Jessica Backus

*** ******** **.**

San ysidro Ca 92173

619-***-****

ab9y6j@r.postjobfree.com

Provide & Commerce 2013-2013

Call Center Representative

• Answer inbound calls

• Make outbound calls to potential clients in order to sell the company’s broadband service and computer equipment

• Perform data entry services for the company in regards to punching in customer information, call logs and successful sales

vons 2005-2008

Retail sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.

Five-year record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews and multiple “Employee of the Month” honors.

Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.

RETAIL SKILLS

Retail Sales

Cash-Handling Accuracy

Credit Card Transactions

Customer Service Excellence

Loss Prevention

Merchandising & Stocking

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