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Customer Service Manager

Location:
South Wales, NY, 14139
Posted:
July 27, 2011

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Resume:

LAURIE HALL

**** ***** **** ****

South Wales NY, 14139

Phone- 716-***-****

Overview:

I am a hardworking and dedicated individual beginning my fourth year of management in a small coffee shop. I am

currently working on a Bachelor’s degree in Business Administration. I am always up for a challenge, organized and

easy going. Have experience in customer service as well as sales. I am proficient in Microsoft word and Excel. I keep

a positive attitude as well as the desire to succeed.

Skills:

• Proficient in Microsoft word and Excel

• Problem Solving skills

• Negotiation skills

• Experience with conflict resolution

Accomplishments:

Management:

• Directed team of 10 employees in performing basic job skills.

• Supervised plans and new ideas.

• Creative problem solving.

Employment History:

Manager- Taste Coffee Shop

East Aurora, New York

Beginning August 2007- present

Education:

Buffalo State College

Business Administration

Bachelor’s Degree

Buffalo, New York

Beginning August 2008- 2012

Iroquois Central High School

General Studies

Advanced Regents Diploma

Elma, New York

I am looking for a job that can further my career as a Business Professional. I have many skills and qualities that are

very useful in this field. I have a great personality and hope to be able to join your team.



Contact this candidate