DANIEL ARZOLA QUIROZ

**** ******* ****. *** ****, San Antonio, Texas 78250

210-***-****

abg2n7@r.postjobfree.com

SUMMARY

Results focused Professional with extensive experience with diagnostics &

troubleshooting while achieving high-level performance. Demonstrated track

record for turning around customer issues while maintaining good customer

relationships, and working well with people.

EDUCATION, CERTIFICATION & SPECIAL SKILLS

System Programming Development Institute; Bachelor Degree in Certified

Computer Programmer in Mainframe, Graduating in 1994.

Experience at Fisker Automotive developing & Testing Brake Software for an

extended range hybrid vehicle.

Skilled in use of interactive software, Windows XP, Microsoft Office Excel

and assembly hardware system.

Taught Microcomputer personal courses in application software.

Supervisory Management Skills, Managing a Fleet of Electric Vehicles and

Personnel for U.S Postal Service.

Ford Motor Company Certified Electric Vehicle Technician.

Electric Hybrid Vehicle Technical support technician, Certified by the Ford

Motor Company.

WORK EXPERIENCE

Fisker Automotive Inc, Anaheim, CA 4/2011 - 11/2012

(Technical System Engineer Chassis)

Design Release Engineer (DRE) for Electric Brake Control Module (EBCM)

Software, and Hardware, including all chassis electronics documentation

status. Analyze and interpret research results, report results to

customers, and document findings in technical reports or papers. Develop

new analysis methods and procedures as required to meet clients, supplier

and manufactures. Modify standard characterization procedures and develop

new custom test methods. Lead in contributing to problem definition and

technical resolution of Braking system issues, also assisted in program and

interface with all other related modules. Tested fuel tank temperature,

cold chamber, and involve in the Witnessed European Brake and ESC testing

ECE R13h. The North American Brake test equivalent is MVSS 135 for brakes

and MVSS 126 for ESC. USA compliance is FMVSS, Canadian Compliance is

CMVSS.

TRW, Irvine, CA 2/2011 - 4/2011

(Brake Engineer)

Responsible application software and hardware for the Electric Brake

Controller Module (EBCM) updated. Design Release Engineer (DRE) for EBCM

software release. Assist with all components for brakes installation,

master cylinder and bleed systems, including diagnosing trouble codes and

analyzing data for TRW supplier.

Triple E Automotive Services, Bemidji, MN 1/2010 - 2/2011

(Project Engineer)

Responsible for coordination of test programs and analyzing data for fleet

vehicles for winter test season.

General Motors Corporation, Burbank, CA 6/2008 - 1/2010

(Fuel Cell Vehicle Engineer)

Responsible for flashing the latest software releases. Handled engineering

and customer concerns. Installed new components for upcoming vehicles.

Diagnosed and analyzed trouble codes for customer service. Managed service

parts, systems, and track of material.

Xerox Corporation, Cerritos, CA 12/2005 - 6/2008

(Lab Technician)

Responsible for customer orders and operations with different types of copy

machine equipment.

_ Troubleshoot and process of different types of copy machines.

Installed hardware and software products (Riser cards, fire wire cards,

fax mode and scanner kits, etc.)

_ Updated procedures for assembled products and organized location for

new upcoming components.

Roush Industries Inc, Cypress, CA 9/1997 - 7/2004

(Electric Hybrid Technician Support (2003-2004)

For 3 months I was on assignment at the Ford Motor Company Plant in Kansas

City to oversee the first 50 Hybrid Ford Escapes produced while monitoring

quality control for the same Fleet of vehicles.

_ Lead Technician responsible for training new technicians and

supporting the latest equipment, hardware and software programs, to

increase efficiency and to foster more effective performance. Travelled

about 80% throughout the city and state to help manage new routes,

download data, and update new versions of software. Provided customers

24/7 technical support.

_ Visually presented and verbally communicated research findings

collected; organized and analyzed data.

_ Participated in and organized special events for car shows and media

events. Was recognized for performance excellence on many occasions.

(Supervisor Technical Support (2000-2003)

Managed over 20 locations for the U.S. Postal Service, supporting over 500

Electric Postal Vehicles, this included managing warranty work as well.

Managed Lead Acid and Nickel battery Ranger Fleet. Attained an 80%

customer service satisfaction rating, out ranking the U.S. Postal Service

Maintenance Department and Dealership Service Facilities.

_ Used their New "Generation Star" (NGS) Test equipment on the

vehicles. Monitored the battery control module for any temperature and

power issues.

_ Handled engineering and customers concerns, which included warranty

parts and service. Tracked invoices, inventory, and packaging, as well

as, handling shipping and receiving.

_ Received very high ratings, including "Accident Free" several Safety

Awards.

(Data Processing Brake Systems (1997-2000)

Developed a Durability Lab which used computer systems to monitor brake

noise, vibrations, and shudder. Vehicles were driven on multiple drive

routes for approximately 3 weeks, then data was analyzed, processed and

reported out using organization charts, and graphs for engineering and

ultimately for the customers.

_ Established a team to handle 2 to 6 months of testing at a multitude

of different locations.

_ Worked with original equipment manufacturers (OEM) to implement new

products and enhance an already successful outsourcing program.

Integrated Components Source Inc (ICS), Valencia, CA 3/1994 - 9/1997

(Computer Technician)

Responsible for customer sale orders, and testing for a variety of

different types of computer hardware. Began the night shift for our

international customers, which increased sales by 30%.

_ Maintained the mainframe system, installed software, configured

hardware, analyzed failed equipment, and assembled the systems. Managed

a multi-national procurement organization that purchased direct materials

for hardware and software per customer demand.

Compton Community College, Compton, CA 12/1992 - 2/1994

(Computer Lab Assisted)

Acting Assistant instructor of the microcomputer laboratory, which included

breaking down the course curriculum for the computer students to follow.

_ Prepared Lessons and instructed the advanced software classes.

_ Prepared and presented numerous technical reviews using PowerPoint.

_ Tutor for 3 major software applications (Excel, Word Processing and

Windows).

Zinka Inc, Long Beach, CA 6/1990 - 9/1992

(Warehouse Supervisor)

Responsible for keeping track of invoices, inventory, shipping and

receiving. Managed packaging of the products to customers and wholesalers.

References: David J. Elliott, Engineer Bill Stinnett,

Manager Chassis

Triple E Automotive Services Fisker Automotive, Inc.

909-***-**** 949-***-****

Contact this candidate