Gerald L. Johnson CHE, FACHE, RT (R)ret
**** ********** *****, **********, ** 30052
Cell 434-***-****
ab9pnh@r.postjobfree.com
SUMMARY:
. Proven Radiology leadership, administration and technical experience,
with a demonstrated track record in academic medical centers,
community hospitals, and outpatient clinics.
. Impressive record of demonstrated outcomes through strong analytical
and problem solving skills, cost containment, staff and provider
relationship skills, and increased employee productivity. Effective
360-degree communicator.
. Skills include: clinical operations and project management, financial
management, human resource management, strategic planning, operations
and executive management and the introduction of innovative services.
. Radiology and Emergency Services management.
PROFESSIONAL EXPERIENCE:
ADVANCED MEDICAL IMAGING, Piscataway, NJ 12/12-present
Director, Business Development Hospital Division
Corporate Compliance Officer
Manage all Compliance issues. Manages all Radiology access for hospital
based services. Includes physician staffing, Quality Reporting and
decreased TAT of reports to client facility's.
CHEROKEE CONSULTING, Loganville, GA 7/12-12/12
Sr. Vice President, Healthcare Consulting
Healthcare Consulting with emphasis on Radiology workflow and billing
analysis. Interim position.
FOUNDATION RADIOLOGY GROUP, Pittsburgh, PA 9/05 - 7/12
Sr. Vice President, Human Resources, Quality, Compliance and Recruiting
Foundation Radiology Group is a for-profit private Radiology Group with 22
hospital clients in 7 states. Foundation provides all on-site staffing for
these facilities. Quality metric's, Medical Staff Services to include
credentialing of all physicians following Joint Commission standards. The
Foundation Annual budget is in excess of 3 million with revenues in excess
of 30 million. Responsibilities include managing inpatient and outpatient
access to care, clinical operations, and directing managed care. Execute
over 800,000 final interpretations annually with a physician staff of 46.
. Developed daily, weekly, and monthly clinic dashboards, bringing
operational visibility to the hospitals, allowing rapid adjustment,
and forecasting of patient demand leading to a 28% increase in RVU.
. Significantly improved the access to care, increasing patient/provider
continuity from 26% to over 50%, while increasing hospital enrollment
by 9%.
. Created a call center staffing model that decreased patient complaints
by 50%, improved telephone satisfaction by 15% in the first year, and
lowered caller abandonment rate from 8.5% to 2.4%.
. Worked with client direct reports to establish department strategic
goals and developed performance metrics that led to 50% increase in
customer satisfaction scores and an overall increase in appointment
availability to patients.
. Increased net operating revenues from 786,000 in year one to 18.2
million in 24 months by increased communication and careful review of
operational charges with the addition of 10 new clients.
. Successfully obtained Joint Commission accreditation with no errors.
LEWIS GALE MEDICAL CENTER, Roanoke, VA 6/05-9/05
Interventional Technologist
Performed Interventional procedures under the direction of Board Certified
Radiologist. procedures included Myelograms, Kyphoplastys, and all other
special procedures. Interim position.
DANVILLE REGIONAL MEDICAL CENTER, Danville, VA 2/00 - 5/05
Division Director of Radiology and Emergency Services
Under a combination of administrative and executive direction, provided
leadership and directed the overall operation of the hospitals ancillary
services consistent with policies and objectives of the hospital and its
advisory or governing board. Use all resources available to generate
measurable returns to benefit the company, the Community, the Physician and
the Patient.
Specific responsibilities include financial reporting, administration of
human resource policies and practices (operations management recruiting,
compensation, benefits, performance evaluations, and employee development)
and identification, in conjunction with the chair, of strategic direction
in support of the institutional mission.
. Developed short and long range management and organization plans to
define responsibilities and business activities consistent with
hospital goals and objectives which increased revenues by 4%.
. Developed annual Service Management Plan for Ancillary Services to
include Emergency Services which reduced service contracts by 750,000
per year.
. Provided administrative direction for the recruitment, employment,
development and termination of hospital employees by the development
of " 5 Star Leadership Development" program.
. Negotiated professional service contract for Emergency Services which
increased physician coverage and reduced cost by 12% annually.
. Directs, establishes, reviews and adjusts all charges for services by
establishing a Chargemaster Committee which increased revenues by 4%.
.
. Addressed clinical charge variances through chart auditing, making
recommendations to clinical staff on improved documentation, resulting
in increased physician collections.
. Increased patient clinic visits by approximately 10% in just over four
months through the implementation of clinical practice improvements.
. Performed regular financial analysis, developing pro forma modeling of
clinical and ancillary practice, showing areas for increased growth
potential.
. Increased staff satisfaction in Radiology and Emergency Services by
78% with increased visibility, rounding and follow-up on questions.
EDUCATION:
MHA, KW University, Cheyenne, Wyoming.
Radiologic Technologist, RT(R), ARRT retired
Hospital Corpsman, USN, Rad Tech
PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS:
. CHE-Board Certified in Healthcare Management
. Fellow- American College of Healthcare Executives
. Fellow-American Healthcare Radiology Administrators
. Fellow-American College of Cardiovascular Administrators
. Member Rotary International
. CRA-eligible 2013
. SPHR-eligible 2013
. Notary-State of Pennsylvania