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Customer Service Sales

Location:
Oklahoma City, OK
Posted:
October 04, 2013

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Resume:

Brad H. Totten

**** *.*. **** ******* • Bethany, OK 73008

405-***-****

ab9tha@r.postjobfree.com

A highly efficient professional with a track record of success. A clear communicator and team player who

performs tasks to the highest caliber.

CORE COMPETENCIES

GL • A/R • A/P • RECONCILIATION • REPORTING • FORECASTING • INVOICING • INVENTORY CONTROL • PURCHASING •

VENDOR MANAGEMENT • ACCRUAL • AUDITING • INSURANCE • TAX LAW • UCC • REGULATORY COMPLIANCE •

INVOICING • CODING • SALES TRACKING • FIXED ASSETS • CUSTOMER SERVICE • TROUBLESHOOTING

EMPLOYMENT HISTORY

CONTRACT ACCOUNTING, 2011 - Present

VARIOUS COMPANIES

Duties include coding and recording of A/P invoices, A/R invoice coding and billing, collecting on

outstanding bills and mortgages, and customer service.

SENIOR ACCOUNT CONTROL REPRESENTATIVE, 1998 - 2010

HERTZ CORPORATION, Oklahoma City, OK

Assisted with billing and collections for heavy equipment rental division. Identified and prepared risk

accounts for submission to collection agencies, validated lien rights, and ensured compliance with lien

laws, insurance coverages, tax laws, and UCC. Responded to customer inquiries within 24 hours.

• Oversaw the review of 30+ day unpaid sales invoices with Account Control Representative to determine if

partial payment would allowed and if UCC needed to be filed.

• Reconciled customer accounts regarding paid claims and misapplied payments.

• Worked with customers to resolve billing issues in a timely and satisfactory manner.

• Met and exceeded monthly collection quota, and recovered at least 30% of prior month’s pending balances.

• Trained new hires in collections methods and practices. Updated training course to support telephone

collections.

• Maintained risk portfolio, ensuring 180-day pending balances of more than 7.5%.

• Chosen to manage Special Status Report database for special reports requested by directors, managers and

supervisors.

ACCOUNTING CLERK IV, 1988 - 1997

HALLIBURTON SERVICES, Duncan, OK

Expertly and effectively performed a wide range of accounting functions for various divisions for this

global company.

Contributions:

• For International Accounting Group, reviewed, coding, and invoiced materials, shipments, and expenses for

services to foreign affiliates and customers. Responsible for journal entries, invoice files, and reconciled

international unbilled A/R. Reviewed and verified export transfer invoices. Prepared export document coding

distribution. Reconciled multiple international A/R unbilled accounts.

Brad H. Totten, Page 2 of 2

• For International Accounting Analysis Group, responsible for technical assistance fees (SAS),

intercompany leasing to foreign affiliates (123), intercompany interest (123), and outside audit fee reporting.

Loaded foreign affiliates books into data processing system in a timely and accurate manner.

• For General Accounting Department, performed reconciliations during major corporate restructuring.

Loaded foreign affiliates ledges into data processing system, loaded sales analysis diskettes through the DP

system, and was responsible for journal vouchers, including dividends, amortization of logging cable (SAS), pro-

ration of marine expenses (SAS), and vehicle tag expenses.

Previous positions include:

Fixed Assets / A/P Clerk – NAF

EDUCATION

Cameron University, Lawton, OK

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION • Dean’s List

BACHELOR OF SCIENCE IN HEALTH & PHYSICAL EDUCATION • Dean’s List

TECHNOLOGIES

AS400 • RentalMan Software • IMS• SAS • SAP • Microsoft Office Suite • Delphi

ORGANIZATIONS & ASSOCIATIONS

Member, Elks Lodge & Moose Lodge

Online Resume

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