBlue Fidessa

(TestDirector) Fidessa Data Administrator

IBM Rational ClearQuest Web Aegis Software Inc., Client

Atlassian JIRA with Greenhopper Simulator

Microsoft Visual Studio 2008 Team Aegis Software Inc., Exchange

System Web Access Simulator

Worksoft Certify FIX Protocol

Selenium IDE

WebDriver

JMeter

FlexMonkey

QTP

Warehouse Tools Internet Browser

A-DIS Miscrosoft Internet Explorer

HighJump 3M Warehouse Management Mozilla FireFox

System (WMS) Netscape Navigator

Intermec CK30 Scanner Safari

Opera

Google Chrome

EDUCATION University of Texas at Dallas 2001

B.S. Computer Science

QAI QUEST Dallas 2010 Conference 2010

Software Certifications Organization Present

Pursuing CSQA certification

PROFESSIONAL Overstock.com 07/2008 - 08/2014

EXPERIENCES Senior QA Engineer -- QA Lead

Well known as the "Bug Queen" by the whole IT department

Raised alarming number of bugs which inspired the SVP of the Marketing and

Customer Service to halt all projects across the IT teams to have "Bugs

Raid" project

Exceptional case for 1:7 QA to Developers ratio among 23 IT teams

throughout the whole department and abilities to still able to meet

projects goals ahead of milestones and project due dates

Was in charge of approving the two main components of the website deploy

ShoppingSite and ShoppingOrderManager, all DB scripts (Modify/Insert/Delete

on configuration files), Creative deployments (CSS, JS), and all other

related projects, risk factor tickets

Supervised deployment tickets readiness and completeness, coordinates with

other teams for merging codes, testing efforts, and final approvals from

NetEngineer/DBA's

Provided the one and only QA efforts on Merchandising Development team on

Offer Process, Ariba, and MassUpload applications deliver purchasing and

item creation process to speedily get SKUs onsite

Deployed Telescope projects which enable Overstock.com to have the ability

to sell other partner's products, which brings ultimate number of traffics

and might double the revenues.

Deployed Eyeballs projects which enable Overstock.com's products to be

marketed to third party eTailers and Retail Marketplaces, which targeted to

generate $300M additional revenues

Lead the testing efforts for Price By Option projects which requires

integration with numerous backend applications such as New Item Creation

(Core Items & Consigned Items), Offer Process (Third Party Items), OSCAR,

CostUpdate, ItemsToB2C, and ERP.

Provided the one and only QA efforts on Auctions, Real Estate, and Cars

functionality of the websites for Overstock.com

Completed several major milestone projects for Emerging Business for

Auctions Team such as RightNow Upgrade Integration, Cars, and Fixed Prices

Lead the QA team in the Conversion team by and large focuses on the major

component of the website Checkout process. Also took on a leading project

which redesigned the original Checkout in Java to Flex Checkout

Worked on numerous projects involved with communications and coordination

with third party products such as: LivePerson, SVS, Tealeaf, QAS, UPS,

PayPal, BML, Omniture, Zag, Vast, Commission Junction, RightNow, JumpStart,

and Cardinal Commerce.

Work closely with other internal IT teams and third-party vendor such as

SVS, UPS, Commission Junction, LinkShare, PayPal, Omniture, and LivePerson

on multiple projects

Involved heavily in a short emergency project to integrate from old

Affiliate Campaign to a new one, which involved coordination with

Commission Junction to send/receive feed (Action Feed, Correction Feed)

files across the network, and create public/private keys for encryption and

decryption of the files

Responsible for the entire functionality from Home page to Order Complete

processes, which requires testing such as Pay Per Click, Omniture Tracking,

Cookie verifications, LIVEPerson identifications, gift card/credit

card/PayPal/BML, Coupon redemption, and so forth

Managed solo testing for UPS order tracking, LIVEperson, and various

production bug fixes

Practiced Agile Mythology with all projects with quick deliveries using

practices from Scrum, familiar with Agile project life-cycles, iterative

processes

Migrated legacy Java based Checkout process to Flex/Action Script Checkout

Process, which utilized Selenium-Flex API and Flex Monkey automation tool

to create regression test suites

Completed Agile/Crystal/ScrumMaster class where participated in-class real-

world scenario exercises and exams and received course complete

certification

MaryKay, Inc. Contract, 04/2008 - 07/2008

Senior QA Tester/Analyst

Appointed as the key tester for internationalization test for MayKay

websites

In charge of localization testing and monthly production support for UK and

three countries of Latin America region Ecommerce products

Created, modified, and executed automation processes using record sets in

WorkSoft

Debugged in WorkSoft for the root causes or other issues related to the

outcome failure

Monitored and verified the configuration files in Microsoft Visual Studio

2005 8.0

Managed and configured services console to start, stop, pause, resume or

disable on remote and local computers in Services 5.1

Coordinated the testing efforts closely in alliance with developers,

support team, customers, project managers, and BAs

Banc of America Securities, LLC. (BAS) 06/2007 - 04/2008

Senior Applications QA Analyst/Lead -

Capital Market

Selected as the sole QA resource to ensure Fidessa is in compliance with

applicable NASDAQ regulations and guidelines through internal and external

compliance audits

Fidessa (formally Royal Blue) global equity brokers trading system tester

Test Lead in on-going OATS Report project for NASDAQ Compliance Rules.

Successfully and in a timely manner completed OATS new requirements change

required by NASD Regulatory for February 4th, 2008 release

Lead offshore QA Team and working closely with Project Manager, Business

Analyst, Regulatory department to help clarify business and technical

requirements

Effectively participated in Cross Task testing with EASE, PETS, ATE, OM,

and FlexTrade tasks for NASD Regulatory for February 4th, 2008 release

Managed the whole entire QA process, starting from application inception to

date of product delivery which included defined Test Objectives, designed

Test Plans, Test Cases, and developed Test Procedure as per requirements

for modules to check functionality and integration testing

Developed test cases (with concentration in FIX) to replicate real-world

scenarios and prepare production turnover procedures and coordinated FIX

connections for test executions throughout the testing cycles

Used Aegis Client Simulator as buy-side client for equities such as

interactive testing including cancel/replace request, status request, and

varies trading scenarios, none the less, validation, regression, and

extensibility test was also performed on FIX Protocol

Executed extensibility test on FIX Protocol using Aegis Client Simulator to

customized the FIX tags to perform PINK Drop Copy testing

Carried out testing using Aegis Exchange Simulator to Order Management

System (OMS) such as Exchange-Compatibility testing but not limited to

Functional, Algorithmic Back testing, and simulation as real market

environments such as: BTrade, ECN, INET2, NASDAQ, NYSE, and many more

Monitored and fixed the inbound and outbound FIX Protocol messages through

Exceed for UNIX and Window based environments

Executed Regression, smoke test for Trade-Management functionality across

Front, Middle, and Back-Office

Demonstrated excellent communication between international offices and

domestically in the States, and liaise with Front, Middle, and Back office

users in the region.

Successfully participated in Sector Based Trading project, certified old

and new NYSE Compliance Rule 92 without any serious issue impacts

Production

Productively signed off SEC (Securities and Exchange Commission) Short Sell

Locate Rule with NO issue concerning Production

Worked intermittently with Bear Sterns to do full cycle testing

Hydra On-boarding, liaise with Prime Brokerage clients to bring them on-

board

Knowledge Transferred to other and new members in the team on products,

trading rules and regulations by using technology communication methods

Knowledge of equities trading concepts, industry practices, workflows, most

of the NASDAQ regulations reporting and rules, and FIX Protocol

Ability to handle several concurrent projects with changing priorities and

meet relevant deadlines

Ability to adopt extremely fast-paced environment

Effectively produced accurate results in exceptionally impossible deadline

Certified the software production releases and managed and controlled the

requirements for compliance rules

Fidelity Investments Contract, 03/2007 - 06/2007

Software Quality Assurance Engineer

Author of Account Setup Process (All the accumulated training materials)

that involved several front-end and back-end tools

Author of training documentation of how to export test cases onto QC in

Excel

Author of Late Night Trade Reject Reporting Test Strategy

Worked for Fidelity Brokerage Company Technology (FBCT) in Fidelity

Brokerage Company (FBC) and supported the FRIAG Brokerage Business and

Technology Units

Exported various Trading Equities test cases from Excel spreadsheets into

Quality Center 9.0 for Regression test

Performed Regression test by execute various types of Equity, Mutual Funds

and Options orders using CYCLONE Commerce (secure FTP) as the Direct Third

Party transmissions method

Setup Shared and Alpha Registered Investor Agent (RIA) accounts in Fidelity

Distributed Operations Tools (FDOT)

Maintained Registered Investor Agent (RIA) accounts in Fidelity Advisor

CHANNEL technology and traded equalities

Maintained the RIA account and its equalities and balance in Mainframe

Transmitted equalities purchases as XML using Multiplatform Access

Utilities & Interface (MAUI) Business-to-Business (B2B) solution to submit

the transactions

Imported purchase orders using File Delivery as the backend method, which

supporting processing multiple trade orders through the Advisor CHANNEL

application to validate the purchasing requests

Attended and completed in-house training such as:

(RIAG) ACDC Overview

(RIAG) FAC Fidelity Advisor CHANNEL Basics

(RIAG) FAC Fidelity Advisor CHANNEL Basic Trading Functions

(RIAG) OPER Account Features and Maintenance

Document - Enterprise Document Management Services (EDMS)

Enterprise Blueprint

Introduction to SharePoint

CARQUEST 04/2006 - 03/2007

Senior Quality Assurance Analyst

Recognized as the most prolific employee at finding defects, finding more

than three times as many as any other single employee

Praised as the "Shining Star" by the QA Director

Selected to be the only one resource to represent the whole QA team to

work/help/train the clients on their on-site location

Conducted technical and characteristic interviews for new hires

Mentored new hires to familiarize them with applications and continue to

cultivate their growth

Performed black-box and gray-box testing for Client/Server and internet-

based Point-of-Sale system

Experienced implementing warehouse management software/WMS including

warehouse setup, system parameters, picking methods, user administration,

system & operational logs and application testing

Performed the actual warehouse procedures using wireless RF routers to

transfer data interfacing between master and Intermec CK30 scanner

Implemented HighJump's Warehouse Advantage solution (WMS) using PL/SQL

Developer to test back end data

Performed Data Extraction and translation on the encrypted data to actual

acceptable data and format

Supported validation efforts by debugging applications on simulators and

diagnostic tools

Updated, customized, maintained, and wrote SQL scripts in MySQL and Oracle

databases

Identified the discrepancies between actual and expected results

Performed integration and regression testing for all releases

Created and executed test cases for a large system with many complex

modules, based on functional user operations

IBM/Lenovo Contract, 10/2005 - 4/2006

Hardware/Software Tester

Tested ThinkVantage Technologies including Rescue and Recovery, Client

Security Solutions, System Migration Assistant and Access Connections

Performed various language translation tests (TVT) for ThinkVantage

Technologies

Performed Install/Uninstall testing on OS, applications as part of the End

to end testing

Performed Recovery testing for Rescue and Recovery module, Security testing

for Client Security Solutions module, Compatibility testing for System

Migration Assistant module

Manually tested between builds to verify defects reported in previous

releases

Conducted Scalability testing and configured the systems to meet setting

requirements before each build

Used the functional Traceability Matrix to keep track of defects

Multi tasked by testing 3 machine at a time

EDS Contract, 02/2005 - 07/2005

Circuit Order Specialist

Nominated twice as the Best Performance employee for the month

Tested the capability of the connectivity of online applications

Able to handle heavy traffic without losing connections

Performed the GUI tests, UAT and gave feedback to the stakeholders on what

the issues were and where they occurred

Manually tested the online circuit order system

Mentored other team members on software and procedures

Processed detailed circuit orders and maintained inventory

Updated and organized the database

T-Netix/Securus Technologies, Inc. 10/2000 -

03/2004

Quality Assurance Analyst/Lead

Recognized by QWEST (client) for the completion of first user acceptance

test with 100% accuracy

Responsible for final approval of telecommunications software releases

Coordinated the engineering, billing, production and QA departments through

final stages of product development

Directed several onsite / offshore programmers and testers on several large

projects

Supported in the Production and Help Desk when production issue occurred

Created and maintained revision on User Guide for the Billing and Report

applications, and distributed to the internal and external user

Customized, scheduled, and modified the scripts and programs ran as

Scheduled Tasks

Reported QA team status to executives on several projects

Developed test cases and test plans from business requirements and

functional design specifications

Performed manual and automated software tests using the Mercury suite 7.0

for large scale (1000+ users) applications

Completed manual White Box, Black Box and Gray Box testing

Tested web based online orders and billing systems

Performed and responsible for regression tests, negative tests, environment

tests, GUI tests, UATs, functional tests, data conversion tests and

parallel tests

Reported to programmers using TestDirector

Used TestDirector as a bug tracking tool to manage and report all defects

Performed hardware, software and database setups, including operating

systems and proprietary hardware, software and drivers

Analyzed production problems occurring in telecommunications software in

the field

Refined database architecture and standards

Extracted the binary data to a flat file and translated into non binary

data files bases on the requirements

Migrated batch validation processes from VB to C to resolve performance

issues

Performed peer review of product release documents

Prepared estimates to establish schedules for analysis, testing,

programming and project completion

Produced documentation to enhance the software development lifecycle

Integrated and documented support procedures for the product line

Developed and managed integration programs that promoted inter-departmental

cooperation

Chaired a weekly inter-departmental strategy meeting to aid the director

Organized and coordinated the semi-annual inter-departmental activities to

host over 100 people

Imprimis Staffing Solutions Contract, 6/1997 - 4/2000

Presentation designer / Administrative assistant

Clients: Price Waterhouse Coopers, American Honda Finance

Designed and developed PowerPoint presentations

Processed accounts payable and billing

Coordinated contracts distribution

PROFESSIONAL . Society of Women Engineers, Southwest Texas

AFFILIATIONS . Institute of Electrical and Electronic Engineers

. Association of Computer Machinery

. Business Professionals of America

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