Onix D Rivera

> Sales

> Customer Service

> Clerical

Mobile 973-***-****

ab9yrf@r.postjobfree.com

Objective

Obtain a position in your company where I can maximize my management, sales and

customer service skills.

Experience

04/2007-07/2013

Thankyou, LLC – River Vale, NJ

Sales/Assistant Manager

• Sales - fresh and frozen meats sales for Smithfield Packing Company as well as processed

meats sales for Gwaltney of Smithfield.

• Order Processing – customer account setup, take and/or receive customer orders, verifying

pricing, quantity, tonnage and delivery of goods.

• Bookkeeping – monthly reconciliation of bank accounts, process and handle all account

receivable and account payable.

• Customer Service – making sure customers received their order on time and follow up

with any claims or deductions that customers could have in their order.

• Clerical Duties as needed – filing, faxing, copying, mailing, document creation, etc.

•

• 09/2003-04/2007

• North Jersey Media Group – West Paterson, NJ

• Advertising Specialist

• Advertising Sales – maximize advertising sales via inbound and outbound calls for all

North Jersey Media Group publications.

• Customer Service – handle billing and publication problems in the most respectful and

efficient way for both the customer and the company.

• Contract Management – offer advertising plans to customers and manage such

agreements.

•

• 10/2002-09/2003

• Echostar Communications – Pine Brook, NJ

• Customer Service Representative

• Customer Service – help customers with their billing issues.

• Technical Support – help customers over the phone with hardware/equipment problems to

reacquire satellite reception.

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• Sales – upgrade satellite TV programming packages to customers over the phone.

• Training – perform training duties as a part of an elite training group teaching new hires

the different skills to use on the job.

Education

2001

University of Puerto Rico

Rio Piedras, PR 00926

Bachelors in Arts

• Major: Economics

•

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