Aaron Brown

**** ********* **

Grand Rapids, MI *9508

ab9yvb@r.postjobfree.com

616-***-****

Objective

To obtain a sales/marketing position while utilizing my education and

career background; Demonstrating strong communications along with sales

skills; flexible management style in addition to providing great customer

service with your company.

Summary Profile

. Demonstrated ability to operate store promoted to Branch Manager

within 10 months

. Recipient of several awards and promotions based on performance and

merits

. Responsible for increasing company's profits by 30%

. Securing two major accounts

. Experience and familiar with marketing strategies

. Outgoing personality with the ability to resolve customer complaints

while providing outstanding customer service.

. Management experience of 2 years

Education

Davenport University - Grand Rapids, MI 08/2010

- Present

Bachelors of Business Administration

Emphasis: Marketing and Management

Grand Rapids Community College - Grand Rapids, MI 08/2007 -

08/2010

Associates Degree

Emphasis: liberal Arts Studies

Work Experience

Hertz - Grand Rapids, MI

Assistant branch Manager 2012 to Present

. Sales - Generating 30% growth from year over year revenue.

. Marketing - Meeting with Body shops, Agencies, and corporations to

inform them about the latest services we have to offer.

. Overdue Reports - Are expired contracts, and to seek out the customer

for payment.

. Ageing Reports - contracts that are not paid. I have to contact the

insurance agencies for close out dates. Mainly approval of

authorizations to close out contract.

. Employee Evaluations - Assistant Branch Manager - Duties are to

develop employees. Example would be a meeting held once a week to

inform staff on matters that can better the performance of the branch.

. Cross Training - I was the first in West Michigan to be trained at

(Kalamazoo, Holland, and all locations in Grand Rapids) having the

ability to show I can perform at these locations jumpstarted me into

an Assistant Branch Manager.

. Sales Calls - Weekly duty to show growth by calling body shops,

agencies, and corporations to see if we have better services to offer.

. Contracts Proposals - Landed 2 body shops Burton Heights and Wealth

Body shop. I wrote out the contract for these shops. Showing branch

growth.

. Utilization of Fleet

. Logistics - First thing in the morning we schedule pickups and drop

offs for clients vehicles. A long with coordinating pickups for

customers at body shops.

. Maintenance of Fleet - Making sure all my fleet has been serviced and

kept up to date with records showing maintained vehicle status.

. Fleet Management - Have a flexible fleet, and multiple vehicles for

consumers to choose from.

. Customer Service - Monthly score to show improvements.

Davenport University - Grand Rapids, MI (2012 to

2012)

Video Coordinator - Davenport Women's Lacrosse Team

. Video recording - Recording game film, and making DVD's for staff

along with notes for the film.

. Live score feeds - broadcasting a live score feed nationally.

. Scouting reports - looking over film with coaches and writing the

player tendencies

. Calculating statistics - Keeping all the players stats.

. Collaborating with coaches - Coming with game plans for the opposing

teams

Davenport University - Grand Rapids, MI (2010 to 2012)

Fitness Center Assistant

. Marketing Enrichment classes - Marketing to our members to sign up for

these class (spinning, CrossFit, Yoga, and volleyball) and selling

memberships to outside consumers

. Teaching - Showing students the proper way to lift weights and helping

them during their routine.

. Front desk duties - Signing members up for classes, setting up events

for teams. Scheduling shifts for employees and teams.

. Customer service award - received an award for outstanding customer

service. Going above and beyond my duties.

Gerald R. Ford Airport - Grand Rapids, MI (2009 to

2010)

HMS Host

. Marketing - Promoting the beverage of the month.

. Kitchen Help - Prep the kitchen for meals and getting all the

restaurant's orders for the next day to prep.

. Cashier - Cash register duties.

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