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Customer Service Manager

Location:
Hephzibah, GA
Posted:
October 04, 2013

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Resume:

Porshia Tanee Green

**** ********* *****

Hephzibah, Georgia 30815

706-***-**** (cell)

706-***-**** (home)

ab9vvk@r.postjobfree.com

Objective: I am an Experienced Independent Customer Service Representative of

who desires Professional Detailed Criteria

Experience: Java Cafe Augusta, Georgia

Food Service Attendant/ Experience Cook May 2009 to Present

Cashier (different monetary transactions) 12 years

Customer Service (Military Soldiers)

Take Orders/ Prepare simple cooking items

Food Line Server and Basic knowledge of food preparation methods

and procedures

Inventory Clerk

• Skills in operating, disassembling, and cleaning basic food

service equipment

• Knowledge of basic sanitation, infection, and spoilage control

procedures.

• Skills in performing basic mathematical computations

• 10 years of cooking experience

• Ability to read and understand written food service materials

such as food labels, standardized recipes, and basic work

instructions.

• Knowledge of various tables of weight and measures to convert

from standard to metric measurements.

• Perform a full range of simple cooking methods that require little

or no processing.

• Able to prepare hot and cold sandwiches

• Operates a variety of kitchen equipment using gas, electricity,

steam or microwave heat sources.

• Ensures that foods are stored at the correct temperatures to

prevent bacteria growth.

Wendy's Augusta, Georgia

Manager/Cashier April 2002-May 2003 to March 2008-June 2010

Customer Service (Greet customers)

Inventory Clerk/clean store

Handle Monetary transactions

Assist associates when needed

• Type 40 wpm

KFC Augusta Georgia

Shift manager/ Cashier April 2004- Nov 2007

Customer Service (Greet customers) 12 years of experience

Inventory Clerk/clean store

Handle Monetary transactions

Assist associates when needed

Education: University of Phoenix Augusta, Georgia

Bachelor of Science (Healthcare Administration)

• Basic body of knowledge, understandings, and skills

• Clerical and secretary experience+6

• Healthcare economics

• Finance and accounting

• Heath and disease factors

• Human and information resources

• Legal and ethical parameter

• Healthcare policies

• Organizational behavior

• Statistical analysis

• Healthcare delivery system

Dec 2012

Augusta Technical College Augusta, Georgia

Associates Nursing March 2006

Hephzibah High School Augusta, Georgia

Diploma 2003

References: References will be provided upon request.

A hands-on professional with a proven record of success.

University Hospital (Augusta, Georgia)

November 2010 - Present

Special Care Nursery and Speech/Hearing

Direct visitors, patient’s families, and others to appropriate areas

Hospital Policies and Regulatory standards (JCAHO, OSHA, EST.)

Multi task and work in a fast pace environment (independently)

• Type 40-60 wpm

• Perform general clerical work and administration

activities

• Microsoft Office

Key skills:

• Office administration/ medical administrative

• Customer Service

• MS Word, MS PowerPoint, MS excel

• Data entry 10 key

• Basic internet skills

• Caring and hardworking with excellent

interpersonal communication

• Multitasking ability

• Familiar with medical terminology and clinical

procedures

• Possess good management and leadership skills



Contact this candidate