SANDEEPA EKANAYAKE

*** ***** ******, ***. **

Hoboken, NJ 07030

Tel.: 973-***-****

E-mail: ab9u69@r.postjobfree.com

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PROFESSIONAL PROFILE:

. Highly motivated, results-oriented Change Project Manager

with over 7 years of extensive experience in business analysis,

operations and project management with a proven track

record of implementing and delivering successful client-facing

projects and business operations solutions across

multiple areas and processes.

. Experience as a project manager, managing complex

projects across organizational boundaries including change

management projects across operations from project

initiation through to project delivery and support; possess focused

ability to strategically develop project plans,

timelines, monitor project status using project management tools,

facilitate

closure of issues and risks and manage project execution

through completion.

. Comprehensive knowledge and experience with full project

life cycles developing, implementing and supporting process

improvement, change management initiatives, business

applications and processes that support operational excellence,

process accountability and superior client service

delivery. Thorough understanding and extensive experience employing a

broad range of business analysis and project management

best practices, disciplines, methodologies including agile and

waterfall Software Development Life Cycle (SDLC)

methodologies.

. Ability to effectively establish a rapport with all

project stakeholders, senior management and develop business

relationships vital to the success of the projects.

. Excellent analytical and problem solving skills and highly

proficient in resolving complex project issues and identifying

solutions and recommendations to implement necessary

changes and solutions to mitigate risk and lead to efficiencies in

day-to-day operations and service delivery.

. Over 7 years of advance experience and solid

understanding in gathering, analyzing and documenting business and

functional requirements, translating business

requirements into technical/system specifications, documenting existing

processes, user case analysis documents, user interfaces

(UI) and UML process flow documents in support of business

needs and proposed projects.

. Highly proficient with extracting and analyzing large

volumes of data from databases and data sources in support of

business cases, reporting requirements, data integrity

and management; extensively employed SQL-based queries and MS

Excel to research data, generate reports and resolve data

discrepancies.

. Over 7 years of in-depth experience in quality

assurance and testing techniques; proficient in conducting functional,

regression, user acceptance testing and developing test

strategy, test plans and detail test scripts to test all system

developments utilizing manual and automated testing

tools; broad experience in managing QA teams.

. Core strengths:

- Excellent analytic and creative problem-solving skills;

- Excellent presentation, verbal and written communication

skills;

- Enthusiastic 'can do' approach to all responsibilities

and projects;

- Experience in working to tight deadlines and engaging in

multiple initiatives and priorities simultaneously;

. Proficient in a wide variety of commercial

applications including:

Operating Systems: Windows 2000/XP/7, Mac OS; Packages: MS

Office Suite, MS Project, MS Visio, Lotus Notes, MS

Outlook, PeopleSoft; Interfaces: Web, GUI, business and

data processes; SDLC: Agile, Waterfall; Languages: SQL, SAS;

DBMS: IBM DB2, AS/400; Content Management: MS

SharePoint, DOC1; Tools: HP Quality Center, Maestro project

management and defect tracking tool.

EXPERIENCE:

Barclays Capital, Inc.

Jersey City, NJ

Change Manager

8/12-Present (Contract)

. Responsible for utilizing a combination of program

governance and project management methodologies and tools to

execute the change management strategy across Barclays

Global Operations to support process/people change initiatives to

meet strategic organizational goals. Successfully

delivered four change projects across Global Operations business areas,

functions and geographies.

. Develop and manage change migration timelines and project

plans throughout the course of each project by project

scoping, gathering business, operational and technology

requirements, estimating cost and managing project controls and

timelines for activity/deliverables completion.

. Ensured each project success by identify and documenting risk,

actions, issues and dependencies. Successfully assisted

each business areas to understand their problems and subsequent

requirements and solutions, with consideration of

associated risks, cost and impact to complicated business

problems/needs.

. Responsible for working directly with all project

stakeholders, cross-functional global teams, senior executives and subject

matter experts to elicit business requirements and

facilitate business approvals while developing business relationships vital

to the success of the project.

SANDEEPA EKANAYAKE

page 2

Hewitt Associates, LLC Bridgewater, NJ

Operations Manager 9/08-12/10

. Successfully manage and led ongoing operations delivery

projects for two fortune 500 clients with over 50,000 users each,

ensuring optimal satisfaction with client service deliverables.

. Successfully led complex projects developing, enhancing

and supporting the web-based business application platform and

business processes through completion; responsible for developing

project scope, project plans, monitoring project status and working

with all project stakeholders through out project life cycle to

ensure project success.

. Performed requirements elicitation through use cases, JAD

sessions, one to one meetings and responsible for creating business

requirements documents, user cases analysis, system/interface

specifications, UML process flow documents and translating

requirements into functional specifications to explain business

requirements to business and development teams and ensure all

requirements are accurately developed.

. Responsible for defining test objectives and strategy,

creating test scripts, test plans and performing integration,

regression and user acceptance testing (UAT) across multiple

platforms and applications to ensure high quality of system

deliverables.

. As primary contact for business clients, internal

business units and global technology teams, responsible for resolving

user issues and identifying solutions and recommendations to

implement system changes necessary to mitigate process risk.

. Responsible for performing system and workflow analysis to

identify and implement numerous business process improvement projects

that resulted in generating revenue and leading to efficiencies in

day-to-day operations, enhancing quality of services delivered.

Marsh, Inc. Hoboken, NJ

Business Analyst II 10/06-7/08

. Responsible for leading four successful client insurance

billing data interface implementation projects for fortune 500

clients, resulting in increased revenue for the company and total

client satisfaction. Successfully manage all client projects through

completion.

. Ensure project success by leading all requirements gathering

sessions with clients, defining and documenting

business/functional process requirements and converting

requirements into system specifications. Served as the main liaison

between business clients and technology development team to ensure

all requirements are accurately developed.

. Responsible for successful implementation of business

process re-engineering efforts by documenting system requirements,

leading testing efforts and completing all data

conversions for the project in less than four months from deployment.

. Identified and recommended solutions for business

processing delays and coordinated with internal/external stakeholders

for prompt resolution of issues to minimize cost and business impact

on services provided to clients.

Hewitt Associates, LLC Bridgewater, NJ

Business Analyst/Setup Configuration Analyst 1/04-9/06

. As an active member of client system implementation team

participated in all phases of Software Development Life Cycle (SDLC)

to implement HRIS web-based application and business process systems

for the clients and ensure that project business requirements meet

the needs of the system users and clients. A key team member of two

successful large system implementation projects with over 50,000

impacted users.

. Responsible for documenting and maintaining system

specification design documents, user case analysis, GUI mock-ups and

UML process flow documents in support of development and

implementation of HRIS application systems and business processes for

the clients.

. Coordinate with cross-functional teams and project

managers to investigate and address complex system issues and

identify solutions and recommendations to implement system changes

necessary to mitigate system risk and lead to efficiencies in day-to-

day system operations.

. Successfully analyzed and defined data requirements in

support of implementing data processes, data conversions and

reporting requirements for project stakeholders and clients.

Extensively employed SQL-based queries to research data, generate

reports and resolve data related system issues.

. Support ongoing client business/requirements change

projects: responsible for analyzing and document new business

requirements, system analysis documents and coordinate with business

and technology teams to implement necessary system changes according

to client's business needs.

. Exceeded all quality standards by leading system testing efforts,

developing test strategy and test scripts and conducting

regression and user acceptance testing utilizing manual

and automated testing tools to test all system developments.

EDUCATION:

Rutgers University New Brunswick, NJ

B.A., Economics 2003

Concentration in MIS

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