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Customer Service Sales

Location:
Buffalo, NY
Posted:
October 05, 2013

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Resume:

Andrew T. Goldstein

*** ************ ******

Buffalo, New York 14201

ab9weh@r.postjobfree.com 716-***-****

Job Objective

Professionally represent corporation in the solid waste and recycling sector, to expand their

existing customer sales and create a loyal customer base

Education

Excelsior College, New York State, Bachelor of Science degree, Communication

State University of New York at Albany

Kenmore West High School

Summary of Qualifications

Demonstrated abilities making engaging presentations to business managers, professional

leaders, community organizations, and elected officials

Expert knowledge and implementation of mass marketing techniques including writing of

effective press releases, development of marketing campaigns, and maintaining

professional relationships with media outlets.

Creative design capabilities for all channels of communication

Superior computer skills, with a thorough knowledge of Adobe InDesign, Photoshop,

FilemakerPro, Microsoft Publisher, and Microsoft Office including Word, Excel, Access,

and PowerPoint

Proven record of new sales and maintaining excellent customer service, working with

deadlines, and communicating with customers in a friendly and enthusiastic manner

Experience

Cascades Recovery US, Inc. Buffalo and Rochester, New York

May 2010 – February 2013 Customer Service/Environmental Educator Specialist

Cascades Recovery provides full service commercial recycling services

Proven record of new sales and quality customer service to existing accounts

Prepared presentation materials and proposals to potential and existing customers

Acted as the liaison between the company and Monroe County, and between the company

and community organizations concerning environmental and recycling outreach efforts

Coordinated media events, wrote press events, and designed advertisements for various

company and county events.

Managed and designed trade show materials and displays; represented the company at

numerous trade show events

Erie County Department of Environment and Planning, Buffalo, New York

Recycling Coordinator to the City of Buffalo

2003-December 2009

Developed and maintained oversight of City of Buffalo’s Recycling program

Coordinated and designed extensive marketing campaigns, including design of

flyers, newsletters, direct mail, billboard campaigns, radio/television spots and

newsletters.

Produced official RFP’s for Yard Waste Composting contracts, Recycling

Processing and Collection Contracts, E-waste Collection, and various contracts for

advertising and marketing services

Coordinated numerous Special Collection included supervising and recruiting staff

and volunteers, press releases, vendor contracting, and event logistics

Rich Printing Corporation, Buffalo New York

President/Owner

1986-2003

Oversight of the general operations of an offset printing company, including sales, customer

service, supervision, marketing, financial management, graphic design, and purchasing

Performed hiring, training, staff development, employee evaluations, and promotions

Created sales presentations for, and conducted daily interface with, small to mid-sized

businesses in Western New York

Created and maintained business plans, annual budgets, contractual obligations, collective

bargaining agreements, and audit reports

Community Involvement

2010-present Western New York Environmental Alliance, Waste and Pollution Committee

2012-present Western New York Economic Region Greener Cleaner New York, Waste

Management Working Group

2004 - present Keep Western New York Beautiful, Buffalo, New York Board Member

2009 – present D’Youville Community Advisory Board, Buffalo, New York



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