Lyssa Matadeen

Admissions Call Center Agent - New York College of Health Professionals

Brooklyn, NY

ab9x5i@r.postjobfree.com - 347-***-****

WORK EXPERIENCE

Admissions Call Center Agent

New York College of Health Professionals - New York, NY - 2013 to Present

2013

Handled heavy inbound and outbound calls to students and prospective students, for setting up enrollment

appointments

Recorded all calls and students' information in Salesforce software

Greeted and helped student during Open house

Traveled to various locations and events to recruits students

Front Desk Receptionist

King;s Income Tax - Brooklyn, NY - 2012 to 2013

Entered customer tax information in ProSeries software

Processed client files and prepared tax packages

Preformed typing, photocopying, faxing and filing duties

Kept proper record of all financial transactions

Bank Teller

Bank of America - 2009 to 2011

Assisted customers with deposits and withdrawals

Generated cashier's checks, money orders and bonds

Exchanged foreign currency and processed bill payments

Met sales goal each month

EDUCATION

Medical Biller

The Manhattan Institute - New York, NY

2012

High School Diploma in Psychology

High School for Service and Learning - Brooklyn, NY

2008

Brooklyn College - Brooklyn, NY

ADDITIONAL INFORMATION

Skills

Basic computer skills, typing 55 wpm, great knowledge of Microsoft office, ProSeries, Salesforce, detail

oriented

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