Lisa Strauss

**** ********* **** ***.

Lake Worth, FL 33463

561-***-****

ab9u9p@r.postjobfree.com

Summary

Strategically focused business partner with extensive store,

corporate, and multi-unit experience. Comprehensive knowledge of

human resources, retail operations, and profit/expense management

provides a strong foundation for meeting company objectives. An

expert communicator, with exceptional problem-solving, decision making

and creative thinking skills.

Career History

Regional Staffing Manager, Bloomingdales

2011 to 2013

. Established and administered seasonal staff plans for 11 store

locations with annual sales volume of $550,000,000.

. Rolled out Kronos scheduling program to stores in the region.

Trained store teams in utilizing the new program, worked to

troubleshoot store issues and identify best practices.

. Drove sales through reallocating staffing; fueling positive

trending businesses and reacting to those on a downward trend

through ongoing sales analysis.

. Collaborated with human resources, operations, and merchant

regional partners to drive big ideas and focus businesses.

. Managed Peoplesoft job requisitions for assigned locations.

District Staffing Manager, Macys 2009 to

2011

. Managed staffing and expense for 12 Broward and Palm Beach County

locations with annual sales volume of $450,000,000.

. Developed and executed seasonal staffing plans including event and

holiday build peak periods.

. Planned staffing for unique business flow driven by South Florida

tourism environment.

. Introduced Kronos scheduling program to stores in the District.

Trained store teams in utilizing the new program and to maximize

schedule optimization.

. Partnered with stores, district human resource, and operations

partners on payroll/ profit management, hours utilization, and

controlling commission deficit.

Manager of Cosmetic Staffing and Expense, Macy's

2008-2009

. Managed approximately $30,000,000 in payroll budgets for 50 store

locations.

. Established and administered seasonal staff plans, as well as

formulated staffing strategies for big events and recurrent peaks.

. Designed and initiated Cosmetic Team Selling Program into ten pilot

stores for Macy's Florida which was used as a model for other

divisions as a small store strategy.

. Developed strong vendor relationships resulting in $475,000 in

vendor support for key events in 2008.

Senior Regional Staffing and Expense Manager, Macy's

2005-2008

. Managed staffing and expense for Aventura, Galleria, and Wellington

store locations. Sales volume exceeded $190,000,000.

. Awarded "RSM of 2008" for Macy's Florida based on sales and profit

results.

. Managed store deficit through weekly conference calls with central

HR partnership and structured top offender coaching and counseling

process resulting in a 30% deficit reduction in spring 2008.

Lisa Strauss Page 2

Career History (continued)

Assistant Store Manager of Administration, Macy's Florida

2000-2005

. Assignment included Human Resource Management and Store Operations

with sales volume of $40,000,000.

. Acted as a strategic business partner supporting all HR functions

including: recruitment, training, employee relations, coaching,

retention, recognition, performance management, and legal

compliance.

. Drove overall store results by focusing efforts on the following

tactics: shopping environment, pricing and signing, workload

planning; profit: staffing and hours utilization, compliance,

logistics, shortage and safety. Managed all payroll and non-payroll

expense. Directed the receiving and processing of all merchandise

receipts; ensured back of house standards were maintained.

. Helped to organize and facilitate new store opening for Wellington

location from the ground up. Set up employment center and managed

the interview process for over 500 candidates working closely with

central HR partners.

. Served as a mentor to new Assistant Store Managers and facilitated

level two Network (executive training classes).

Merchandise Team Manager, Burdines 1998-

2000

. Directed daily merchandise support functions, such as, processing,

selling floor presentation, price changes, and signing. Forecasted

workload and allocated resources as needed.

. Analyzed merchandising reports to review business results and take

appropriate action to capitalize on business strengths and impact

deficiencies.

. Coached, motivated, and developed support teams to reach their

fullest potential and to maximize productivity.

. Introduced Model Store Program (efficiency program for merchandise

receiving, processing, and presentation) to the Coral Square, two-

store location as part of the pilot roll-out.

. Worked closely with central operations partners to edit the program

as needed and identify best practices. Mentored new MTM's as the

Model Store program was initiated in additional stores.

Sales Manager, Burdines 1984-

1998

. Sales Manager assignments included Cosmetics/Fragrances, Ladies

Shoes, Accessories, Home, Men's, Children's, and Intimate Apparel

in five different store locations.

Education

Masters Degree in Business Administration-Concentration in

Organizational

Management 2006

Palm Beach Atlantic University, West Palm Beach, Florida (4.0 GPA)

Bachelor of Science Degree in Organizational Management-Concentration

in Human Resource Management

2000

Palm Beach Atlantic University, West Palm Beach, Florida (3.7 GPA)

Certifications and Affiliations

Senior Professional Human Resource Management Certification (SPHR)

2013

Member of Society for Human Resource Management (SHRM)

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