*** ********* ******

Brooklyn, NY *****

(H) 347-***-****

ab9srv@r.postjobfree.com

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Poised in my interactions with individuals at all levels including extensive exposure to

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clients

Excellent organizational, communication and multitasking skills

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Professionalism managing confidential matters

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Incomparable relationship building skills

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Self motivated and flexible, with the ability to work in a fast-paced team environment

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Computer proficiency

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resent

MADISON SQUARE GARDEN COMPANY, Sports and Entertainment Venue, New York, NY 2013 to Present

THE

Front Desk Receptionist/Telecommunications Operator

Greet clients, athletes and celebrities upon arrival

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Establish and/or maintain a professional relationship with visitors and clients that use the office

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Troubleshoot and resolve any problems with tickets via our box office telephone lines

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Supply directions to our numerous venues and ensure complete customer satisfaction

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Provide front desk coverage to several MSG floors

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AMC NETWORK 06/12-01/13

Front Desk Receptionist

Welcome and assist clientele

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Produce letters, memoranda, etcetera, as necessary

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Operate telephone switchboard

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BMI MINI 05/12-01/13

Administrative Assistant

General administrative and clerical support

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Coordinate customer relations with motoring advisors

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Manage payment receipts in ADP

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Record deposits and CODs

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Maintain a professional showroom appearance

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HENRI BENDEL 02/11-01/12

Front Desk Receptionist

Coordinate conference rooms and meal arrangements

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Provide core administrative support, i.e., faxing, filing, and copying

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Manage inventory of supply stock for the team daily

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TCA - PROMETRIC INC 06/07-11/11

Test Center Administrator

Communicate with the help desk levels 1 – 3

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Resolve scheduling eligibility or technical issues

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Administer and evaluate pilot programs designed to enhance client satisfaction

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Assess all required identifications as per the P3

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Advise candidates on exam protocols as per specific clients practice and regulations

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Monitor environmental conditions and maintain a clean and comfortable testing site

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John Jay School of Criminal Justice College 08/04-05/06

New York, NY

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