Bernise Donjoie

abg2b3@r.postjobfree.com

*** ** *** ****** ***** Miami, Florida 33161

Phone 786-***-**** 305-***-****

Summary of Qualifications

? Enthusiastic, passionate professional with a strong work ethics

? Experienced in advanced clerical work, medical records analysis,

and general office operations/procedures

? Extremely organized and detail oriented

? Able to multi-task in fast paced environment

? Friendly outgoing personality who enjoys working with people

? A team player capable of working independently

Education

Broward College, Davie, FL

*Certificate- Medical Assistant, 05/2012

Barry University, Miami Shores, FL

*Bachelors - Health Service Administration, 5/2011

Allied Schools (Online), Laguna Hills, CA

*Certificate in Medical Administration Assistant, 12/2004

Experience

Jackson Memorial Hospital, Miami, FL 4/2007- 1/2010

Health Information Management

Health Records Analyst

? Performed advanced clerical work in medical records analysis such as

located, assembled and evaluated for

deficiencies records of patients discharged from assigned floors, as well

as reviewed in-house charts in order to effect timely completion of

records upon discharge.

? Retrieved all medical records of patients discharged 24 to 48 hours

previously as checked against the

hospital discharge list and the units ADT (Admission, Discharges,

Transfer) book.

? Located old records of discharged patients.

? Corrected discharge list when appropriate and notified supervisor of

errors.

? Assembled each record as prescribed by Health Information Management

Department guideline;

added loose, and removed superfluous materials.

? Assisted in charting transcribed reports, pathology reports and

laboratory reports on the patient's

medical records.

? Organized temporary folders for incomplete records.

? Checked folder, all chart forms, and deficiency slips of each record to

ensure that the medical

record number and name are identical.

? Analyzed each record and, if applicable, prepared a deficiency slip

indicating work to be

completed by the medical or professional staff.

Health Records Analyst- Cont...

? Verified the accuracies of charge dates on face sheets with doctor's

order and discharge note;

reports discrepancies to supervisor.

? Reported inconsistencies in charts documentation to the supervisor.

Evaluated daily the

current inpatient charts, and flags deficiencies for physician

completion.

? Contacted physicians by phone or email to sign clinical forms physically

or electronically.

? Established effective working relationships with co-workers, supervisors,

and other company personnel.

? Assisted other staff members with their duties as workload dictates.

? Maintained regular consistent and professional attendance, punctuality,

personal appearance,

and adherence to relevant health and safety procedures.

? Maintained reception area in a neat and orderly condition at all times.

? Completed callbacks, from physicians' messages.

Department of Homeland Security/Choctaw& Perot, Miami, FL 3/ 2000-3/ 2007

Records Department

Records Mail Clerk

? Conducted, organized, prepared all records files, and documented

materials into files.

? Checked all inquiries about files status, charged, put all files and

materials into proper correct location.

? Provided management with new updated status on files.

? Introduced advice in the area of filing materials, all aspects of

maintaining record data, new updated

information about the case file for preparation of appointments.

? Processed records of docket sheets, procured and maintained office

supplies, assisted supervisors in clerical

services localized and kept files for examinations in order and mailed

out appointments.

? Aided in prepared the incoming fees for the Fee Department.

? Worked on returned mail and pitched incoming mail to their proper

location and delivered them with in the

building to each unit.

? Logged in the FedEx and Airborne mail in the incoming log database, DHL,

EXPRESS MAIL.

? Prepared the daily N-14 reports and scheduled appointments on the Claims-

4 system.

? Maintained the monthly record of re-exam schedules for INS quality

control.

Immigration & Naturalization Service/Uniband & Ahtna, Miami, FL 12/ 1997-

3/ 2000

Citizenship Department

Records File Clerk

? Provided advice on certain procedures with regards to file management,

and routed materials correctly.

? Performed other clerical duties related to the receipt, reviewed and

filed all of the applications and petitions.

? Evaluated incoming mail directed to the Supervisory Immigration Examiner

and distributed it to

appropriate staff members, retained materials in which supervisors are

particularly interested, and

important, confidential and/or urgent matters.

? Contributed full range of clerical and general support and was

responsible for closely working

with the general public in handling issues that came to me for actions

or decisions.

? Acknowledged and screened visitors and telephone calls, determined the

identify of the caller and

the nature of the call, and form knowledge of superiors commitments and

preferences, which calls

must be taken care of personally and which can be referred elsewhere.

? Handled variety of clerical activities such: as typing, filing materials,

and other similar duties

relieving various technical tasks.

? Clarified information on own initiative based on personal knowledge of

routine and established

clerical skills, procedures and work of the preparation of citizenship

progress for scheduling.

Winn-Dixie Supermarket, North Miami Beach, FL 3/ 1996- 7/ 1997

Cashier

? Received payment by cash, check, credit cards, vouchers, or automatic

debits.

? Issued receipts, refunds, credits, or change due to customers.

? Counted money in cash drawers at the beginning of shifts to ensure that

amounts are correct

and that there is adequate change.

? Greeted customers entering establishments, and maintained clean and

orderly checkout areas.

? Established or identified prices of goods, services or admission, and

tabulated bills using calculators,

cash registers or optical price scanners.

? Issued trading stamps, and redeemed food stamps and coupons.

? Resolved customer complaints, answered customers' questions, provided

information on

procedures or policies and cashed checks for customers.

Volunteer Experience

? Nurse Station at Jackson Memorial Hospital, Miami, FL 1/1995- 3/1995

? Admissions Dept. at Jackson Memorial Hospital, Miami, FL 10/ 2004- 11/

2004

Skills

? Basic training in Microsoft Word, Excel, Spreadsheet, PowerPoint, Outlook

and Lotus, Access, INS Claims 4 Network, NFTS (National File Tracking

System), CIS menu, Siemens online Medical Record, Cerner Millennium and

type 35 words per minute, Operated copy machine/fax machine and telephone.

? Speak Fluent in English/Creole and a little Spanish.

Honors & Awards

? Outstanding Performance Certificate, Miami, FL 12/ 1997-3/ 2000

Immigration & Naturalization Service

? Certificate Awards, Miami, FL 10/ 1999- 12/ 2001

Immigration & Naturalization Service

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