Yuriko Colocho

EULESS TX*****

ab9x8v@r.postjobfree.com

214-***-****

Experience

US Citizenship and Immigration Services March/2012-

September/2013

Customer Service Representative – Assisted Spanish and English customers with complex issues

with pending Visas. Also handled petitions for permanent status, applications for permanent

address and updated requests for a variety of stages of citizenship. Responsible for maintaining

security of information and comforting difficult and stressful situations.

Touchstone Wireless Nov/2010-

April/2011

Receiver- Received defective or broken devices assessing the severity of issues. Scanned

devices and submitted in process in inventory system. Responsible for high paced and accurate

decision making on scale of issue or error.

One Nation Thrift Jul/2010-

Sept/2010

Cashier- Responsible for handling all processing of payments from customers while providing

customers with warm experience. Responsible for all money in drawer at the beginning and end

of each shift to ensure accuracy. Sorted and organized inventory all products and clothing.

Jackson Hewitt Jan/2010-April/2010

Tax Preparer - Responsible for preparing income tax returns of business firms and individuals.

Answer client questions regarding appropriate deductions. Review financial records including

income statements and documentation of expenditures in order to determine forms needed to

prepare tax returns. Assist clients about legal issues, tax amendments and payment plans.

Education

Tarrant: Associates of Arts - CURRENT STUDENT

Nimitz High School Irving TX High school diploma 2009

Additional Skills

Fluent in Spanish & English

Proficient in Microsoft Word, Excel, PowerPoint

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