Yulissa Mena

*** **** ***** ****** #**

New York, NY 10032

646-***-****

ab9rhu@r.postjobfree.com

Objective A hard working, team player and dedicated professional which

seeks to expand upon their knowledge and skills to make a

difference in all they do.

Skills Excellent Organizational Place, receive and manage a high

Skills volume of phone calls on a

Strong Customer multi-line system.

Relations Skills Word Processing and Typing

Managerial skills Computer Proficiency

Training capabilities

Computer: Excel, Microsoft Word, Outlook, Raintree database.

Experience Reception Office Supervisor February

Columbus Center for Medical Rehabilitation, 2008-April

Bronx NY 2013

Supervise Front Desk Receptionist staff handle

all word processing, patient transportation

arrangements, and the schedules of medical

staff. Protect patient confidentially (HIPPA).

Keep reports of patient daily, monthly visits.

Order office supplies. Helped plan and organize

company functions. Assist Director with hiring

and training of new reception staff.

Created assignment chart for Front Desk

Receptionist to keep track of eligibility, new

referrals, and patient attendance.

Created, organized, and set up an information

center for manuals and schematics. This

facilitated better access to needed information,

and reduced time spent in search of it.

Helped increase the flow of new patients per

week. As a result facility now sees a higher

volume of patients daily.

Assist with planning and execution of all center

events.

Arrange transportation for all eligible patients

through Logistic Care, as well as metro card

distribution to qualified patients.

Administrative Program Assistant April 2007 -

NYC Mission Society, New York NY September

Supervised eight Worksite Monitors locations for 2007

Summer Youth Employment Program. Assist in

recruitment of organizations for worksite

development, as well as the enrollment and

placement of 600+ youth into employment sites.

Education Borough of Manhattan Community College 2012-Present

Liberal Arts, New York NY

Diploma 2004

Bronx Regional High School, Bronx NY

References Furnished on request.

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