S HAHADAH MUHAMMAD

**** ****** ******, ************, **** 43068

614-***-**** ab9wn0@r.postjobfree.com

WO RK E XP E RI E NCE

Randstad Staffing March 2012 - April 2013

JP Morgan Chase, Data Entry

Performed 10-key for data entry and clerical duties

Responsible for encoding checks for the bank retail and wholesale businesses

Extracted mail from lockbox

Followed written customer instructions to prepare check for deposit

Accurately encoded customer payment amounts using image entry equipment

Timely and accurately processed payments with the encoded amount, audit trail and endorsement

Ladies First Boutique December 2005 to March 2012

Manager

Responsible for meeting targets and earning profits

Attracted customers, enhanced sales and promoted through advertising via window displays and radio ads

Directed assignments and recruited, hired and trained employees

Responsible for collecting fraudulent checks and credit cards

Customer satisfaction including answering inquiries from customer complaints and suggestions

Muhammad’s Discount July 1993 to September 2005

Manager

Attended trade shows and purchase inventory

Inventory controller; Responsible for receiving inventory delivery and pricing merchandise

Protected employees and customers by providing a safe and clean store environment

Authorize clearance sales

Universal One Stop June 1976 to December 1992

Sales Associate

Team leader in domestic and export departments

Handled inquiries, billing questions and payment extensions for over due bills

Performed collection activity by negotiating payment arrangement

Responsible for opening and maintaining new customers through outbound call center

E DUCATI O N

John W. Hallahan Catholic High School

Philadelphia, Pennsylania

R E FE RRALS

Pamela Hall

Springfield, Ohio

937-***-****

Omar Sabur

Columbus, Ohio

614-***-****

Leon Bates

Columbus, Ohio

614-***-****

Sheila Massenburg

Philadelphia, Pennsylvania

267-***-****

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