Demetric R. Robinson

**** * * * * l e B ow A ve . N or t h L a s V e ga s, N V 89084 ( 7 02) 480- 3 047 de m e t r i c r obi n s o n1@ gm a i l .c o m

PROJECT MANAGER

Analytical, seasoned, and high performing Project Manager with an impressive track record of accomplishments,

expertise, and success in leading cross-functional teams in achieving revenue, cost, productivity, and delivery goals that

impact corporate growth through Project Management methodologies. Dynamic, decisive, and operationally focused

management style combined with the ability to lead by example, focused on achieving objectives in a collaborative and

collegial work environment. An effective communicator and leader with excellent analytical and problem solving skills

and enhanced decision-making capabilities.

PROFESSIONAL EXPERIENCE

PROJECT MANAGER Cox Communications-Business, Las Vegas, NV 2001-2013

Responsible for the direction, coordination, execution, control and completion of project management functions

associated with large, moderately complex retail customers, manages projects to ensure profitability. Prepares cost

analysis to maximize return on investment. Completes margin analysis on specific projects or unanticipated changes.

Services the company’s business operations by negotiating installation, platform, and production solutions on

company’s behalf to ensure project serviceability.

Regularly exercises discretion and independent judgment to ensure project serviceability. Responsible for key

decisions such as vendor selection decisions, guidance on selecting equipment to best meet customer needs,

expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines

labor required to staff project, etc.

Coordinates with Construction to build to new sites. Determines the need for site surveys and conducts as

necessary. Determines if coordination is required with other carriers and coordinates as needed. Identifies

proper permitting and government approvals required for project and ensures they are obtained. Evaluates the

need for vendor work and equipment installation to service location; oversees vendor work and equipment

installation to prepare for completion of large, moderately complex commercial Projects.

Coordinates the delivery of designated services with customer. Conduct on-site post installation review and

installation with customer.

Analyzes communications and requests from clients, support departments, and subcontractors and determine

what course of action is necessary. Updates appropriate management team and stakeholders on project status.

Communicates project requirements to other departments.

Manages long-range logistics and planning for multiple customer projects. Obtains feedback at critical

milestones and at project completion to ensure that project efforts are meeting customer expectations for time,

cost, and results.

Coordinates with vendors and POC’s (Point of Contact) for building access and install dates. Manages

telephony install (PRI and SIP Trunk), VOD and Wireless Internet installs in the hospitality industry and BAU

(business as usual) fiber and coax circuit installs.

Work closely with functional business divisions, vendors and customers in defining project priorities,

approach, resources requirements and timing of deliverables. This includes scope of work review, risk

assessment & management, project planning, estimating, tracking, reporting, management, internal & external

customer communications, procurement, personnel management, quality control, and compliance.

Proficiency of Windows based applications (Word, Excel, Project) and knowledge of Order Management

System (OMS)

DEPT. SUPERVISOR Wal-Mart, Las Vegas, NV 2000-2001

Responsible for the management and oversight of daily store operations and staff functions, coordinating and managing

daily inventory transactions and requisitions to service inventory requirements for vendors, customers staff and peers.

Led, motivated, counseled, and supervised staff. Primary point of contact and liaison in resolving all escalated customer

complaint.

Fully accountable for daily inventory requisition activity, assignments, reporting, and analysis.

Cultivated positive business relationships with vendors, customer, and staff to build a system of desired

product quality.

OPERATIONS SUPERVISOR FEDEX- LAX HUB 1994-2000

Facilitated operations, managed, developed, and planned staffing and hours. Responsible for strategic and daily hub

operations. Accountable for productivity, efficiency and customer satisfaction goals. Created, analyzed operations

report and data pertaining to ground ops and on time flight departures, container utilization, DOT-DOA compliance and

Safety/OSHA performance.

Recognized as a leader with clear & concise direction, effective communication, fairness and integrity.

Ranked in the top 13% for leadership on yearly SFA.

Recognized for Safety (zero injuries in Dept) 3 years straight.

ELECTRONIC TEST TECH Hughes Aircraft Co. Los Angeles, Ca 1991-2000

Responsibilities included testing, troubleshooting and diagnosing electrical and circuit failures in test equipment for

Radar Systems, F-14, F-15, F-18, and M-1 Projects, reading blueprints and schematics, and instructing personnel on

repairs required to correct deficiencies.

EDUCATION & PROFESSIONAL DEVELOPMENT

Gardena High School, Gardena Ca.

PROFESSIONAL TRAINING

Employee coaching • Workplace Violence • Drug Free Workplace • Workplace Safety

Quality Management Systems • Sexual Harassment • FMLA• ADA • Franklin Covey Leadership

Behavioral Interviewing Techniques • Effective Communication • Building a Professional Image

Process Improvement • Planning, Scheduling & Managing Labor Costs • Statistical/Root Cause Analysis

Policy/Procedure Development/Implementation

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