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Manager Customer Service

Location:
Lake Worth, FL
Salary:
Open
Posted:
October 04, 2013

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Resume:

ROBYN HIRSCH

West Palm Beach, FL

786-***-****

ab9uy0@r.postjobfree.com

OFFICE MANAGER

ADAPTABLE, DEPENDABLE, PRODUCTIVE

Customer Service Focused Decision maker and evaluator

Effective Communication Skills Inventory Management

Integrity with Confidentiality Accounts Receivable Payable

Cash Handling Experience Work well under pressure

Poised, tactful, diplomatic Exceptional Ability to Effectively Multi Task

Employment 2011 2012

Berto Lopez MD, West Palm Beach, FL

Patient Coordinator

Greeted and assisted patients with medical information, services

Managed multiline phone and voicemail systems for OB GYN office

Scheduled new and existing patients for treatments, follow up, referrals

Maintained knowledge of community services and resources available to patients

Ross Dress For Less, Miami Beach, FL 2009 2010

Front End Supervisor

• Trained new sales representatives for openings within assigned team, and identified training

• Ensured that Sales Representatives achieved the level of product knowledge necessary to promote assigned titles

• Created a motivational work environment, which encouraged team collaboration and high performance

• Maintained expert knowledge of all product and content delivery systems

Stor All Storage, West Palm Beach 2006 2008

Property Manager

• Met with prospective tenants, screened rental applicants, explaining terms of occupancy, and prepared lease

agreements

• Handled business administration responsibilities including correspondence, preparing newspaper ads, and fielding

inquiries

• Recorded financial transactions and other account information to update and maintain accounting records

• Collected rent and security deposits, wrote receipts, sent late notices and collected late charges

Public Storage, West Palm Beach, FL 2004 2006

On Site Property Manager

• Operated within monthly budget set by the Regional Property Manager

• Prepared renewal, re certification, rent increase, late rent notices, and maintained customer Property Binders

• Inspected property a minimum of twice weekly and followed up on maintenance requests

• Received and coded invoices, entered into accounting system for payment, and prepared bank deposits

• Completed all move in and move out inspections, and prepared all scopes of work for vacant units

• Responsible for all on site collections, filing the necessary legal documents for non payment of rent

Windward Lakes Apartment Homes, Ft. Lauderdale, FL

2002 2004

Property Manager

• Managed twelve members in property management operations for residential and commercial communities

• Operated within monthly budget set by the Property Management

• Oversaw tenant selection, lease signing and Property Management Orientation with all new residents

• Supervised move in process, tenant complaints, collected rent, and conducted tours with potential clients

• Responsible for the supervision of the sites, directed maintenance, major repairs, and daily operations

• Created and implemented property management policies and procedures for properties

• Completed move in and move out inspections, prepared scopes of work for vacant units

Education

Pinellas Park High School High School Diploma Pinellas, Park, FL



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