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Customer Service Representative

Location:
Minneapolis, MN
Posted:
October 04, 2013

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Resume:

Anab A. Bashir

**** **** *** *. ******** Park, MN 55429

952-***-****

ab9tio@r.postjobfree.com

EDUCATION&PROFESIONALCREDIANTIAL:

Audeo Charter School of San Diego, CA

High School Diploma

Graduated 2009

50 units College Course work completed at San Diego Mesa College

EXPERTISE:

Written and Verbal Fluency in English, &Somali

Mastery of Microsoft Office ™ Word, Excel, Outlook, PowerPoint & Access

Proficiency in Explorer, AutoCAD, and Inventor ™

EXPERIENCE:

Comfort Services LLC December 2012- April 2013

Front Desk Receptionist

• Answers phone, emails, conducts appointments.

• Responsible for handling all front desk/administrative duties

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring

inquiries

• Prepare and manage correspondence, reports and documents

• Maintain schedules and calendars

• Arrange and confirm appointments

• Maintain filing and record keeping systems

• Communicate verbally and in writing to answer inquiries and provide information

• To enter data and to keep the database up-to-date, making the necessary changes/additions on a

daily basis

Child Care Case Manager San Diego, CA

YMCA Child Care Resource Stage 1 July 2011 – May 2012

• Maintain 115 case loads

• Assist confidentiality

• Approve childcare hours submitted by parents

• Attend monthly meetings, and submit reports in timely manner

• Case management knowledge and referrals upon request

• Office clerical work; translate as requested in different departments

• Work with families from different ethnic backgrounds

• Collaborate with other daycare facilities and licensed centers

Fry’s Electronics San Diego, CA

Customer Service Representative November 2010-March 2011

• Trained new employees

• Assist with managerial work

• Help customers with any complaints

Anab A. Bashir

5120 Drew Ave N. Brooklyn Park, MN 55429

952-***-****

ab9tio@r.postjobfree.com

• Prepared in store pickups, and online orders

• Answering in coming calls, communicating with saleman

Carefusion San Diego, CA

Contract Worker June 2009- October2009

• Responsible for producing medical equipment

• Responsible for insuring production is consistent

LEADERSHIP, RESEARCH&COMMUNITYWORK:

• Collaborate with Mid-City Can, Somali Family Services, Horn of Africa Karen,

Sudanese Community, SAY San Diego, Small businesses in the City Heights

Community

• Member of Senior Momentum team with Mid-City CAN

• Chairman, Muslim Student Association at SDSU (MSA) San Diego, CA, 2009-

2013

• Member, Somali Youth League (SYL), San Diego, CA, 2011



Contact this candidate