[Phone number]•[E-mail address]

[Your Name]

*** ******** ***. #* *******, CA 94541 • 510-***-**** • abg07l@r.postjobfree.com

Bernadette M. Rivera

Objective

I am seeking a full time employment opportunity where I can utilize my work experience and continue my

endeavors in the work force.

Experience

August 1989 - January

2011 Farmers Insurance Group Pleasanton, CA

Claims Assistant

Scheduled QME/AME evaluations to determine AOE/COE compensability and permanent disability

status

Managed inbound/outbound calls to and from doctors, injured workers, employers, attorneys, nurse case

managers, agents, etc.

Paid vendor bills

Copied/mailed medical records and benefit notices to appropriate parties

Subpoenaed medical records

Incoming/outgoing mail, fax, copy, scan

Processed all objection/lien letters

Prepared files for litigation referrals

Maintained accurate log of daily work activities and instructions

Arranged and scheduled transportation and translator services for injured workers.

Mailed State Benefit notices

Over 21 years total time with company, 14 years in Worker’s Compensation

Additional skills and duties available upon request

Education

St. Elizabeth High School Oakland, CA

Diploma

Insurance Educational Association Pleasanton, CA

WCCA Certification

References

References are available on request.

Contact this candidate