Erin Niverson
Mission Viejo, CA *****
Phone 949-***-****
abg2u0@r.postjobfree.com
LOAN SALES - CUSTOMER FOCUSED PROFESSIONAL
Talented, results-producing sales executive with a proven track record within a competitive multi-
market business. Consistent top-producer within sales organization through personable
consultative sales approach. Outstanding record of achievement in account and contract
negotiations. Excellent communicator coupled with an ability to actively manage change.
Areas of expertise:
• •
Sales / Phone / Inbound / Outbound Call Center Expertise
• •
Operations/ Processing / Customer Sales Training & Development
•
Service Multiple NMLS SAFE MLO Licenses
• Consultative Sales
Computer Skills: Excel, Word, PowerPoint, Point, Act, Quick Books Pro, Windows, Publisher,
Siebel, Internet Savvy.
Skills and Certifications:
Proven sales track record exceeding sales goals of 130% to 208% to Quota, President’s Club, Top 10
Sales, Beat your Best and 40% conversion rate. Strong ability to persuade utilizing consultative and
personable selling style, high closure ratio and entrepreneurial drive. Strong ability to persuade!
Certification/Training Courses- NMLS SAFE License, MLO licenses in CA, VA, WA, AZ and FLORIDA
Pending, Professional TeleSelling Skills, Informed Choice Selling Skills, Counselor Sales Person, Lead Sales
WORK EXPERIENCE
NEW AMERICAN FUNDING, Irvine, CA August 2010-March 2011
Senior Loan Consultant
Handle high volume of inbound calls/ outbound calls. Consult with Homeowner. Gather all pertinent documents.
Analyze and review borrower credit, employment /income, DTI and LTV to ensure it meets underwriting
guidelines for chosen loan Program. Understanding of FHA, Conventional Fannie DU REFI PLUS
Processing Production Assistant – Assist Team of 10 Loan Officers – Price, Pre-Approve Loans, Stack Files,
Run DU/ LP, Order Appraisals, Order Title and Escrow, Verify Employment for potential borrowers, Follow up
with Borrowers on outstanding conditions, Lock Interest rates, Work closely with Compliance to ensure
Disclosures or Adverse Actions were sent out in timely manner.
Passed NMLS SAFE Exam and Multiple Approved MLO Licenses in CA, AZ, WA, VA and FL Pending.
DEBT FREE ASSOCIATES, Irvine, CA April 2009- August 2010
Senior Debt Counselor
Consult and analyze prospective clients’ needs and overall debt, while creating and building high level of trust
Responsible for securing new business through structuring of program and enrollment into Debt Program.
Provide counseling and guidance on Debt Relief Programs.
Achieved Top 10 in company within 2 Months of Employment.
MILLENNIA MORTGAGE, Laguna Hills, CA September 2005- April 2009
Senior Loan Officer
Originate, structure, price, pre-approve and close First and Second TD loans throughout U.S.
Analyze and review borrower credit, employment /income, DTI and LTV to ensure it meets underwriting
guidelines for chosen loan program.
Consistently achieved top sales monthly and annually with a high degree of integrity. Ranking 8th in company
in 2006 and 9th YTD in 2007 (out of 120 Loan Officers). Numerous President Club Awards, Beat your Best
Sales, and top 10 in company consistently.
FINANCE AMERICA, LLC, Irvine, CA October 2004-September 2005
Wholesale Account Executive
Solicit the referral of mortgage loans by establishing relationships with high quality mortgage brokers within
assigned territory.
Develop and build relationships with new prospective brokers and educate them on the features and benefits
offered (i.e. price, product, service and technology).
Maintain constant communication with assigned Brokers and Client Manager to maximize opportunities.
Analyze, review, and pre-qualify loans with accuracy.
CINGULAR WIRELESS, Irvine, CA Feb 2003-September 2004
Business Account Executive
Responsible for securing new business for wireless voice and data products to new and existing business
accounts in the mid-large business spectrum within a multi-market territory.
Manage business account module of 2,000 accounts.
Consistently achieve monthly awards for growing the business and attaining 130% to 208% to Quota.
Responsible for maintaining business relationships with existing accounts, acting as first point of contact for all
support needs.
Prepare business proposals and presentations to new business prospects.
Prepare monthly and weekly reports (i.e. Revenue forecasting report, Corporate analysis, activity and
opportunity logs, etc).
ADDITIONAL EXPERIENCE
TYCO/ADT SERVICES, Irvine, CA July 2002-February 2003
Residential Account Rep
AT&T WIRELESS, Cerritos, CA April 1998-August 2002
Virtual Sales Executive/Inbound Sales
Assistant Store Manager (AT&T Cont.)
Pagemart, Salt Lake City, UT
Operation Store Manager, June 1996- July 1997
REFERENCES
Mark Cherman / Senior Loan Officer, Contact Number 949-***-****
Robyn Dobbs, Loss Mitigation, Contact Number 949-***-****
Martin Williams, CEO, Contact Number 949-***-****