SHAD A. CARTER

***** ******* ****** ****** ? Houston, Texas 77095

713-***-**** ? ab9pw3@r.postjobfree.com

PROFILE: IT PROJECT MANAGER

o Motivated professional with technical project management talents that

consistently result in positive business outcomes.

o Leverage processes across project landscape in order to attain critical

milestones and goals. For example, performed installations, testing, and

equipment configurations for customers.

o Adhere to project compliance in accordance with organizational policies,

procedures, and processes.

Competencies include:

Operating Systems: Microsoft Server 2000 / 2003 / 2008, Windows ME /

2000 / XP / Vista / 7

Software: VMware, CommVault, Microsoft SQL, Ipswitch, SolarWinds, Apple,

Cisco

Testing Tools: Fluke, SolarWinds

Protocols: TCP/IP, RTP, SFTP, http, https, SMTP, SNMP, POP, SSL, SSH

Hardware: Dell Server/Desktop, Cisco, HP, Compellent

EXPERIENCE

Pointsmith LP

IT Manager 4/2005-Present

Hired to collaborate with teams designing networks and installing digital

signage in convenience stores. Provided professional customer assistance,

including product installations, maintenance, troubleshooting, and support.

Project manager for on-site customer installations, technical assistance,

and maintenance. Successfully built data centers to improve redundancy and

lessen downtime.

o Contributed to more than 145 digital sign installations by contributing

to effective network designs and installing equipment, resulting in

positive customer outcomes.

o Support more than 140 users with technical support, including

installations, training, and troubleshooting.

o Upgraded SAN and VMware environments to EMC 300 in 45 days by contacting

vendors, evaluating solutions, and then completing the installation over

two-day weekend.

o Planned and led delivery of concurrent IT-related projects with more than

6 vendors within approved budgets and timelines, resulting in continued

project responsibilities from management.

o Led project upgrade for 94 servers, including implementing VMware,

resulting in cost savings and changing 70 servers into virtual providers.

o Coordinated Compellent SAN upgrade with 3 technical professionals,

resulting in increasing speed and the backplane of the SAN from 2GB to

8GB.

o Effectively managed migration of 125 computers, 90 servers, and 17 staff

by moving existing network into new building over 4-day timeframe.

Project was completed on time and within budget.

o Assisted with server farm increase from 15 to more than 100 servers,

streamlining operational efficiencies.

o Effectively manage and mentor 3 technical professionals including senior

network administrator, junior network administrator, and desktop support.

713-***-**** ? ab9pw3@r.postjobfree.com

CDI Seals Company

Network Administrator 1/2002-4/2005

Joined the organization to assist with business goals and growth. Started

as shipping clerk and then was quickly promoted to support technical needs.

Assisted with office and productivity applications such as Microsoft

Office.

o Developed and helped with organization's technical needs, including

assistance with end-user needs, file print server management, and SQL

servers.

o Managed continuous service and maintenance for more than 65 desktops, 3

servers, and 10 smart phones, resulting in uninterrupted technology

access.

o Coordinated technology resource allocation and managed equipment

inventory.

o Recipient of multiple company awards, including Service Award in 2005.

CDI Seals Company

Shipping Clerk / QA Engineer 1/1996-12/2001

Joined the organization to assist with business goals and growth. Started

as shipping clerk and then was quickly promoted to support technical needs.

o Analyzed and troubleshot technical issues and quickly provided

resolutions.

o Assisted with software installations and supported employees with various

technical needs.

o Diagnosed and resolved technical issues to ensure trouble-free user

experiences.

EDUCATION

Associate of Arts, Computer Science

North Harris Community College, 2002

CERTIFICATIONS

Cisco Certified Network Professional (CCNP), CTECH, December 2013

Cisco Certified Network Associate (CCNA), CTECH, 2010

Microsoft Certified Solutions Expert (MCSE), CTECH, 2006

EXPERIENCE INCLUDES:

- Proactively Manage Projects

- Streamline Technology

- Upgrades & Migrations

- Cost-Effective Operations

- LAN/WAN Capabilities

- Implement Solutions

- Support End Users

- Customer Support

- Cisco Experience

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