Jackie Long

I have great customer service and administrative skills. I believe in doing my job

and assisting whomever while staying positive. I love managing different projects

or duties and making sure they are all done on time and correctly. I am used to

working on multiple tasks for multiple managers. I enjoy the administrative

environment.

Jackie

Long

1342 Riverdale Cir., Chesterfield, MO 63005 – ab9vkj@r.postjobfree.com - Tel: 614-***-****

Personal

I am a hard worker and I love acquiring new skills. I believe in being a team player as well as a leader for

others by doing my job with a positive attitude. I’ve learned I’m great at multi-tasking and working on

various tasks with different deadlines. I have been dealing with customer service, administrative work and

renewal sales for some time now.

Work

Experience

Account Executive (Renewals) – (Sept. 2012 – Current)

Guide Book Publishing, Ballwin MO

Responsibilities: Maintaining 40-60 projects on a calendar schedule, staying organized and bringing in

20,000-30,000 a week in renewal sales. I call, fax, email and mail to keep up with customers. Customer

service is #1.

Administrative Assistant Manager - (Apr 2010 – Sept.2012)

Guide Book Publishing, Ballwin MO

Responsibilities: Act as a leader to other coworkers, run reports, prepare sheets for meetings, run the

company’s credit cards and then compile the weekly deposit, run monthly lists of new clients, call

resumes to set up interviews, set up all travel including hotel, car, flight or mileage. I am a back up on the

phone when we have multiple lines ring in, I get training manuals ready, order new maps to plot new

customers in that area, and many other odds and ends. I also am currently helping the HR lady with filing

sensitive information (what people make, sick/vaca days, etc.).

Customer Service Rep - (May 2008- Apr 2009)

JcPenney, Columbus, OH

Responsibilities: Assist customers with orders, questions and any concerns they may have in a prompt and

friendly manner.

Education

High School Diploma (Sept 2003-

Jun 2007)

Bishop Hartley High School, Columbus, OH

I played volleyball, basketball, and ran indoor and outdoor track while getting a 3.0 gpa.

Associates

St. Louis CC Flo Valley- I will have my Associates from St. Louis Community College this semester and

then I will be transferring schools.

References

Jim Korlin – Director of Sales & Marketing (my last boss) at Guide Book Publishing

800-***-****

Mary Ottenberg - Director of Sales Training / East District Sales Manager at Guide Book Publishing

314-***-****

Michelle Higginson – Vice President of Tax at Beldon, Inc.

314-***-****

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