Vincent Gallagher
*** **** ***** *********, ** 76051 561-***-****
ab9r5a@r.postjobfree.com
CAREER OBJECTIVE:
Sales leadership position in a stable and growth-oriented organization,
capitalizing on winning traits of a charismatic, over-achieving sales
professional.
RELEVANT SUCCESS & QUALIFICATIONS:
o Wealth of experience in Information Technology equipment, software,
applications, and operations.
o More than 20 years of relationship selling, managerial, marketing, and
business development expertise.
o Deep business acumen ranging from enterprise to entrepreneurial
communications solutions.
o Vertical market expertise, specializing in Healthcare, Legal,
Hospitality, Call Center and CLEC.
o Sales superlatives, including Pinnacle Club and multiple Top Performer
awards.
PROFESSIONAL EXPERIENCE:
VERSACOM LLC, Dallas, Texas, Account Manager
Nov 2011 - Current
o Implement strategic account management plans for opening new markets
for the sale of cell tower EF&I services.
o Responsible for the sale of new business to new and existing accounts.
o Design and deliver technical customer presentations.
o Manage major account relationship sales with companies such as AT&T,
Verizon, Ericsson, NSN and T-Mobile.
EARTHLINK BUSINESS, West Palm Beach, FL, Premier Account Executive
March 2009 - October, 2011
o Business development and account management. Prospect, identify,
qualify, design, propose and close new and retention accounts for
EarthLink products and services utilizing solution solutions based
solution selling skills. Fourth ranked employee in the entire company
by November 2009 in closing marquis accounts.
NUVOX COMMUNICATIONS, West Palm Beach, FL, Senior Account Executive
May 2008 - Feb 2009
o Identify, qualify, uncover customer needs, propose and close potential
new prospects for telecommunication solutions, business development.
One-hundred-nine percent (109%) of quota attained in first month.
AT&T BUSINESS SYSTEMS/BellSouth, West Palm Beach, FL, Senior Account
Executive - Voice/Data Specialist
October 1997 to September 2007
o Managed Major, Enterprise and targeted Reacquisition accounts for sale
of new complex business telecommunications solutions. Vertical markets
included Healthcare, Call Center and Cable Telecommunications
providers.
o Win back specialist, earning accolades and recognition for large, multi-
site reacquisition successes under unusually stiff competition.
o Analyzed business drivers and impediments in order to consult, present
and sell business solutions impacting financial and organizational
concerns.
o Business development responsibilities for sale of CPE Voice and Data
Networks.
o CPE solutions included Avaya, CISCO (CRM platforms; AVVID, Call
Manager, Network Security, etc.) Nortel Meridian Options 11C-81C,
Nortel Symposium, NEC, Interactive Intelligence InterVoice, MICOM, MCK
and Telco Systems.
o Exceeded quota of $2M+ every year in title. "Pinnacle Club Member"
"Florida's Finest".
Recycled alternative corporate environments Inc., Boca Raton, FL, Sales
Manager
January 1996 to October 1997
o Created and implemented sales and marketing strategies for the sale of
Herman Miller Office Systems Furniture. Analyzed design requirements,
prepared specifications, financial considerations, and sales reporting.
Achieved 150% of quota in first year.
Vincent Gallagher
401 Boyd Drive Grapevine, TX 76051 561-***-****
EXECUTONE INFORMATION SYSTEMS, INC., Pompano Beach, FL and New York, NY,
Regional Call Center Specialist - Senior Sales Representative
November 1993 to January 1996, February 1989 to March 1992
o Sold and supported Customer Relationship Management services, CPE &
Software applications for inbound/outbound contact centers. Solutions
included InfoSTAR Automatic Call Distributors, Predictive Dialer,
Interactive Voice Response and Video Conferencing.
o Analyzed business situations to make technical recommendations for CRM
services to support South Florida regional sales teams.
o Opened nationwide account relationship with TCI for the sale and
implementation of ARU technology solutions.
o Designed, quoted and closed voice/data network services for BellSouth,
NYNEX (closed largest data sale in NY district), MCI and Sprint.
JC COMPUTING, Hicksville, NY, Director of Sales and Marketing
April 1992 to October 1993
o Managed staff for the sale of Local Area Network consulting services,
implementation, desktop and server hardware, software development,
customer base management and business development. Specialized in the
education, healthcare and legal industries.
High profile clients included the New York Jets Football Club and the
Marriott Healthcare Management System.
OGILVY & MATHER ADVERTISING, New York, NY, Manager of Computer Operations
August 1981 to March 1989
o Managed distributed information centers for the second largest world
wide advertising agency. Responsible for the support of Financial,
Human Resource, Office Automation systems and software Development
staff on IBM, Hewlett Packard, Xerox and AT&T platforms.
o Budget management, disaster recovery, remote access, all data center
activities, including multi-shift operations staff, hardware/software
installations, upgrades, system performance, preventive maintenance and
data center design and construction.
WEVD AM/FM, New York, NY, Assistant to the Controller
August 1979 to July 1981
o Responsible for all IT processing including commercial FCC traffic
logs, invoice processing, A/R and cash receipts.
EDUCATION
o NEW YORK UNIVERSITY, New York, NY
1978 - 79 - Computer Programming and Systems Design and Analysis
o MIAMI-DADE COMMUNITY COLLEGE, Miami, FL
1975 - 77 - Business Administration
PROFESSIONAL CERTIFICATIONS:
NORTEL NETWORKS: PBX, Meridian 1, Option 11C - Option 81C
Symposium Call Center Environment &
Solutions, Meridian MAX/CCR, Business Communications Manager - BCM, Norstar
Selling Meridian 1 Workshop, Call Pilot,
Companion Wireless
AVAYA IP Office, Media Gateways
INTERACTIVE INTELLIGENCE: EIC/CIC, The Interaction Center Platform
NEC NEAX PBX 2400-2000: Applications Training, Q-Master
EXECUTONE INFORMATION Keystone Sales Training, "RISING STAR AWARD"
SYSTEMS: Advanced Call Center Applications, Predicative
Dialing, ACD, Video Conferencing
DATA/SWITCHING: CISCO, NORTEL Passport, MICOM, and MCK
SALES TRAINING: Siebel
Target Account Selling
Burton Sales Training
Winning Words Presentation Skills - Best
Presentation Award
Situational Sales Negotiation
SPIN Selling Techniques
HEWLETT PACKARD: HP3000 System Management, HP3000 Special
Capabilities
AT&T: Siebel eCRM
UNIX Fundamentals/ UNIX Shell Programming
3B15 System Administration
3B5 System Administration
NOVELL NETWORKS: System Administration