Sandra Montoya

**** ** **** *** *** ****

Coral Springs, FL 33071

954-***-****

OBJECTIVE: I am seeking a position where I can develop and excel while

giving my best to an employer. I am a friendly and dedicated individual

who has an ambition to succeed in any given environment. I love to learn

and am always up to the challenge. I get along well with others and also

work efficiently on my own.

SKILLS

( Microsoft Word 6.0 ( Typing 50 WPM ( Desktop Publishing

( Microsoft Excel ( AS400 ( Word Perfect

( Microsoft Power Point ( Nautilus ( Bilingual

(Spanish/English)

WORK EXPERIENCE

March 2005 - June 2012 National Flood Insurance Deerfield

Beach, FL

Lead Insurance Processing Clerk

( Supervised six people ( Trained new employees

( Researched & reconciled customer billing inquiries ( Processed debits

and credits

( Operated computerized accounting programs ( Mortgagee changes &

updates

November 2004 - March 2005 SunPass Boca Raton, FL

Customer Service Rep

( Customer support ( Processed payments

( Answered phones ( Set up new accounts

March 2001 - October 2004 Jennifer Harris Stamford, CT

Legal Administrative Assistant

( Data Entry ( Set up meetings

( General office duties: filing, faxing, & photocopying ( Typed letters &

memos

EDUCATION

July 1996 - July 1997 Gibbs College

Norwalk, CT

Formerly Katherine Gibbs College

Administrative Assistant Program, GPA 3.32

September 1992 - May 1996 Norwalk High School Norwalk, CT

General Education

Reference: Excellent professional and personal references available upon

request.

Contact this candidate