Delicia Archer

**** ** **** ****** **********, FL 33313 Telephone No: 239******** Email:

ab9wyx@r.postjobfree.com

Objective: Work from home Abilities:

*-* ***** ** ******** service and sales

Excellent written and verbal communication skills, with an eye for detail

Extremely productive in a high volume, high stress environment

Always have a can do attitude, love maintaining a clean working environment

Friendly and engaging attitude, Strong Communication, love working with customers

Strong Researching ability

Employment History:

Jc Penny, Ft. Lauderdale, FL, 2005 -2006 Customer Service

Worked as a Customer Service Representative in the Promise to ensure customers where given assistance

in returns, purchases, bra fittings, interest in new products. Office assistance for my manager dealing with

everything clerical.

Arise, Pompano Beach, FL, 2007 – 2011 (contracts) Customer Service Representative starting answered

inbound and outbound calls in support of customer needs. Follow up calls pertaining to package, order

etc. Scheduled client appointments and group meetings. Reviewed and issued audits on account

information and processes. Performed queries in multiple databases. Made multiple reservations for

clients and future clients. Answered an average of three hundred customer calls in a day through the call

center queue. Great at up selling. Recognized for great customer service skills.

Computer Literacy:

Well versed in MS office that includes MS word, MS excel, Power Point, Outlook express. Well versed in

internet operations.

Achievement:

Consistent performance despite facing odd situations, always on time, known for always taking new

challenges.

Goal:

Become an positive asset of the company, more financial stability

References: Katrina Ladson 954-***-****, Diana Thomas 954-***-****,

FOR AN INTERVIEW PLEASE CALL: 239-***-****

Contact this candidate