Jennifer Schill O'Hara abg1yq@r.postjobfree.com

**** ********* *****

King George, VA 22485

540-***-**** home

540-***-**** cell

Objective To build a career in a challenging, dynamic and fast paced

business environment.

Use my business knowledge to help improve the quality of an

organization and be a part of a successful team.

Skills Demonstrated achiever with knowledge of insurance related

business practices, guidelines, Laws and regulations

Skilled in the Lean Six Sigma methodology

Greenbelt trained

Knowledgeable in Share-point and Microsoft applications

Strong sales and underwriting background

Skilled at learning new concepts quickly, working well under

pressure, and communicating ideas clearly and effectively.

Strong Organizational skills

Successful Marketing and fundraising background

Education National Honor Society Graduate 1992-19

Actively pursuing Bachelors degree in Business 94

Administration 2004-pr

Rappahannock Community College esent

Germanna Community College

James Monroe Center classes: 1998-20

Share-point, Microsoft Internet Explorer, Microsoft 07

Excel, Microsoft Windows, Microsoft Word and

Microsoft Access, Microsoft Project/Front page

Training courses completed at GEICO: 1996-20

Lean Six Sigma Training, 08

Greenbelt

Basic/Advanced Supervision Certification

Human Resource Training Classes

Developing User Requirements

Career History & Accomplishments

Recruiter Sales Representative 2010-20

2011-present 11

Job.Com

Assist recruiters and employers with hiring needs

Handle Inbound & outbound sales calls

Call Center environment

Manage accounts for existing client base

Renewal Sales Agent

Intuit

Outbound sales agent

Call Center environment

Handling renewal and sales for existing tax software

clients

Licensed Life & Health Insurance 2009-20

Insphere Insurance Solutions 10

Independent agent

Outside sales for life, health, LTC and supplemental

insurance

Underwrite new business policies

Handle all customer service for existing clients

GEICO Job History from 1996-2008

Application Systems Analyst II 2006-20

GEICO 08

Business systems analyst working on the integration

of the customer and agent applications for the

geico.com website

. Write and analyze view specs, business rules for

geico.com application

. Test internet system for user functionality

. Analyze and create view specs and system

requirements

. Create business process flows and test plans

. Reviewing standard procedures and making changes

and-or new procedures to put in place based on

current law and regulations

. Corporate Quality Award Winner

Information Management Supervisor 2004-20

GEICO 06

Managed a staff in Fredericksburg and Washington DC

locations for the Underwriting and Product Management

division at GEICO.

Involved in several countrywide initiatives to

improve functionality and usability of our Direct Net

(intranet) site.

Update Direct Net & Share point sites with new

procedures or updates

Document associate performance, maintain associate

desk files and complete other administrative

functions including maintaining unit statistics

Senior Underwriter 2003-20

GEICO 04

Responsible for underwriting auto insurance policies

for MD, DC, DE, PA, OH. Analyzed policies to find and

prevent insurance fraud

Responsible for underwriting auto insurance policies

for Maryland, D.C, Delaware, Pennsylvania & Ohio

Worked to prevent insurance fraud for GEICO while

working in the Policyholder Verification Unit.

Evaluate referred underwriting cases based on all

available information - authorize deviations outside

of the guidelines and refer/jury any cases beyond

authority limit with recommendations to supervisor

Sales Supervisor 2000-20

GEICO 02

Coaching sales counselors to achieve superior

performance

Member of hiring team to interview prospective

employees

Coaching sales counselors to achieve superior

performance

Managing sales staff and their results

Monitor calls and provide coaching to help associates

meet and exceed sales goals

Document associate performance, maintain associate

desk files and complete other administrative

functions including maintaining unit statistics

Sales Trainer 1999-20

GEICO 00

Assisted in training new associates

Helped new associates learn about auto insurance

products and cross trained Homeowners agents to learn

auto insurance.

Monitor calls and provide coaching to help associates

meet and exceed sales goals

Licensed Property and Casualty Insurance Agent 1996-19

GEICO 99

Senior insurance agent selling auto insurance to

clients

Inbound sales in a call center environment

New business underwriter for new policies

Assistant Manager 2007-20

Image Sun 11

Sell memberships to new clients and upgrades or

products to existing clientele

Employee scheduling

Review and order new inventory

Manage staff

Train new associates

Awards

Corporate Quality Award Winner

Chairman's Club Member

Top Sales Associate

Quarterly Fraud Buster Awards

Extraordinary Accomplishment of the Quarter

Other Organizations & Activities

Children's Hospital Campaign Coordinator

GEICO Corporate Community Citizens Member

YMCA Volunteer

United Way Campaign

Breast Cancer Awareness

Special Olympics

Fun Committee

Make it Easy Committee

Writer and Editor of our departmental newsletter

Professional References:

Charlotte Setliff-owner Image Sun Salon 540-***-****

Megan Urbaniak-Insphere Ins Solutions 703-***-****

Charles Valinotti-Senior Vice President QBE Regional Ins 608-***-****

Edward M Schill-brother Kratos DTI540-***-****

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