Donald D. Curt
***** ********** ***** 770-***-**** (C)
Alpharetta, GA 30004 ab9xkd@r.postjobfree.com
Summary of Qualifications
IT process, program manager and management consultant/interim executive -
providing strategic, operational and implementation leadership including
program/project management and advice to clients in multiple, diverse
industry verticals. Particular interest and focus on Program Management and
Project Lifecycle Governance & PMOs
SaaS-based applications implementation in the "cloud"
Global technology and business leader with diverse industries experience
including financial, consumer & industrial services, distribution and
manufacturing. Vice President of Information Technology (CIO & CTO) for
$multi-billion global organizations leading and managing all aspects of
information technology - strategy, development, implementation, PMO,
operations, process and maintenance. Eighteen years with General Electric
Company leading and managing global information technology and business
line functions including customer services, sales and marketing.
Specialties:
Global full-scope Strategic software Large scale systems
information technology development, implementation - full life cycle
leadership and maintenance including
cloud-based
Distribution, Optimization of IT turnaround and
manufacturing, infrastructure, operations business alignment
transaction processing & strategic Applications -
and services businesses IT governance/alignment;
PMO
ERP /PeopleSoft/JD Mergers & acquisitions Supply chain and
Edwards/ others - customer information
transaction processing systems
Business process Outsourcing / vendor EDI and Ecommerce
improvement management
CIO Services, LLC IT Consulting
2002-
Managing Partner
Multiple Consulting Engagements 2002 to present
IT management consulting, at the senior level, for IT strategy, operations,
infrastructure and implementations in support of the business strategy,
operational and process improvements. Representative engagements: IronData,
Global Care, InComm, TSYS, TRX, Newleaf, Elite Systems and IBM.
Application Development & Project Lifecycle Governance Work 2010 to
present
. Developed, implemented and managing cloud-based applications on Amazon
Web Services.
. In support of our clients' IT process/PMO needs, developed a complete,
cloud-based, Project Initiation to Deployment Management software
application (PPM Litecycle TM). This application focuses on the
entire Project Creation to IT Deployment and Configuration management
lifecycle. Applying governance stage-gates and governance
accountability across the project.
. Added to the knowledge base for PMO and Project Lifecycle Governance
by writing various papers and blogs which can be seen at: LinkedIn
group http://www.linkedin.com/groups/Project-Lifecycle-Governance-
4954281?trk=myg_ugrp_ovr ; Enterprise CIO blog
http://www.enterprisecioforum.com/en/users/curtdo ; and My website
http://cioservices.us
Incomm Atlanta, GA 2006 to 2011 multiple engagements (roughly 4
yrs applied time)
. Interim VP positions leading both IT and Product Management for this
Prepaid Card /Financial Services/ Electronic Payments Company
. Developed and documented a strategic, 2-yr IT roadmap
. Application architecture consolidation determination and
recommendation
. Project Management Office (PMO) implementation
. Strategic and tactical improvements implemented across the business &
IT PMO
V Moved from spreadsheet management to a central project database
V Implemented elements of Cobit and ITIL into the PMO process
V Implemented metrics for schedule, cost and resources
V Created WBS Templates developed for common project types
V Project schedule and resource estimating algorithms put in place
V Implemented stage-gate approval processes along entire project path
(projects, development, operations), while mindful of being non-
bureaucratic
V Conducted organizational change meetings to gather buy-in
V Designed and mapped the process (with ownership) from project
initiation through development, testing, release, change
management, deployment and configuration management - greatly
reducing an unacceptable implementation roll-back rate
V Presented projects in a standard manner for executive approval and
subsequent status visibility
V Implemented time tracking and links for software capitalization
requirements
V Streamlined the Project - Development - Operations handoff
processes
. Interim managed Database (DBA) team - aligned with PMO processes
. Tools implementations to support major process changes
. Business and IT linkage initiatives
. IT operations improvements including ITIL metrics internal and
external
. Monitoring and NOC processes revamped
. Documented strategic and tactical processes for acquisitions
integrations
. Recommendation Implementation support for Project Portfolio Management
software
. Addressed core transaction processing system and the back office
integration needs
. Redirected project and team direction for Oracle e-Business ERP
implementation
Other Clients Consulting Work (representative)
. Developed IT strategy and direction for a major financial services
company and aligned with the business strategy. Consolidated business
and IT needs to create objectives, statement of direction, and goals
for the IT organization. Identified processes and controls which need
to be addressed to better align with global best practices in IT
governance. Recommended IT/business alignment changes which would
allow for more effective service provision to both internal and
external clients. Addressed technology areas needed to support the
changing financial services industry such as web services and service
oriented architecture.
. Reviewed and recommended operational stability and quality changes for
a client's ASP-based transaction processing product in areas of
operations, process and architecture.
. Provided leadership and support to the CEO and the overall
organization of a distribution company implementing a new custom ERP
system. Provided and implemented best practices in project
management, vendor management, and virtually all SDLC process to allow
this organization to get the new system implemented successfully and
on time. Evaluated and made solution recommendations on specific
technical problems related to the state-of-the-art, visual-based-
software system being implemented. Provided process analysis and
associated software requirements changes as needed to aid in financial
and distribution processes effectiveness. .
. Developed a plan to integrate voice systems across business with many
disparate legacy PBX switches; utilizing VoIP technology.
. Development of Ecommerce strategy and n-tier system implementation
plans for business entry into orders management over the Internet.
Exide Technologies / GNB Technologies CPG Mfg./Dist. 1997-
2002
Vice President Information Technology and CIO
Senior management position reporting to the Office of the Chairman/CFO of
this Global $3 Billion battery manufacturing and distribution company.
Selected to continue leading merged company IT after Exide purchased GNB in
2000. Over 150 worldwide reports; $36 Million operating budget; $25
Million capital spending budget.
SELECTED Accomplishments
. Developed and managed strategic direction, planning and implementation
of global IT consolidation. Totally revamped strategic applications,
infrastructure and technology operations (7x24) for merged companies; on-
time and on-budget within 15-18 months, with no disruption in business
operations. Realigned IT organization worldwide. Extended to Exide an
architecture template and revamp processes previously developed while
with GNB. Utilized systems engineering methodologies to evaluate and
execute needed changes.
V Implemented a PMO and appropriate processes to assure ERP (many
separate global module implementations) and all project
implementations met schedule, cost and quality goals.
V Implemented daily team mini-meetings conducted by PMO with all
project participants.
V Project Issues tracking and resolution process implemented
V Collaboration across three continents by PMO
. Converted all core enterprise processing systems to common ERP across
the world, by region or business segment, establishing plans, processes
and teams appropriate for each (due to acquisitions, business lines etc.
seven total ERP implementations). Projects were both simultaneous and
sequential. Significant business process engineering as well as system
customizations to meet business needs. Worked with and integrated all
levels of business, executive to shop floor, to assure requirements were
met. Conducted all aspects of life cycle development processes
. Set business direction for web content and document management.
Implemented content/document management solution for internal and
external information management including engineering specifications,
product data, and drawings. Interwoven Teamsite.
. Implemented and managed worldwide outsourcing arrangements. Major deals
with EDS and working relationships with other providers such as IBM, Cap
Gemini, GE, Sogetti, Accenture and Indian firms.
. Set strategic direction for 80-branch distribution channel to move to
one IT platform. Formulated strategic approach for process
reengineering of branch operations utilizing twenty regional processing
centers. Enabled this project to proceed with minimal time and expense.
Completed 23 conversions to JD Edwards One World and implemented HTML
(Web) interface.
General Electric Company Services
1992-1997
CIO - GE Energy Services
Overall Information Technology (IT) leadership for $2.5 billion worldwide
service business consisting of seven separate P&L businesses, 4000+ people,
100 offices and 48 service shop facilities. Additional responsibility
leading IT for inquiry-to-order process globally for $6 Billion Power
Systems business. Seventy direct reports. Transformed business and IT by
implementing common systems and processes across decentralized global
organization. Increased gross margins by implementing customer supporting
IT applications and hardware. Standardized PM processes across the world.
General Electric Company Services/Ind./Util.
1978-1992
Various positions in engineering, sales, marketing, services and IT.
US Merchant Marine Marine Transportation
1976 - 1978
Education
George Mason University
MS Information Systems
Rensselaer Polytechnic Institute
MBA
US Merchant Marine Academy
BS Marine Engineering