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Customer Service Security

Location:
Lawrenceville, GA
Posted:
January 12, 2015

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Resume:

Tamir A. Adedibu

**** ********* **** *****,

Lawrenceville, GA 30044.

abg4dd@r.postjobfree.com

404-***-****

EMPLOYMENT

Allied Barton Security 2005 - Present

Duties, Abilities, and responsibilities:

• Supervising security personnel.

• Carrying out close supervision of on-site security personnel.

• Scheduling the work and duties of individual security officers.

• Helping out the HR department in the reconciling of staff wages and payroll issues.

• Immediately responding to any problems.

• Providing leadership, guidance and support to security staff.

• Writing clear reports and logs.

• Operating CCTV cameras.

• Checking and setting alarm systems.

• Checking fire systems and fire equipment.

• Completing reports of alarms, incidents, and complaints.

• Overseeing the inspection of all packages entering and exiting the building.

• Ensuring the safety and security of guests and employees.

• Ensuring the protection of property and assets.

• Looking for lost items belonging to staff or members of the public.

• Checking doors and windows.

• Professionally handling all sensitive and confidential information.

• Carrying out physical inspections of people and bags.

• Handling complaints in a diplomatic manner.

• Removing unauthorized people from a building.

City of Atlanta Police Department Crime stoppers 2006- 2009

Answering the crime stoppers telephone line and taking tips.

Screening calls, verifying the information and forwarding the information to appropriate agency to investigate.

Maintaining tips files by keeping them updated, accurate and secure.

Tracking each crime stopper tip to conclusion

Meeting monthly with crime stopper board

Explaining the pay out process to tipsters

Broad Bank Nigeria 2003-2005

Sales Associate

Duties and Responsibilities:

• Provide optimum customer service in an establishment that serves 50 to 100 patrons during peak business hours.

• Train new bartenders and wait-staff members in customer service skills, money transactions and conflict resolution.

• Directed the sales account and was in charge of marketing of the Business Account

• Assisted customers with locating and selecting merchandise in addition to providing options in fashion and accessories.

• Created in-store displays to maximize product marketability and appeal.

• Trained new staff members in customer service, fashion marketing, and money handling skills.

SKILLS

• Excellent record keeping skills and tech savvy

• Ability to effectively work both as a team and independently

• Solid understanding of information technology and information security.

• Strong working knowledge of pertinent law and the law enforcement community.

• Intelligent, articulate, and persuasive leader with ability to serve as an effective member of the senior management team

• Effective communication skills

• Experienced as overseer for incident report planning, investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.

• Extensive experience in recruiting, hiring, training, and employee retention.

• Proficient in Microsoft Office Suite (Office Excel, Word, Power Point and Access)

• Type 60 WPM

• Ability to work well in stressful situations and proven leadership ability

• Excellent Interpersonal skills and ability to work well with others

• Certified by the National Safety Council in Adult CPR - 2006 (current)

• Certified by the American Red Cross in First Aid - 2005 (current)

EDUCATION

Central Michigan university 2013- present

Westwood College 2006- 2008

Atlanta, GA

BS – Criminal Justice

Federal Polytechnic – Nasarawa 2000-2003

(Nasarawa State Nigeria)

Associates Degree – Accounting

HONORS & AFFILIATIONS

• Student of the Term - Westwood College, Atlanta

May – Aug 2007

International Red Cross

• National association of polytechnic Accountant

• American Criminal Justice Association

REFERENCES



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