Donna M. Connell

*** ******* ****, ******* *******, IL 60169

Cell- 331-***-****

ab9wwp@r.postjobfree.com

SUMMARY:

• Serve as initial point of contact for customers and vendors

• Assist customers via phone; Including educating customers regarding company services and products

• Provide Administrative support to Senior Management, Project Managers and co-workers

• Assist project managers with scheduling job site viewings, filing and data management

• MS Office Excel spreadsheets; tracking inventory and cost for each project

• Obtain, review and compare quotes from various vendors

• Distributed Client reminders and follow-up via; email, telephone, mail and social networking

EMPLOYEMENT HISTORY:

2012-Current Hair Dresser, Self Employed

Hoffman Estates, IL

• Initial point of contact for all customers

• Schedule appointments, time management

• Invoice customers, balance drawer, Bank Deposits and track inventory

• Distributed Client reminders and follow-up via; email, telephone, mail and social networking

2009 – 2012 Stylist, HairCuttery

Hoffman Estates, IL

• Assist customers via phone; Including educating customers regarding services and providing product knowledge

• Balance cash drawer and end of day reports

• Product Sales

• Managed personal Equipment and Sanitation

2003 - 2004 Wigdahl Electric, Asst. Project Estimator

Elk Grove Village, IL

• Provide Administrative support to Senior Management, Project Managers and co-workers

• Assist with Excel spreadsheets; tracking inventory and cost for each project

• Review Project drawings and blue prints, determine the necessary contractors

• Review and compare vendor invoices to comply with company budget

• Recruiting Subcontractors

• Assist project managers with scheduling job site viewings, filing and data management

1999 - 2008 Merlin’s Muffler Brake

Chicago, IL

• Initial point of contact for all customers and vendors

• Prepare and present estimates

• Balance cash drawer and end of day reports

• Schedule repairs and Assign Technicians to appropriate vehicles

• Educate customers regarding services

SKILLS

• Ability to work Windows 7 and Mac operating systems

• MS Office Word, Excel; formulas, PowerPoint

• Recognized for organizational skills, ability to problem solve, Multi-tasking, flexibility and meeting dead-lines

EDUCATION & ACHIEVEMENTS:

- Schaumburg High School- Diploma

- Tricoci University of Cosmetology- License

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